Trusted Agent profile · Cambridgeshire

Bidwells estate agents in Cambridge and Norwich

4.6

★★★★★ Excellent

482 reviews across 3 offices and 3 platforms

www.bidwells.co.uk

Bidwells has three offices, in Cambridge (two offices) and Norwich (Cambridgeshire). Together they have 482 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.2 / 5

123

Reviews on Google

All 3 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

358

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Bidwells's three offices, most reviewed first. Each has its own page.

Latest reviews from every Bidwells office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Excellent Service

I appreciate Jake help and the prompt completion of the tenancy agreement within a week.

Charles · 1 December 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you

5/5

Trustpilot

Very impressed with the rental side of the business!

I have just finished the process of starting a flat rental through Bidwells, and have been extremely impressed by Jake Jackson's performance, who led the process from Bidwells' side. Jake was polite, helpful and efficient, and we were able to go from flat viewing to signing contracts in 5 days. The Goodlord platform that Bidwells uses for background checks etc is also very user friendly and efficient.

Francisco · 21 November 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

Excellent service from a professional…

Excellent service from a professional team. A big thank you to Frances McDermott at the Cambridge office for all her hard work in helping us secure the purchase of our new build home. Quick to respond to our questions, and always willing to help. I would have no hesitation in recommending Frances and Bidwells.

Gordon · 13 November 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review, we have passed this over to the team.

1/5

Trustpilot

The person dealing with the sale was…Cambridge office

The person dealing with the sale was dishonest with us as buyers and with our estate agent . Typical salesperson with no integrity .5 days and still no reply!!

Jan · 8 November 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review, we will pass this on to the relevant team and someone will get back to you.

5/5

Trustpilot

Very Nice and Friendly people.

Rating only, no written review.

Customer · 8 November 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you

5/5

Trustpilot

Amazing Service & Very Personable!

Just completed on a new build house through Bidwells and cannot recommend them highly enough, especially Rebecca Wilson. Her focus and attention to detail was second to none, and nothing was too much trouble.I have no hesitation in recommending Bidwells and would happily deal with them again.

Miss · 3 November 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review

5/5

Trustpilot

Ollie Rivers and his team

If I need a person who can help me to find a dream house, I would highly recommend Ollie Rivers. Ollie and his team have helped us to find a great place to move to. He gets on with things so fast that we thought he never has a rest. A very hard working person, knowledgeable, helpful, and can communicate with people from all walks of life. His unique work ethic makes him stand out from others. Truly amazing.

H · 31 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review.

5/5

Trustpilot

Helpful and prompt!

Rating only, no written review.

Candice · 16 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you

5/5

Google

Very nice service, highly professionally and clear communication. The help was super useful to find a property in a short time, process very clear and effective.

Brandon · 12 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review.

5/5

Google

Impressed with the commitment and professionalism of Bidwells. The lettings team, led by Amber Thomas, provides a very responsive, knowledgeable and caring service, and is no doubt held in high esteem by property owners and tenants alike. Would recommend without hesitation.

Peter · 12 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for taking the time to leave this review Peter, much appreciated.

5/5

Google

The Bidwells letting team is excellent, full of enthusiastic, professional, prompt and responsive members. A special thanks to Irene, who managed my enquiries and Amber, who is managing my rental and helping me settle into a new home.

Elena · 12 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review

5/5

Google

We moved from overseas in the middle of the pandemic and needed to rent a property which looked like mission impossible till we met Bidwells Cambridge team. We went through the process of viewing, applying, and signing a rental agreement in just a few days. We have been in touch with different team members through out the two years we were renting and all of them have been very helpful. One person stands out, Olivia Davies, she has been extremely professional, very responsive, and always finding solutions to our queries. Thank you, Olivia, for all your amazing support! Bidewells are lucky to have you!

Eva · 12 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you so much for your lovely review.

5/5

Trustpilot

Recommend Bidwells

I have been a tenant of Bidwells’s property management for 3 years. I have always found Ellie to be very gentle and kind. Whenever issues regarding the property were raised, she quickly addressed and resolved them. She always maintained a balance between us and the landlord. Her professionalism was outstanding. I would like to express my sincere gratitude to Ellie.

Aki · 12 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Recommend Bidwells

The team here was great at answering my questions every step of the way!

Fiona · 11 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks

5/5

Trustpilot

A nice team to work with

Alex and the team were very helpful and patient throughout the process. Jake provided an excellent digital viewing. Unfortunately, we were not able to let the property due to changing circumstances our end (we being the potential letters).I would happily recommend Bidwells to others looking for houses in Cambridge.

Edward · 5 October 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review

5/5

Trustpilot

Exceptional Service from Ollie at Bidwells

I have recently had the pleasure of working with Ollie and the team from Bidwells, and I couldn't be happier with the experience. Ollie's communication was exceptional, always keeping us in the loop and promptly addressing any questions or concerns we had. His friendly and approachable nature put us at ease throughout the process. I wholeheartedly recommend Ollie and Bidwells to anyone in search of a reliable and highly effective estate agent.

Rob · 26 September 2023 · Bidwells Norwich

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Having James Munro on our side was a…

Having James Munro on our side was a blessing! He did such a great Job!

Daniel · 23 September 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you

5/5

Trustpilot

Bidwells is an exemplary rental agent.

My rental experience was made significantly smoother and more enjoyable thanks to their exceptional service. I would not hesitate to recommend Bidwells and James, Alex and Amber to anyone in need of rental assistance.Thank you, for your dedication, professionalism, and outstanding service. You have set a high standard for what a rental agent should be, and I am grateful for your assistance.

Po · 19 September 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Ellie and Bidwells are a professional…

Ellie and Bidwells are a professional team. I have two properties which Ellie manages for me. She offers an efficient service with a great personality. More importantly she is fully aware of how I like to work and ensure all tasks are completed to a high standard.

Sharon · 14 September 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Could not have asked for more

We were more than pleased with the way Bidwells managed our recent sale.Ollie Rivers, the agent with whom we dealt was professional, knowledgeable, open & honest, and nice to deal with! Most importantly, his advice was spot on, and he was able to chase up our queries with respect to the purchaser’s position, intentions and willingness to proceed much more promptly than our solicitor.Our sale went through in (what we now know) is record time.

Dara · 13 September 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Excellence in property management

Bidwells has managed our property for the past 12 years and during this time I have received excellent professional advice and help. The staff have all been friendly and approachable and I thoroughly recommend this agent to all landlords

Mandy · 5 September 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Excellent service

We had a very positive experience working with Alex, Irene, Tanya and the team at Bidwells. They were easy to contact and highly professional. Also, the team was very quick, patient and extremely helpful in providing guidance at every step throughout our renting process. We appreciated the user-friendly online platform for handling admin documents.

Daniela · 1 September 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Ollie Rivers is the best

Ollie Rivers is the best, takes of every detail, gets involved with everything, is available and gets the job done efficiently.

Prash · 31 August 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

4/5

Trustpilot

Bidwells gave me three choices of…

Bidwells gave me three choices of tenants and has done all the procedures including signing the tenancy agreement for me.I did not give five stars because there was some hiccup in applying to change the account for heat supply. The staff repeatedly made a mistake in relation to one of the joint tenants' name in the application form so that the form was not accepted by the heating company twice.

Tommy · 28 August 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Many thanks for posting a review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bidwells

Which Bidwells office has the most reviews?

Cambridge (54 High Street) has the most, with 451 reviews rated 4.6 out of 5, followed by Norwich with 356.

Where are the Bidwells offices?

The three Bidwells offices, by town:

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