5/5
Excellent Service
I appreciate Jake help and the prompt completion of the tenancy agreement within a week.
Agent replied · 12 June 2024
Thank you

Trusted Agent profile · Cambridgeshire
★★★★★
482 reviews across 3 offices and 3 platforms
Bidwells has three offices, in Cambridge (two offices) and Norwich (Cambridgeshire). Together they have 482 reviews on three platforms, rated 4.6 out of 5 overall.
123
Reviews on Google
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
358
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Bidwells's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent Service
I appreciate Jake help and the prompt completion of the tenancy agreement within a week.
Thank you
5/5
Very impressed with the rental side of the business!
I have just finished the process of starting a flat rental through Bidwells, and have been extremely impressed by Jake Jackson's performance, who led the process from Bidwells' side. Jake was polite, helpful and efficient, and we were able to go from flat viewing to signing contracts in 5 days. The Goodlord platform that Bidwells uses for background checks etc is also very user friendly and efficient.
Thank you for your review, it is very much appreciated.
5/5
Excellent service from a professional…
Excellent service from a professional team. A big thank you to Frances McDermott at the Cambridge office for all her hard work in helping us secure the purchase of our new build home. Quick to respond to our questions, and always willing to help. I would have no hesitation in recommending Frances and Bidwells.
Thanks for your review, we have passed this over to the team.
1/5
The person dealing with the sale was…Cambridge office
The person dealing with the sale was dishonest with us as buyers and with our estate agent . Typical salesperson with no integrity .5 days and still no reply!!
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5/5
Very Nice and Friendly people.
Rating only, no written review.
Thank you
5/5
Amazing Service & Very Personable!
Just completed on a new build house through Bidwells and cannot recommend them highly enough, especially Rebecca Wilson. Her focus and attention to detail was second to none, and nothing was too much trouble.I have no hesitation in recommending Bidwells and would happily deal with them again.
Thank you for your review
5/5
Ollie Rivers and his team
If I need a person who can help me to find a dream house, I would highly recommend Ollie Rivers. Ollie and his team have helped us to find a great place to move to. He gets on with things so fast that we thought he never has a rest. A very hard working person, knowledgeable, helpful, and can communicate with people from all walks of life. His unique work ethic makes him stand out from others. Truly amazing.
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5/5
Helpful and prompt!
Rating only, no written review.
Thank you
5/5
Very nice service, highly professionally and clear communication. The help was super useful to find a property in a short time, process very clear and effective.
Thank you for your review.
5/5
Impressed with the commitment and professionalism of Bidwells. The lettings team, led by Amber Thomas, provides a very responsive, knowledgeable and caring service, and is no doubt held in high esteem by property owners and tenants alike. Would recommend without hesitation.
Thank you for taking the time to leave this review Peter, much appreciated.
5/5
The Bidwells letting team is excellent, full of enthusiastic, professional, prompt and responsive members. A special thanks to Irene, who managed my enquiries and Amber, who is managing my rental and helping me settle into a new home.
Thank you for your review
5/5
We moved from overseas in the middle of the pandemic and needed to rent a property which looked like mission impossible till we met Bidwells Cambridge team. We went through the process of viewing, applying, and signing a rental agreement in just a few days. We have been in touch with different team members through out the two years we were renting and all of them have been very helpful. One person stands out, Olivia Davies, she has been extremely professional, very responsive, and always finding solutions to our queries. Thank you, Olivia, for all your amazing support! Bidewells are lucky to have you!
Thank you so much for your lovely review.
5/5
Recommend Bidwells
I have been a tenant of Bidwells’s property management for 3 years. I have always found Ellie to be very gentle and kind. Whenever issues regarding the property were raised, she quickly addressed and resolved them. She always maintained a balance between us and the landlord. Her professionalism was outstanding. I would like to express my sincere gratitude to Ellie.
Thanks for your review
5/5
Recommend Bidwells
The team here was great at answering my questions every step of the way!
Thanks
5/5
A nice team to work with
Alex and the team were very helpful and patient throughout the process. Jake provided an excellent digital viewing. Unfortunately, we were not able to let the property due to changing circumstances our end (we being the potential letters).I would happily recommend Bidwells to others looking for houses in Cambridge.
Thank you for your review
5/5
Exceptional Service from Ollie at Bidwells
I have recently had the pleasure of working with Ollie and the team from Bidwells, and I couldn't be happier with the experience. Ollie's communication was exceptional, always keeping us in the loop and promptly addressing any questions or concerns we had. His friendly and approachable nature put us at ease throughout the process. I wholeheartedly recommend Ollie and Bidwells to anyone in search of a reliable and highly effective estate agent.
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5/5
Having James Munro on our side was a…
Having James Munro on our side was a blessing! He did such a great Job!
Thank you
5/5
Bidwells is an exemplary rental agent.
My rental experience was made significantly smoother and more enjoyable thanks to their exceptional service. I would not hesitate to recommend Bidwells and James, Alex and Amber to anyone in need of rental assistance.Thank you, for your dedication, professionalism, and outstanding service. You have set a high standard for what a rental agent should be, and I am grateful for your assistance.
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5/5
Ellie and Bidwells are a professional…
Ellie and Bidwells are a professional team. I have two properties which Ellie manages for me. She offers an efficient service with a great personality. More importantly she is fully aware of how I like to work and ensure all tasks are completed to a high standard.
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5/5
Could not have asked for more
We were more than pleased with the way Bidwells managed our recent sale.Ollie Rivers, the agent with whom we dealt was professional, knowledgeable, open & honest, and nice to deal with! Most importantly, his advice was spot on, and he was able to chase up our queries with respect to the purchaser’s position, intentions and willingness to proceed much more promptly than our solicitor.Our sale went through in (what we now know) is record time.
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5/5
Excellence in property management
Bidwells has managed our property for the past 12 years and during this time I have received excellent professional advice and help. The staff have all been friendly and approachable and I thoroughly recommend this agent to all landlords
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5/5
Excellent service
We had a very positive experience working with Alex, Irene, Tanya and the team at Bidwells. They were easy to contact and highly professional. Also, the team was very quick, patient and extremely helpful in providing guidance at every step throughout our renting process. We appreciated the user-friendly online platform for handling admin documents.
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5/5
Ollie Rivers is the best
Ollie Rivers is the best, takes of every detail, gets involved with everything, is available and gets the job done efficiently.
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4/5
Bidwells gave me three choices of…
Bidwells gave me three choices of tenants and has done all the procedures including signing the tenancy agreement for me.I did not give five stars because there was some hiccup in applying to change the account for heat supply. The staff repeatedly made a mistake in relation to one of the joint tenants' name in the application form so that the form was not accepted by the heating company twice.
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Cambridge (54 High Street) has the most, with 451 reviews rated 4.6 out of 5, followed by Norwich with 356.
The three Bidwells offices, by town:
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