Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotHouse sale and purchase
I attempted to sell my house with an online estate agent in order to buy a house that was being sold through Bidwells. After numerous issues with selling through the online agent I eventually did the sale and purchase through Bidwells. Robert and the staff were friendly and helpful throughout and we have now completed and moved into our new home. The review is for all of the staff who were involved. We are very grateful.
Adam · 9 October 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
TrustpilotBidwells kept us well informed through…
Bidwells kept us well informed through the process
Steven · 6 October 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review.
★★★★★ 5/5
TrustpilotVery happy with Bidwells
Very happy with Bidwells. Alex, Mel, Brandon and the rest of the rental team have been fantastic. 2nd time round using them and again they found new tenants in the first week. I would ask anyone to give them a go first!
Jamie · 2 October 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
TrustpilotSelling with Bidwells
Selling my house through Bidwells has been a moment in my life that I will never forget. My agent was there with me all the way; as a quiet, confident, sensible, reassuring and intelligent partner. He had a calming, caring, attitude which made the whole process so much easier. The backup staff were equally efficient and straight forward. The end result was worth every penny.
Yvonne · 1 October 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely comments, it is very much appreciated.
★★★★★ 5/5
TrustpilotFirst-class service from a first-class team, Bidwells are simply the best at what they do.
My experience with Bidwells (Cambridge) has been nothing short of first class. From the very first step to the execution of tenancy agreement, they have been absolutely spot on in terms of managing both parties to the tenancy (tenant and landlord), assisting with reference checks and looking after every detail. I have never experienced a better service from an agency and would wholeheartedly recommend their team to both tenants and landlords. Niki Stephenson, Alex Bloxham and their team are absolute stars.
Kevin · 30 September 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review, it is very much appreciated.
★★★★★ 5/5
TrustpilotConsistently excellent
We have found Bidwells consistently excellent in renting out and managing our buy-to-let properties. They manage the whole process very efficiently, keeping us informed and engaged. A pleasure to work with.
Terry · 27 September 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for you lovely review, it is very much appreciated.
★★★★★ 5/5
TrustpilotVery professional
Very professional, helpful, communicative. Helped me to secure a house immediately in the midst of fast market. Thankful for the service! Really appreciate it!
Nasrin · 23 September 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for you review, it is very much appreciated.
★★★★★ 5/5
TrustpilotGreat Experience - went the extra mile
Great experience with Bidwells helping me to find a rental property in an extremely busy market. I particularly appreciated the support from Andy Dunne, who was extremely helpful in finding a place that suited our needs & guided us through the letting process very clearly. Would definitely recommend Bidwells to anyone renting in future.
Dan · 6 September 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review, it is very much appreciated.
★★★★★ 5/5
TrustpilotNiki Stephenson helped me secure the…
Niki Stephenson helped me secure the best place that I absolutely adore. She was very kind, helpful and responsive. I am utterly excited for my new place and would definitely recommend Bidwells.
Lyla · 26 August 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for you lovely feedback. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleMel was extremely helpful, and responded to all of my questions very quickly.PositiveResponsiveness
Henry · 25 August 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for you review, it is really appreciated. I am glad we could be of assistance.
★★★★★ 5/5
TrustpilotAndy Dunn has guided us through a great…
Andy Dunn has guided us through a great professional experience at Bidwells. Always in touch and keeping us informed throughout the whole process.I would definitely recommend Bidwells to anyone who requires a rental property in the future
Burns · 23 August 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 4/5
TrustpilotI have dealt with Bidwells since 1979…
I have dealt with Bidwells since 1979 when I joined the family retail business in Trinity Street Cambridge. Their job was to review the rent on behalf of the College. Now retired I use them as agent for a flat I own to let. Mel Jarvis has found me three excellent tenants and now we begin the forth set. Lacie Hay manages the tenancies ongoing and sets my mind at rest with calm assurance. I have forgiven Bidwells now that I am a landlord myself, though I doubt they will ever make me as rich as Trinity.
MR · 19 August 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
TrustpilotVery good experience
Very good experience with Bidwells and Niki in the lettings team - smooth and easy to find a tenant.
Daniel · 13 August 2021 · Bidwells Norwich
Agent replied · 12 June 2024
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotI strongly recommend Bidwells
I strongly recommend Bidwells - incredibly competent and friendly. Excellent service.
Louisa · 10 August 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review.
★★★★★ 4/5
TrustpilotExcellent service from Bidwells
An excellent Customer service from the Bidwells team, very responsive and helpful to resolve any issues. My only issue was with the Goodlord referencing and contracting system they use. It is inflexible (Eg. no way to contact them with questions), tedious to fill out online, and annoying with its follow up messages.
Ian · 3 August 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review. Your comments are very welcome and we will take on board your views regarding Goodlord and feed them back. Once again, your review is very much appreciated.
★★★★★ 1/5
TrustpilotTotally avoid customers
We were interested in renting properties at rightmove and trying to contact the Cambridge Bidwells by various emails and nothing nothing feedback even you sent follow up. Really don't know they are doing business these days or they treat customer like this. It is very unprofessional ! Nothing more to say !!
KA · 2 August 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
We are very sorry your experience with Bidwells has not been a positive one. We are looking in to this to understand how this happened. Thank you for your comments.
★★★★★ 5/5
TrustpilotGreat experience
My experience with the Bidwells letting team was great. They helped me a lot and were very friendly and professional. I strongly recommend them.
Cristina · 29 July 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review.
★★★★★ 5/5
TrustpilotMy experience with the Bidwells letting…
My experience with the Bidwells letting team, especially with Mel Jarvis has been wonderful. Thanks a lot for Mel’s supportive, kind and professional approach throughout the process.
Ness · 28 July 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review.
★★★★★ 5/5
TrustpilotFriendly and honest renting process
We found an apartment via Rightmove and got in touch with Bidwells through there. The associate we dealt with, Niki, was very helpful from the get-go. Niki has been very understanding of our situation (being in the middle of a visa application process) and has provided full transparency about the rental process, always being clear about what Bidwells could and could not guarantee given our situation. Furthermore, we have never rented in the UK before and Niki has been very helpful with providing clarifications to all of our questions.
Ida · 28 July 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for you review, it is very much appreciated.
★★★★★ 5/5
TrustpilotPleasant experience of renting a flat
Very pleasant experience of renting a studio flat with Mel Jarvis in Bidwells. I received prompt, efficient and helpful response during the whole renting process, from arranging room viewing to signing the tenancy contract. Very pleasant experience.
Lizzie · 25 July 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review.
★★★★★ 5/5
TrustpilotI've dealt with Bidwells for over 20…
I've dealt with Bidwells for over 20 years -- they've managed the rentals of three different properties for me during that period. Throughout that time I've recelved friendly and efficient service -- and i can firmly recommend them
Martin · 22 July 2021 · Bidwells Cambridge (54 High Street)
★★★★★ 5/5
TrustpilotExcellent Customer Service
Though I am yet to secure a property, Andy at Bidwells went above and beyond to help me find a property, letting me know of properties due to become available and getting in contact as soon as something became available to help with my property search (most people will only help with that particular property and even then don't always give much help due to the large number of people inquiring about properties). Would recommend anyone looking to rent or buy a house to contact Bidwells and request that you speak to Andy.
Ashley · 15 July 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review, it is very much appreciated.
★★★★★ 5/5
TrustpilotAmazing customer service from Bidwells Mel Jarvis & co
My girlfriend and I were looking to find a property to rent within Cambridge and found the market extremely competitive. Having found a property online registered to Bidwells we were put in contact with Mel Jarvis. Mel was extremely helpful from start to finish. Mel kept us up to date regularly and helped us with any queries we had throughout the process. Thanks to Mel we were able to secure a property. We can't thank her enough for the help. Thank you Mel and colleagues at Bidwells.
Nik · 6 July 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review, it is appreciated.
★★★★★ 5/5
TrustpilotBidwells Residential Cambridge
Bidwells Residential Cambridge were very helpful as seller's agent on our recent purchase of a property in Cambridge.
Manish · 29 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review.
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