Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotMost Arrogant untouchable developer in…
Most Arrogant untouchable developer in London if not in the UK, Read well Berkeley leaseholder agreements you will understand that you shall not even consider Berkely homes for a Chicken Pen! for Example: if in the same development Flat A runs into legal trouble with the management agent or developer and Sold the flat leaving unpaid legal bills and cost, Flat B , C , D, etc must pay the bills! how ridiculous is that? and I am not Joking. Ground Rent is a Typical Rip-off by Berkley group one of the most expensive in the UK.60 sqm flat GR is £ 850 PA ???Building defective Walls, structures, and cladding, and pushing the costs on leaseholders alone. Pathetic Avoid at any cost! there is no Zero Star on Trust pilot
ADEP · 1 June 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotVery good client team but Riseam Sharples Law is extremely unprofessional
Everything is good, especially the client management team. But, the recommended solicitor firm Riseam Sharples is a nightmare. They didn’t provide any ontime qualified service at all. Didn’t reply emails more than a month, after the exchange finished for two months, they sent an email to ask for all legal documents because they CANNOT find them.......
Clarendon · 27 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotThe Berkeley team are absolutely…
The Berkeley team are absolutely fantastic- their customer service is top notch and I couldn’t be happier with my property!
Cibelle · 26 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotFirst Class
Very happy with all aspects of our property purchase with Berkeley Homes. Very professional and attentive at all times.I cannot fault the service we have received throughout. Would highly recommend.
Customer · 25 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotUnquestionable build quality…
Unquestionable build quality and experienced staff helped to make buying our new home a wonderful experience.
Jack · 24 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotFirst time buyers!
After a long journey to our purchase, we have finally moved into our beautiful first home. Berkeley homes couldn’t have done more to settle us in and make us feel special and welcome in our new apartment. Abi was incredible throughout the process and Natalie settled us in, making sure we had everything we needed to be comfortable and satisfied.Concierge are incredible and go above and beyond to provide the most fantastic service daily.Highly recommended.
Ki · 20 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotThe whole team at Berkeley from Sale to…
The whole team at Berkeley from Sale to completion and then point of contact aftercare have been fabulous. All queries immediately addressed. Couldn’t have been more helpful. An all round positive experience.
Anna · 20 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotExcellent Job Overall
Very happy with our recent investment in a flat at SQP. Given that we are based overseas it was essential that the sales / service team kept us abreast of all upcoming deadlines etc. throughout the project - which they did. Also, found the team to be most helpful, prompt and accommodating on our various queries. Excellent job overall.
Majaz · 20 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotA developer who takes care of you during the whole process
I'm extremely pleased with the whole process of purchasing SQP from Berkeley. I was well informed with the progress of the development. The customer service was well staffed and they would get things sorted quickly. They are accommodating and we are well look after. I remembered the eye opening experience when we were invited to see the 'underground community' at the basement of the building site. I felt like I am taking part in the development myself!Needless to say, the location, the design, the facilities and concierge service are top of the class. Thank you!
Natasha · 19 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotQuality Developer
We had a great overall experience with buying our first home with the Berkeley Group. Quality developer with high standards for both their product and service.
Christopher · 18 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotGood quality and service
Good quality and service, very happy to move in with new life.
Lina · 18 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 4/5
TrustpilotOverseas Buyer
As an overseas buyer amid Covod 19 I appreciate Berkeley making relevant information available should I request it; customer service is courteous and replies promptly. Their website was useful for checking completion progress.
Lisa · 18 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotI’m very happy with my new flat!
I’m very happy with my new flat!Great sales team, great support until I got my keys and moved in. The company is also quick to reply to any after-sale queries. All my requests have been met. I’m really happy with the design of the whole building and of my furnishings. Thank you
Marcio · 17 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotAmazing service and after care
Amazing service and after care - cannot fault it
Conal · 17 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotBrilliant and satisfied purchase experience
I am happy with my btl property built by Berkeley Home. The whole purchase was convienent and efficient. The process is straightforward and my customer service manager Alex was really helpful and patient with my requests, for example, providing cladding report for mortgage, contacting concierge for arranging tenants viewings ect.
Amy · 14 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotHighwood two of our children have bought here too
We have just bought a new home on the Highwood Development in HorshamWe are so pleased with the whole process from all of the Berkeley team and the quality of the build and the after sales service is exceptional. Glad we chose them for our biggest purchase.
B · 12 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotHad a very good survey with the…
Had a very good survey with the Trustpilot. The survey included most of the relevant areas, collected feedback, suggestions and improvements. I am very happy with the Berkeley Homes, in particular the Sales team, Laura the sales manager who helped us a lot before handed over to the post sales team. After the completion, Lee the development director, assisted us on various post completion issues.If the score can be from 1 to 10, instead of 1 to 5, it would give more fine-grained reviews.
Xiao · 12 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotThey have stood by their product and…
They have stood by their product and fixed all snags. They have been amazing.
Phil · 11 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotReview of Trust Pilot
The Trust Pilot interviewer was very professional. She was empathetic, understanding and you felt she wanted to produce a true and honest report of our views of the Berkeley Group flat we have recently moved into.
Colin · 10 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 1/5
Trustpilotour Berkeley flat dangerous fire risk
our Berkeley flat in Deptford has been found recently to have absent fire breaks.The building has been deemed a fire risk.The cost of installing fire breaks is huge.we asked Berkeley to sort it out.But sadly they have not offered.they should be ashamed of themselves.
John · 9 May 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotDedicated and supportive
Dedicated and supportive, the Berkeley team is always genuinely available, responsive and here to help find workable solutions to any issue you may face throughout every step of your purchase. A seemless and stress relieving experience. Thank You.
T · 26 April 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 1/5
TrustpilotSad and disappointed experience
I and my family are living in a development built by Berkeley Homes and they are our freeholder. We found that there has been serious security problem, ie the management agent allowing outsiders entering our property and even people taking drugs in our development. Cleaners are not cleaning the rubbish. Some concierge staff shout to polite and timid residents, whereas they are oblivious to those whose behaviour are anti-social. They allow strangers to come in our development, randomly dropping boxes in front of our homes, when the real owners lose their delivery items, the concierge accuse the residents as thieves. No regard to hygiene especially during now during the Covid-19 pandemic. The management team so-called spell out some rules but they are the rule breakers rather than keepers. They even allow someone sleeping at the entrance of the development. We complain to Berkeley Homes but they turn a blind eyes and even say that: “I am satisfied with the management team”. Hugely regret and disappointed. I share this pain here is because for those of you who consider buying or renting or living in their development, think before you act. Everything I say here are very truly skin of the game.
Nancy · 21 April 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotThe builder excel from other builders…
The builder excel from other builders like Bovis or Linden and by far from persimmon, it's just not about the full experience from beginning to the end of your transaction. It's also the quality you will see when the new property it's ready for you.Money well expended and very recommended.
Gabriel · 20 April 2021 · Berkeley Homes Southern Ltd Cranleigh
★★★★★ 5/5
TrustpilotVery helpful
Very helpful! Have gone over and above expectations to help and assist with everyhing!
Niraj · 15 April 2021 · Berkeley Homes Southern Ltd Cranleigh
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
