5/5
Not too many questions/just right
Very pleased with purchase
Trusted Agent profile
★★★★★
817 reviews across 3 offices and 2 platforms
Berkeley Homes North East London Ltd has three offices, all in London. Together they have 817 reviews on two platforms, rated 3.9 out of 5 overall.
Berkeley Homes North East London Ltd's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Not too many questions/just right
Very pleased with purchase
2/5
£500m profits, but the Christmas tree didn’t make the cut.
Berkeley Homes has had a stellar year financially, yet at Royal Arsenal Riverside they couldn’t stretch to putting up this year’s Christmas tree. Festive cheer clearly didn’t pass the cost review.
5/5
Quality build and professional customer…
Quality build and professional customer service. Special requests were readily agreed. Choice of carpets, tiling, kitchen colours. House feels solid and substantial. Snags dealt with quickly. Nothing is too much trouble for customer service at this development.
5/5
We bought a lovely new flat on…
We bought a lovely new flat on Highcroft Development in Wallingford. The whole process was superbly handled by the team. It’s a great place to live - not just a flat.
1/5
Woodberry Down is no longer safe
Woodberry Down is not safe! Crime is now so bad that walking outside puts you at risk of theft or stabbing, any time of day, any day. Even cars are being stolen from the street. Berkeley don’t care nor have they done anything to address the rising crime rates. It’s not safe here anymore. The local gangs have also recently started entering the buildings, so we are not even safe inside. Where is the accountability?
1/5
Berkeley Homes Is a Total Disgrace, Unsafe, Poorly Built, and Financially Exploitative
Living in a Berkeley Homes development has been one of the most disappointing and frustrating experiences I’ve ever had as a homeowner. For what is marketed as a luxury development, the reality couldn’t be further from the truth. I have lived here for 10 years and the situation is rapidly worsening.
5/5
Despite a number of issues still the…
Despite a number of issues still the best development company in the UK.
5/5
Great quality home and lovely area and…
Great quality home and lovely area and amenities at Woodberry Down
1/5
Knife crimes on property with no intervention
I’m disappointed with the growing lack of security at Woodberry Down. Crime has noticeably increased, with incidents like phone snatching, trespassing into buildings, and even knife-related events making residents feel unsafe. My husband was mugged at knifepoint, an elderly man was murdered on the property, and the same group of kids from the nearby estate continue to commit crimes on property with no intervention from Berkeley homes. Security presence is minimal and access points aren’t well monitored. For a development sold as premium, this is unacceptable. I hope Berkeley Group addresses these issues urgently, but right now I cannot recommend living here.
1/5
Concerning criminal activity in the…
Concerning criminal activity in the area; Security and management do not address or do anything about the growing issue. Residents are left to deal with the situation on their own.
1/5
The property management fee is already so high, and now they're adding all sorts of extra charges. Is this latest £75 + 20% = £90 reasonable? What kind of attentive service does the property management provide? Is it consistent with the promised services? Arbitrarily adding charges! Thumbs down!
1/5
Poor CS response of Brekeley
It’s seems a small matter but the CS’s response totally damaged Brekeley‘s proud of after-sales service. I moved in 2 weeks even take over 5 months. I found the water filter is torn but the CS replied that unfortunately you didn’t reported when snagging. What is the poor after sale service, no one will check the water filter and it is definitely torn before installation.
5/5
Rating only, no written review.
5/5
Warm and highly informative people.
Warm and highly informative bunch of nice people.
5/5
Very good service.Staffs are all…
Very good service.Staffs are all friendly and professional. Many Thanks to EKo Han and Bogdan.
5/5
Positive experience
Extremely helpful sales staff, customer service and after service staff
5/5
Highly recommended for new homes
The Berkeley Team have been very professional and in particular the after sales team have been very good at documenting and resolving the snag list.
5/5
Great service,efficient
4/5
Rating only, no written review.
1/5
They heave built up houses where the…
They heave built up houses where the electrical instalments are ubsatisfactory and not possible to sell or rent
5/5
Excellent quality and outstanding services from Berkeley Home Cranleigh Team
The Sales Office gave detailed information about the property and provided necessary assistance during the purchase process. The customer services team also provided outstanding and prompt responses to my queries and concerns. The quality of the property is excellent with all high grade appliances.
5/5
No matter what is required Bekeleys…
No matter what is required Bekeleys always came across ! Excellent Graham Orrick and team in sales and customer services team including Alex, Damien ! Thankyou for your continued support!
1/5
Absolutely disgraceful St James White City Living is a complete failure
If I could give ZERO stars, I would. Living in St James’s White City Living has been one of the most frustrating, disappointing, and infuriating experiences we’ve ever had with a so-called “luxury” development.
1/5
Buying from them from Berkeley Homes as…
As a current leaseholder, I strongly urge prospective buyers to reconsider purchasing from Berkeley Homes based on my personal and genuine experience. The service charge for my two-bedroom flat in North London has more than doubled, from just over £3,000 in 2018 to over £6,000 within approximately six years.
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London (South Quay Plaza) has the most, with 766 reviews rated 3.9 out of 5, followed by London (At Trent Park) with 526.
The three Berkeley Homes North East London Ltd offices, by town: