Trusted Agent profile

Ballards Estate Agents in Henley-On-Thames and Marlow

4.4

★★★★★ Great

110 reviews across 2 offices and 2 platforms

Ballards Estate Agents has two offices, in Henley-On-Thames and Marlow. Together they have 110 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

109

Reviews on Google

All 2 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 2 offices

Reviews may appear on more than one platform.

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Our offices

Ballards Estate Agents's two offices, most reviewed first. Each has its own page.

Latest reviews from every Ballards Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Yell

Not to be Trusted!

I live at Perpetual House in Henley, a gated community of 45 apartments. Today, contractors entered our development, parked their van and then left our development to conduct works at the apartment block across the road (Cherwell House). When the contractors returned, they informed me that Ballards had provided them with a remote fob to open our gates and use our private parking area, even though the tradesmen was not working here. This is a total abuse of the trust that has been granted to Ballards, it also breaches our security. Ballards were contacted, and I was greeted with the most arrogant attitude by one of their employees, who refused to return our remote fobs. I have no doubt that legal proceedings will follow as this is NOT acceptable, I have sent out an internal email to all residents advising them NOT to use Ballards in the future, as they have demonstrated they cannot be trusted!

MartinD-551 · 17 June 2021 · Ballards Estate Agents Henley-On-Thames

5/5

Google

The best property management agency we have ever experienced. Very professional and dedicated service. 100% recommended.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 13 June 2021 · Ballards Estate Agents Henley-On-Thames

5/5

Google

Ballards sold my house quickly after another agent had failed to sell it. They were extremely professional, helpful and went well beyond the call of duty to get to exchange and completion. Best estate agent in Henley.PositiveProfessionalism

Anne · 13 June 2021 · Ballards Estate Agents Henley-On-Thames

1/5

Google

Ballards have a very impressive inability to manage lettings properties properly 1) They do not have appropriately experienced lettings management capabilities to identify and manage problems as they arise in a timely fashion and are experts at letting issues run for months / years until they are fixed. More often than not they will ignore a problem even exists 2) In addition to this the tradesmen they hire lack any form of basic skills or experience & in addition to this lack responsiveness 3) The result of 1+2 is a complete shambles of a service and landlords and tenants should be very wary of transacting with them.NegativeProfessionalism

Dan · 13 June 2021 · Ballards Estate Agents Henley-On-Thames

5/5

Google

We purchased our House in Nuffield through Ballards in Henley.They were very professional throughout the process.When it looked as if the chain was going to break, their communication with all parties ensured that the Sale went through.Would recommend to anyone without hesitation.

Simon · 13 June 2020 · Ballards Estate Agents Henley-On-Thames

5/5

Google

Great experience since the beginning. First the cordiality of Ian to understand my requirements, then the sympathy of Catherine to demonstrate the property and validate our family needs, and finally all detailed support and assistance from Robbie who guided me with the final details. Highly recommended!

Ricardo · 11 October 2019 · Ballards Estate Agents Marlow

5/5

Google

In the current difficult market James dealt professionally and tenaciously with the sale of our property which was in need of modernisation.

Anthony · 14 June 2019 · Ballards Estate Agents Henley-On-Thames

5/5

Google

excellent ours was a sale and purchase through them they went above an beyond when the first sale fell through and secured a new purchaser within the week!

Paul · 14 June 2019 · Ballards Estate Agents Henley-On-Thames

5/5

Google

My wife and I had been looking for a site that would offer a nice view that would be suitable for building a new home. Guy Symons took us to a property with frankly one of the best views that we have ever seen in the area around Henley. With his help we bought it and are now embarking on an exciting journey to build that home.

Michael · 14 June 2019 · Ballards Estate Agents Henley-On-Thames

5/5

Google

Ballard's were excellent, they sold our house quickly in a difficult market. Excellent customer service and always attentive. We wish we had used them sooner!

Kat · 14 June 2019 · Ballards Estate Agents Henley-On-Thames

5/5

Google

Ballards have sold my last 2 houses in Henley. In both cases James Kilkenny was my main contact. Their approach was approach was professional and effective, together with being friendly and supportive. For both properties they were very quickly able to arrange viewings for interested buyers and offers were accepted within 2-3 weeks of going on the market.

Chris · 14 June 2019 · Ballards Estate Agents Henley-On-Thames

5/5

Google

Pleasure to deal with throughout the buying process. Would recommend Ballards in Henley for anyone looking to buy or sell

Fin · 14 June 2017 · Ballards Estate Agents Henley-On-Thames

5/5

Google

James provided exceptional service throughout a particularly complicated sales process.... calm, excellent communication and proffesionalism throughout the negotiations. Excellent service and a very satisfactory outcome.

D · 14 June 2017 · Ballards Estate Agents Henley-On-Thames

5/5

Google

Rented from Ballards for 4 years and the service was impeccable. Referred many others to this letting agent without regrets.

Antony · 14 June 2017 · Ballards Estate Agents Henley-On-Thames

5/5

Google

We bought our home through Ballards and we were extremely impressed with their efficient, professional and friendly service.

Camilla · 14 June 2017 · Ballards Estate Agents Henley-On-Thames

5/5

Google

During my search Oliver always updated us with new properties coming to marker and also off market opportunities. I am immensely grateful to Oliver for his help and guidance throughout the process.

Joe · 14 June 2017 · Ballards Estate Agents Henley-On-Thames

5/5

Google

Ballards were extremely helpful and professional when I sold my house through them - it was quite a complicated transaction, but they were all very patient and eventually sorted out the various "issues". I would certainly use them again next time I have a house to sell.

Ann · 14 June 2017 · Ballards Estate Agents Henley-On-Thames

5/5

Google

James was very helpful and efficient in answering all questions and providing information; he was also astute during the time of completion for the sale of the property in terms of handling the keys and clearance of the property, I would recommend Ballards.

Kathryn · 14 June 2017 · Ballards Estate Agents Henley-On-Thames

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ballards Estate Agents

Which Ballards Estate Agents office has the most reviews?

Henley-On-Thames has the most, with 85 reviews rated 4.5 out of 5, followed by Marlow with 25.

Where are the Ballards Estate Agents offices?

The two Ballards Estate Agents offices, by town:

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