5/5
GoogleSophia was great to work with and was very friendly, accommodating, and professional. A great person to work with while navigating the stress of finding a new lease in a city where rental properties go quick.
Trusted Agent profile · Greater London and Surrey
Atkinson McLeod estate agents in London, Kennington, Woking and 2 more
★★★★★
1,107 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,107 reviews on three platforms, rated 4.2 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
- Atkinson McLeod London135 & 143 Leman Street, E1 8EY396 reviews · 374 on Google (4.3)0 in the last 90 days
- Atkinson McLeod Kennington181-183 Kennington Lane, SE11 4EZ282 reviews · 261 on Google (4.4)0 in the last 90 days
- Atkinson McLeod Woking69 Commercial Way, GU21 6HN281 reviews · 260 on Google (4.1)0 in the last 90 days
- Atkinson McLeod Balham31 Bedford Hill, SW12 9EY135 reviews · 114 on Google (4.2)0 in the last 90 days
- Atkinson McLeod Hackney295 Mare Street, E8 1EJ101 reviews · 80 on Google (4.1)0 in the last 90 days
Reviews on Google
Showing 1,080 reviews on Google only. Show every review
Google5/5
GoogleGeorge has been professional, honest and responsive throughout our search. Where other estate agents pulled all the tricks to try and swindle us, we always felt confident George was on our side. Would recommend dealing with AM and George! Cheers
1/5
GoogleThey make you pay for a professional clean after you moved out. Even if you have cleaned the property to the same standard as it was when you moved in!! Be careful guys 180 GBP!
5/5
GoogleThey have a competitive rate, found a good tenant swiftly and when I encountered a last minute snag they helped me to resolve it by going the extra mile. Thanks George and Ben.
5/5
GoogleHarry (Foster) could not have been more helpful and supportive in our search for a new property in London. His care, attention to our needs, professionalism and knowledge has been essential in finding a new home. Thank you
5/5
GoogleWe were about to list our property with another estate agent, when we came across Philip and Atkinson McLeod and we are so glad we did. From start to end, he has made the stressful and complicated process of buying and selling, so much easier. He came to our property immediately that evening to value the flat and also brought along other comparables, so we could get a picture of what properties similar to ours were selling for. He took the time to explain the process to us, and was always at the end of the phone for a chat or text and to answer stupid questions. You get so many agents who can't tell their arm from their leg, but Philip was so experienced, knowledgeable and smart - meaning we could trust him with the biggest transaction of our life. If you are thinking of buying or selling with another agent, just don't. If we are to ever sell again, we would call on Atkinson McLeod (and hopefully Philip) again for sure. Thank you for everything. Stef & Joe
5/5
GoogleWe wanted to find a bigger flat at a good price and our property search with Atkinson McLeod was smooth and quick. Harry Foster was friendly, professional and very helpful, he kept us informed during the whole process and always answered by …
5/5
GoogleCharlie was great, very polite and helpful and a generally decent guy. Not pushy at all which was refreshing. We were the first people to view our flat and we put in an offer straight away!
5/5
GoogleQuick, easy and smooth experience through out our property search with Atkinson McLeod. Charlie has always been really helpful and responsive to my emails and calls. The whole process has been stress free! 10/10!
5/5
GoogleRating only, no written review.
5/5
GoogleCharlie Hodge at Atkinson McLeod was excellent, a very good experience and friendly, helpful guy - thank you!
5/5
GoogleCharlie was very helpful, providing us with useful information, answering our questions and following up on any concerns.
5/5
GoogleSophie helped my partner and I view a property and also sent us suggestions that fit our criteria. Lovely, professional and very responsive- we have had a great experience so far.
5/5
GoogleExcellent service! I was dealt with by a very wonderful lady called Sophia over the phone. She was very helpful and really brightened up my day. It's clear this company really want the best for everyone and will try as much as they can to achieve that. God bless you Sophia!
5/5
GoogleJo-Anne Wood assisted me and my partner throughout all the arrangements for our new flat. The process was smooth and I'd suggest the agency to anyone who wants to move flats in London.
1/5
GoogleBe very careful those people. Won't get back your deposit
Agent replied
Atkinson Mcleod takes very seriously the return of deposits to tenants after a tenancy has ended. We employ a number of people specifically to do this job and aim to return deposits in a timely manner. Atkinson Mcleod hold deposits in deposit schemes on behalf of Landlords and do not have ultimate authority to return them to Tenants. We have to rely on the TDS Tenancy deposit scheme for approval along with the Landlords before we can return any Monies. We understand this can be frustrating for all concerned. Thanks, Dan McLeod, Director
1/5
GoogleBE VERY CAREFUL PEOPLE. THEY PROLONG GIVING YOUR DEPOSIT BACK. THEY ONLY INSURE IT SO THEY STILL HAVE ACCESS TO THE FUNDS AND WHEN YOU ASK FOR IT BACK THEY PROLONG. THEY ARE REFUSING TO GIVE BACK MY DEPOSIT UNTIL I PROOVE TO THEM THAT I HAVE CLEARED AL MY BILLS... HOW DOES ONE DO THAT? BE CAREFUL PEOPLE
Agent replied
Atkinson Mcleod takes very seriously the return of deposits to tenants after a tenancy has ended. We employ a number of people specifically to do this job and aim to return deposits in a timely manner. Atkinson Mcleod hold deposits in deposit schemes on behalf of Landlords and do not have ultimate authority to return them to Tenants. We have to rely on the TDS Tenancy deposit scheme for approval along with the Landlords before we can return any Monies. We understand this can be frustrating for all concerned. Thanks, Dan McLeod, Director
1/5
GooglePlease be careful with this estate agent. We rented an apartment from them that was riddled with electrical faults, causing large electrical bills. They showed the new tenants whilst I was present without mentioning any of the issues. We moved in with the lamps broken and walls broken as they had desperately attempted to fix the issues before we moved in. The electrician they hired had permanently left the boiler on causing massive electrical fees for me to settle. We struggled to get any response from Atkinson Mcleod on the issue and it had left half the apartment unusable. Upon leaving the apartment we left it in a much better condition considering it was broken up by the electrician when we first moved in. They have not been responding to our emails on our deposits as they are associating the breakages in the apartment caused by their electrician to us. This is despite us taking photos and documenting the boiler issues early on in the tenancy, with photos. We are not hopeful on receiving our deposit anymore as Maria Mcleod and Ben Mcloed are refusing to speak to us. The apartments maybe decently priced. But the lack of upkeep and major faults caused this apartment to be an incredibly expensive endeavour for both me and my partner. Please do not make the same mistake we made and do not choose these people as your estate agent.
5/5
GoogleCharlie was very professional and extremely helpful. Thanks for the help!PositiveResponsiveness, Professionalism
5/5
GoogleCharlie was most helpful...always kept sending properties and did as much as he could..PositiveProfessionalism
5/5
GoogleCharlie was very helpfully and got our property let quickly with only couple days void period and at a good pricePositiveResponsiveness, Professionalism
5/5
GoogleConor has been on the ball since day one, and delivered a fast turnaround on our move. Great service, very friendly, top job.PositiveProfessionalism
1/5
GoogleReal chancers. Hard to get hold of and once we were actually able to negotiate viewing a property, we were taken to see one nearby that was totally different, told on location that it the one we had booked to see had gone several days ago. I have dealt with tons of estate agencies over the last few months, and this outfit is totally unprofessional. There are many other, better established and well run places, that wont actively deceive you in pursuit of a sale, as Atkinson McLeod have tried to do in our experience.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleWe've recently moved into a new flat managed by Atkinson McLeod and had a great and easy move. Harry was really great, responding quickly to our questions and helping us find a great flat!PositiveResponsiveness, Quality, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Atkinson McLeod and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East London Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East London Lettings
Source: EA Masters winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Atkinson McLeod
Which Atkinson McLeod office has the most reviews?
London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
Where are the Atkinson McLeod offices?
The five Atkinson McLeod offices, by town:
- Balham: 31 Bedford Hill, Balham, Greater London, SW12 9EY
- Hackney: 295 Mare Street, Hackney, Greater London, E8 1EJ
- Kennington: 181-183 Kennington Lane, Greater London, SE11 4EZ
- London: 135 & 143 Leman Street, London, Greater London, E1 8EY
- Woking: 69 Commercial Way, Woking, Surrey, GU21 6HN
Has Atkinson McLeod won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, East London. The group and its branches have also won 1 other industry award since 2019.
