5/5
GoogleElena Cosciug provides a professional and efficient service managing my property in London. I would highly recommend Atkinson McLeod as managing agents.
Trusted Agent profile · Greater London and Surrey
Atkinson McLeod estate agents in London, Kennington, Woking and 2 more
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,105 reviews on three platforms, rated 4.2 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
- Atkinson McLeod London135 & 143 Leman Street, E1 8EY396 reviews · 374 on Google (4.3)0 in the last 90 days
- Atkinson McLeod Kennington181-183 Kennington Lane, SE11 4EZ282 reviews · 261 on Google (4.4)0 in the last 90 days
- Atkinson McLeod Woking69 Commercial Way, GU21 6HN279 reviews · 258 on Google (4.1)0 in the last 90 days
- Atkinson McLeod Balham31 Bedford Hill, SW12 9EY135 reviews · 114 on Google (4.2)0 in the last 90 days
- Atkinson McLeod Hackney295 Mare Street, E8 1EJ101 reviews · 80 on Google (4.1)0 in the last 90 days
Awards
Industry awards
Atkinson McLeod and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
EA Masters by year, 2020 to 2019
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Lettings, East London
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Lettings, East London
Source: EA Masters winners lists, as published, linked by year.
Reviews on Google
Showing 1,078 reviews on Google only. Show every review
Google5/5
GoogleThanks to PM Arshia - Since the property have some issues I needed to reach out to the property management. But I haven't received any updates for a while (It took almost 3 months to get an update), but the PIC has been changed as Arshia Khan. Unlike the previous property manager, she was very quick to respond. And she knew what the problem was and how she could help me out. Most importantly, she kept sharing me the updates in order to let me know the progress. Thankfully most of the issues have been resolved. Thank you again Arshia!
5/5
GoogleArshia the property manager is very responsive and helpful during the property check-out process. The tenants have made some serious smoking damage to the property during the stay. Arshia has helped to provide solution, coordinate the cleaning services and handled the communication with the tenants re. deposit well. Thank you.
5/5
GoogleI have been a landlord with AMC for approximately 8yrs now. This review is to specifically highlight the hard work and due diligence of Lauren Chapman (Property Manager) and Andrina Kivlin (Contracts Manager). They have both played a crucial part in not only managing the logistics, tenants and prompt responses to issues that have arisen but also the governance, admin, licensing and additional nightmares caused by insurers and claims! They've both been consistent, reliable and extremely trustworthy throughout this process and as I am a landlord currently living abroad this has been absolutely paramount for me to have peace of mind! I cannot praise these two individuals enough and would recommend ANY landlord to most certainly sign up with AMC based on the superior service and care of these two fantastic individuals! A huge THANK YOU to you both.
5/5
GoogleShakil Khan is a very prompt and responsive Property Manager and in the period he’s been looking after the property he was really proactive in sorting out the issues I had and checking in regularly to see if there was anything else I needed - which changed my opinion of the overall quality of the service. Highly recommend him - good attitude and good customer service!
5/5
GoogleElena Cosciug is a great property manager. Any issues I have had no matter how small or big she has dealt with it quickly and efficiently. She has even visited the flat (out of hours) to resolve an issue I was having. She replies to my emails very quickly, she is very friendly whether its on the phone or in person and always happy to help. When I first moved in, I had a different property manager who did not reply to me at all, however once Elena took over it has been nothing but a pleasant experience. She is even friendly with my annoyingly needy dog :)
1/5
GoogleWe scheduled a viewing for a property but when we arrived no-one was there. After many (unanswered) calls to George and Ben we went to their offices and no one was there either! We called the number on the door and were informed the property we’d gone to view had had an offer accepted on it that morning. Wouldn’t have hurt to send an email to let us know it was no longer available. Poor customer service, would not recommend.
5/5
GoogleVery helpful, moving in and out was very easy, thanks to Lauren Chapman!
5/5
GoogleTerrific support from Arshia whenever issues arise, large or small. Many thanks!
5/5
GoogleI have had various property managers over the last 5 years or so who have all done a decent job at managing my property. Lauren, my current manager is fantastic! Very helpful, quick to respond and professional.
5/5
GoogleI have been a client of AML for more than 10 years and have been impressed by their client service from the outset. My property manager, Lauren, is an outstanding professional. She is proactive, keeps me informed at all times and deals with any issues that arise effectively and quickly.
5/5
GoogleJo Anne Wood was very helpful, maintained good communication and answered all of my questions very promptly throughout the process. Thanks!
5/5
GoogleRating only, no written review.
1/5
GoogleWorse agency with rude agents! Avoid at all cost!
5/5
GoogleI dealt with Sakil Khan today and he was incredibly helpful and friendly!
1/5
GoogleWorst!! They wouldn’t give me my deposit back unless we agreed for money to be withdrawn for cleaning even though the check out report stated that the flat was professionally cleaned!!!
5/5
GoogleThanks Sophia for making this a very simple and efficient process
5/5
GoogleSophia
5/5
GoogleSophia was very helpful and friendly
2/5
GoogleI can't move the day programmed thanks to my slow agent I am very disgusting
5/5
GoogleSophia is very patient and helpful, she explained all the details regarding the property. It was a lovely experience.
5/5
GoogleSophia was really friendly and eager to help me out throughout my search for a quality housing option and was not only highly responsive but great at checking back on me to see if I was satisfied with the service.
1/5
GoogleWorst agency you can have, avoid at all cost. They dont reply during their working hours on fridays, nobody, not even in case of emergencies, answer on fridays after 5pm. It took me 3 months + many video proofs and emails to get my heaters changed. House was not clean at all when I moved in and some parts in bathroom were very rusty.
5/5
GoogleRobert Paul
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Atkinson McLeod
Which Atkinson McLeod office has the most reviews?
London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
Where are the Atkinson McLeod offices?
The five Atkinson McLeod offices, by town:
- Balham: 31 Bedford Hill, Balham, Greater London, SW12 9EY
- Hackney: 295 Mare Street, Hackney, Greater London, E8 1EJ
- Kennington: 181-183 Kennington Lane, Greater London, SE11 4EZ
- London: 135 & 143 Leman Street, London, Greater London, E1 8EY
- Woking: 69 Commercial Way, Woking, Surrey, GU21 6HN
Has Atkinson McLeod won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, East London. The group and its branches have also won 1 other industry award since 2019.
