Trusted Agent profile · Greater London and Surrey
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,105 reviews on three platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
Showing 1,078 reviews on Google only. Show every review
5/5
GoogleI have lived in London for more that ten years and have had differing experiences with Agents. My first impressions from the reviews on Google was not good, Ben (lettings manager) soon dispelled those fears with excellent communication, punctual viewings and excellent property finding skills. He found us a great two bed period property within the first seven days of searching. The process was professional swift and hassle free. I will be recommending to friends and colleagues Charlie
5/5
GoogleHad a very successful flat hunt with Ben from Atkinson McLeod this autumn. Easy and flexible viewing scheduling, all contract formalities and extensive report on the state of all facilities. The Agents' costs were good for London Standards too. We already recommended them to friends who are looking for flats!
5/5
GooglePaul at Atkinson McLeod recently handled the sale of my flat in Brixton. His communication was excellent and I felt very comfortable that he was doing the best possible job to get the flat sold, and then manage the sale through to completion. Thank you Paul!
5/5
GoogleRosemary Black is ABSOLUTELY BRILLIANT. I am a property developer with a lot of experience searching for properties and working with estate agents and I have found Rosemary to be highly professional, straightforward, well-prepared for every viewing and an absolute pleasure to deal with. She listens to what I am looking for and gets in touch with properties that she feels would suit me, rather than sending over any details on properties she's trying to shift (a rare thing!). I could not recommend her more highly - if only everyone was such a dream to work with.
5/5
GoogleSam Orme was incredibly helpful. He found us the perfect flat and secured the offer within a day of us beginning our flat search. Thank you!
1/5
GoogleYour typical London Estate Agent - unanswered Emails, lies on the phone, ... In our specific case, they also failed to communicate with the landlord about the furniture which has been removed by them (it has been accepted in the offer to remove a couple of pieces of furniture). End of the story was, that the landlord claimed around £700 for lost furniture from our deposit. The Deposit Protection Scheme made a positive decision for us in the end (we got the full deposit back). But it took around 4 months and a lot of paperwork. Never again Atkinson McLeod.
4/5
GoogleVery good service and excellent communication. Both Paul and Rosemary we very helpful through out the transaction. They went over and beyond in recommending services and explaining different things. Paul had even helped me with a couple of things after the purchase was completed - Will recommend to others
5/5
GoogleSam was very attentive and went above and beyond to ensure we got our dream house - he even went out of his way to do a house viewing recording when he knew we were tight on time (very high tech!) He was friendly and nothing was too big of an ask for him. He clearly had a genuine care for our house search and wanted the best possible outcome for us as prospective tenants. Diolch!!
5/5
GoogleI recently engaged Paul Darko on the sale of my flat and couldn’t be happier. Paul found a buyer within a week. More importantly, he stayed personally actively involved in the sale process, chasing up all relevant parties and being extremely responsive and helpful - this is where he adds value in a way that sets him apart from other agents. Thanks Paul - Martyna.
1/5
GoogleContacted them on Friday 13/07 to arrange the viewing of 2 properties, Damian kept disappearing . He followed up on Monday, asking if I was still looking, and i replied within 20 min to his email, saying that i was and that i wanted to arrange 2 viewings. He disappeared again, I rang the office few times and I was told that someone would have called me the following morning. No one called me. I called again, it was then Tue 17/07, and I was told by a lady that both properties I wanted to see were gone and that I would have received more suggestions via email. When I received the email, 1 of the property I wanted to see was there so I called them back straight away and managed to finally arrange a viewing with Dylan for the following day at 1 pm. Today 18/07 I received another call saying that the property was taken off the market. Very disappointed, not the service I was expecting at all. WASTE OF TIME! Mattia
5/5
GoogleWe dealt with Sam throughout the rental process and he has been incredibly helpful! Friendly and always available to chat to. Has made the process so easy and continues to do so. Would definitely recommend to friends and family as he has made the experience far more pleasant. Thank you very much.
5/5
GooglePaul Darko was excellent.
5/5
GoogleTom Holland is a great professional
5/5
GooglePaul Darko recently delt with the sale of my house in Walworth, I found Paul very professional and at the same time very personal in his work........over all very pleased with the way he handled the sale of my property
5/5
GoogleExcellent service, friendly and professional people. Many thanks, especially to Paul.
5/5
GooglePaul Darko was very helpful and professional dealing with a difficult sale and purchase .
5/5
GoogleAdam O'Donnell was a brilliant help and very easy to communicate with.
5/5
GoogleThank you to Paul Darko for the persistence with our search and bringing new property options to us to view.
1/5
GoogleAvoid! Atkinson McLeod left us with nowhere to live with less than two weeks notice. We understand some things are out of estate agent's hands, but the service and treatment we received made the whole experience particularly upsetting. We were told everything had been accepted - and they were just waiting for the landlord's signature. We gave in our notice to where we were living at the time, booked days off work to move, and hired a van. The letting agent (who's mentioned in some of the negative reviews below) came up with a range of reasons why the landlord was being slow at signing. The landlord was unable to talk as he was driving, he was away in Singapore with 'bad signal', he was on holiday in Greece.... but still he assured us everything would go through. We also lost out on another flat we liked, as we were assured everything would be going through when we questioned whether we should go for our second option. Two weeks before we were meant to move in, we received a call from said letting agent on Friday night at 5.30pm, telling us he thinks the landlord is going to sell the flat instead but he's not sure as he's abroad (insert new holiday destination here) - and there might still be a chance. He said he would let us know on Monday. I call up on Monday - the main office line, as you can hardly get through to direct numbers and barely get a response by email, and am told by his colleague that the landlord's confirmed he wants to sell. I have to chase to find out we're going to have nowhere to live in two weeks? I have to chase for my money back? We didn't receive one apology and had to chase the whole time. AVOID IF YOU WANT TO FIND SOMEWHERE TO LIVE
5/5
GoogleAdam Odonnell at Atkinson Mcleod dealt with my interest in a few flats in the local area. He was very friendly and patient which made the experience welcoming as well as very knowledgable in regards to each flat he showed me and the surrounding area. I would definitely recommend him if you’re thinking about choosing this estate agent.
5/5
GoogleThought Adam was an excellent guide, and very knowledgable about the area.
1/5
GoogleRandomly receive an email from them after weeks saying I owe for rent, although I never moved into the property (which they were aware of). I have received no response from an agent from months ago. Awful experience.
Hi Sophie, I'm sorry for your experience. Has it been all sorted now? Thanks
5/5
GooglePaul at Atkinson Mcleod, Kennington went above and beyond in helping get my sale completed. PurpleBricks could never have done what he did! Always available to answer any queries and gave lots of communication. Thank you so much Paul and will always use you for any future property transactions.
5/5
GoogleGreat first time renting experience with Tom Holland- highly recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Atkinson McLeod and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
The five Atkinson McLeod offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, East London. The group and its branches have also won 1 other industry award since 2019.
