5/5
GoogleSarah was extremely helpful in helping us find our flat. Thank you.
Trusted Agent profile · Greater London and Surrey
Atkinson McLeod estate agents in London, Kennington, Woking and 2 more
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,105 reviews on three platforms, rated 4.2 out of 5 overall.
1,082
Reviews on Google
All 5 offices
22
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
All 5 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
- Atkinson McLeod London135 & 143 Leman Street, E1 8EY396 reviews · 374 on Google (4.3)0 in the last 90 days
- Atkinson McLeod Kennington181-183 Kennington Lane, SE11 4EZ282 reviews · 261 on Google (4.4)0 in the last 90 days
- Atkinson McLeod Woking69 Commercial Way, GU21 6HN279 reviews · 258 on Google (4.1)0 in the last 90 days
- Atkinson McLeod Balham31 Bedford Hill, SW12 9EY135 reviews · 114 on Google (4.2)0 in the last 90 days
- Atkinson McLeod Hackney295 Mare Street, E8 1EJ101 reviews · 80 on Google (4.1)0 in the last 90 days
Latest reviews from every Atkinson McLeod office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLavinia Balan was a great help and Agent throughout our time at our rental property.
1/5
GoogleWords will not describe just how bad the service is from not just Atkinson McLeod but also the landlord they used in our case. Me and my ex partner rented a place via them sharing a house with another tenant. After living their for around 8 months my partner and I split and obviously needed to move out. The housemate also decided to leave and move back to Poland. We never missed any payments and kept the place in exceptional condition. We paid to break the contract which cost an extortionate amount, but as stated due to circumstanced we paid anyway. They found new tenants immediately who moved in immediately after we left on the 28th February 2019. We paid to have the place deep cleaned by a company they recommended at a cost of £395. The clean was completed and the company sent pictures to show it was of a high standard. A check out report was sent on the 13th March which we responded to straight away to point out a few discrepancies (the report listed the sofas as not seen, we did not take them and they were in the cleaning pictures after we left). We did not hear anything back for almost 3 weeks, literally nothing despite several emails. We called them and was informed that the person dealing with out property had been on holiday for two weeks but was back in tomorrow. Apparently if someone goes away nobody covers their emails or work or even informs you (they also told us on the phone that despite the fact she was back tomorrow they only deal with deposit returns once a week so she might not even deal with it then). They have consistently told us they are chasing it up with the landlord and in the last week we finally thought we had success when the landlords deductions report came through. He claimed £74 for small things like light bulbs, ok fine and £180 for cleaning?!?!?! Despite us using the company they suggested and choosing the most expensive package which they also recommend. We are of course contesting this. It has now been 41 days since we left the property and 28 days since the check out report was sent and despite several more emails and phone calls we still do not have our deposit back. I urge anyone even thinking about using these scam artist to steer well clear.
5/5
GoogleThank you Zelia & sarah both excellent service great customer service and very friendly highly recommended thanks guys
5/5
GoogleGreat experience ....especially James you are so helpful...thank you guys...
5/5
GoogleI am fully satisfied with the quality of the service provided by Atkinson McLeod. Thank you Sarah for your helpful advices and your smile !
1/5
GoogleAfter a very trying time with our previous estate agents and their management department, my partner and I thought things couldn't be worse next time. How wrong we were. Since we signed the quality of service has plummeted. The lack of communication over several pressing issues has been appalling: it takes multiple emails for a response, and the office seems to be permanently unreachable. Everything has been a battle. Avoid.
5/5
GoogleZelia is a very nice person and has been so helpful and efficient on the flat hunting ! I really recommend McLeod estate services
5/5
GoogleSarah Slimane was the letting consultant who I was in contact with regarding the property. She was friendly, professional and really helpful as first timer to renting. I’d thoroughly recommend this agency and Sarah for anyone whose looking to rent.
5/5
GoogleJames U is a very good person, he provide 2 option of letting properties to me and help me negotiate with landlord and handle some issue for me. He do a lot of job on my case and I appreciate to him.
1/5
GoogleWe were mislead about multiple items in the home by our agent. When we were showed the property there was a TV shown to us, promising it would be included in our apartment when we move in - no TV when we moved it. Agent dismissed us without care and didn't feel the need to address it. 2nd was a sofa - promised a brand new one and got one, with at least a couple of years of usage on it. Again, when we complained to the agent - we got dismissed with no resolution
5/5
GoogleZelia Dupont was very helpful, approachable and easy to communicate. She gave me thorough information about both the properties that I viewed which helped me immensely in taking a decision. I would definitely recommend her services to someone who needs in future.
1/5
GoogleTerrible service! Our flat was not clean before we moved in! When I saw the house the previous tenant was living in there so we couldn’t see the mattresses, which where in a really bad condition. I demanded for a new mattress and they didn’t answer! They always said that the person is charge was busy or sick (so only one person can solve this?!). They are rude especially Sabrina! I do not recommend
5/5
GoogleSarah Slimane - Very cooperative, flexible and really understood our requirements. Also provided some really good suggestions. Thanks for all your help Sarah!
1/5
GoogleI was deeply disappointed by the unprofessional service. Amit Jayaprakash showed me a flat and I had to pay a 400£ holding deposit to the agency to make the offer to the landlord. He kept telling me that he is very busy and he would get in touch with the landlord the following day, for more than 2 weeks after I had paid the deposit. I therefore decided to withdraw the offer 10 days ago, however they are not refunding me the holding deposit and he is not answering to me.
5/5
GoogleMy agent Sarah Slimane is a very good and experienced property agent. She was given all the details and described everything step by step patiently. It was a nice experience to have an agent who is keen to find the best property for myself. Thank you Sarah
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Atkinson McLeod
Which Atkinson McLeod office has the most reviews?
London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
Where are the Atkinson McLeod offices?
The five Atkinson McLeod offices, by town:
- Balham: 31 Bedford Hill, Balham, Greater London, SW12 9EY
- Hackney: 295 Mare Street, Hackney, Greater London, E8 1EJ
- Kennington: 181-183 Kennington Lane, Greater London, SE11 4EZ
- London: 135 & 143 Leman Street, London, Greater London, E1 8EY
- Woking: 69 Commercial Way, Woking, Surrey, GU21 6HN
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