Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have worked with Archer Bassett for 25 years, both as a property management company and sales agent, and I can confidently say that they have been nothing short of exceptional in every aspect. From managing my properties with the utmost professionalism to overseeing sales with incredible attention to detail, Archer Bassett has always delivered a level of service that is second to none.
Their team is highly knowledgeable, responsive, and dedicated, handling every challenge and opportunity with expertise and care. They are proactive, transparent, and go above and beyond to ensure that everything runs smoothly and efficiently, whether it’s dealing with tenants or navigating complex sales.
As an experienced portfolio landlord I know what it takes to manage properties well and having used other agents in areas that Archer Bassett don’t cover it made it all the more clear how good they are and that I have used them consistently for so long also demonstrates that.
Over the years, their reliability and consistency have given me complete peace of mind, knowing my properties are in safe hands.
Archer Bassett set a benchmark in the industry and I wholeheartedly recommend them to anyone seeking a trustworthy, top-quality property management and sales partner.
Of particular note is Simon Jones, Director. Simon is extremely knowledgeable about the industry and importantly the many rules and regulations. Simon has been with Archer Bassett for as long as I’ve known them and has always been available and ready to sort out any issues.
Lisa · 11 October 2025 · Archer Bassett Coventry
Agent replied · 12 November 2024
Hi Lisa, thank you very much for your kind words, it has been a pleasure working with you for so long!
★★★★★ 3/5
GoogleRating only, no written review.
Mittal · 11 October 2025 · Archer Bassett Coventry
★★★★★ 5/5
GoogleA great service from Mark - kept me updated of all stages of the sale of my property and nothing was too much trouble - I thoroughly recommend using Mark and Stephanie for your house sale
Wendy · 11 October 2025 · Archer Bassett Coventry
Agent replied · 9 December 2024
Hi Wendy, thank you so much for your excellent review, hope to work with you again in the future.
★★★★★ 5/5
GoogleArcher Bassett helped us throughout our journey with buying our first home, Stephanie and Mark helped me throughout and kept me updated and everyone in the office were friendly and welcoming compared to other estate agents I dealt with which felt like they had no time for us, couldn’t recommend Archer Bassett anymore. Was a pleasure to purchase my home from them.
Aaron · 11 October 2025 · Archer Bassett Coventry
Agent replied · 14 April 2026
Thank you so much Aaron, we are so thrilled everything went through for you and wish you all the best in your new home! - Steph
★★★★★ 5/5
GoogleArcher Bassett managed my property when it was tenanted so were an obvious choice when I came to sell.
What should have been a straightforward transaction turned out to be quite complex and protracted, due to circumstances out of everyone's control.
Everyone at Archer Bassett has been brilliant throughout.
Stephanie dealt with my sale and communication with her was always professional and timely, keeping me up to date with the position and any issues that arose.
I am very grateful for the service Archer Bassett provided to me and would recommend them to anyone looking to sell a property.
Mrs · 11 October 2025 · Archer Bassett Coventry
Agent replied · 13 November 2025
Thank you so so much, it certainly keep me on my toes! I am so thrilled it all went through for you in the end and we really appreciate your glowing review. Wishing you and the family al the best for the future! - Steph
★★★★★ 5/5
GoogleI dealt mostly with Stephanie Lyons and she has been just great. Friendly, efficient and above all empathetic to selling the property of my now deceased Mother. Mark Lucas was also a reasonably regular contact, again really helpful and friendly.
I would not hesitate to recommend Archer Bassett to anyone selling in the Coventry area
Dean · 11 October 2025 · Archer Bassett Coventry
Agent replied · 14 April 2026
Hi Dean, thank you for your kind comments. We were very happy to help and will make sure to pass on your comments to Mark & Stephanie.
★★★★★ 5/5
GoogleArcher Bassett have been the letting agent for my property for many years without any issues. When I decided to sell and my tenants wanted to purchase, they dealt with the situation professionally and to it's conclusion despite taking approx 2 years. Stephanie Lyons dealt with most of the negotiations efficiently and professionally keeping me up to date at all times. I would recommend for letting and sales.
Sally · 11 October 2025 · Archer Bassett Coventry
Agent replied · 2 May 2025
Hi Sally, thank you very much for your business over the years, it was a pleasure to be your agent and we are so pleased that your tenant eventually bought the flat! We shall pass your thanks on to the team and Stephanie!
★★★★★ 5/5
GoogleArcher Bassett managed my property for many years, as I live away from the Birmingham area, so it was important that I had a reliable letting agent. The team there have been fantastic, one of the best letting agents I've used.
Matthew · 23 September 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Hi Matthew, thank you so much for your kind words, we do aim to please! Pleasure doing business with you over the years!
★★★★★ 5/5
GoogleI had a great experience with Archer Bassett in Birmingham. They promptly respond to our emails and listened to our needs. Chloe Cheshire was extremely professional, responsive, and attentive throughout the whole process. She really …
Noria · 16 September 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Hi Noria, we'll make sure to pass your lovely words to Chloe. Thanks for leaving us a review!
★★★★★ 5/5
GoogleThe guidance and support Barry Whitehouse has provided throughout the letting of our property has been brilliant.
From our very first enquiry, he stayed in touch in a thoughtful, non-pushy way, …
Nina · 16 September 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Wow, that's amazing to read, thank you very much! Barry and his team always work hard to find the right (not just the first) tenant for all of our landlords.
★★★★★ 5/5
GoogleThe team at Archer Bassett have been great to liaise with and we are very appreciative of their support throughout our 3 year tenancy. Kerrie, Barry, and more recently Chloe, were understanding, knowledgeable, and empathetic to any issues …
Tamara · 16 September 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Hi Tamara, what kind words, thank you very much! We'll make sure your comments are passed onto the team.
★★★★★ 5/5
Googleam currently a tenant with Archer Bassett. The team has always been professional and quick to contact me regarding rent and tenancy matters. Communication is clear, and I appreciate that they keep the landlord updated. …
Paramjit · 16 September 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Hello Paramjit, thanks for leaving us a review; we always like to look after tenants and landlords alike!
★★★★★ 5/5
GoogleAlways pleasant and helpful
Ibrar · 9 September 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Thanks for taking the time to leave us a rating!
★★★★★ 5/5
GoogleGreat team at Archer Bassett - have been managing two B2L homes in Acocks Green for the last 15 years
Raj · 9 September 2025 · Archer Bassett Birmingham
Agent replied · 25 January 2026
Hi Raj, thanks very much! We love hearing that our landlords appreciate our hard working team!
★★★★★ 5/5
GoogleRating only, no written review.
Joanne · 9 September 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Hello Joanne, thanks for taking the time to leave us a rating, we always make sure the team are aware their hard work is appreciated!
★★★★★ 5/5
GoogleTeam was very supportive and helpful. My new property was let out within a few weeks. Overall service was amazing.
A · 9 September 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Thanks very much for your kind review; our team work hard to find the right tenant quickly to minimise any void periods.
★★★★★ 5/5
GoogleSold out through Archer Bassett . A smooth quick painless process taking less than 6 weeks. Thank you Stephanie Lyon’s for your complete professionalism, attention to detail and friendly banter.Would highly recommend Archer Bassett for Sales or Rental.
Steve · 3 September 2025 · Archer Bassett Coventry
Agent replied · 13 November 2025
Thank you so much Steve for your kind words, it was a pleasure to work with you and I did enjoy our chats! Wishing you and Annette all the best! - Steph.
★★★★★ 5/5
GoogleNeeded a place for me and the mrs, was really limited on time literally had 2 weeks to leave old place.. did not know what to do where to go.. was told about archer bassets through a friend, gave them a call, spoke to a lovely lady (Chloe) …
Naheem · 16 August 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Glad to have been of service! Thanks for leaving us a review, we'll pass your thanks on to Chloe!
★★★★★ 5/5
GoogleRating only, no written review.
Alyce · 13 August 2025 · Archer Bassett Coventry
Agent replied · 13 November 2025
Thank you for the 5 stars Alyce! It was a pleasure to be able to help! - Steph
★★★★★ 5/5
GoogleWe changed to Archer Bassett as our previous letting agent wasn't finding us good tenants. We now wouldn't consider using anyone else. They are very good at finding the right tenants for us and liasing so that we can meet prospective tenants before choosing who we'd like to rent to.
Lois · 12 July 2025 · Archer Bassett Coventry
★★★★★ 5/5
GoogleOutstanding service from start to finish.
Archer Bassett were incredibly professional throughout the entire process. They kept me fully updated at every stage of my property sale, which gave me real peace of mind. A special thank you to Stephanie and the team for their dedication, clear communication, and support, they truly went above and beyond. Highly recommended.
Carl · 12 July 2025 · Archer Bassett Coventry
Agent replied · 13 November 2025
Thank you Carl, much appreciated! Glad we could be of service and hope all goes well for you. - Steph
★★★★★ 1/5
GoogleTold wrong information regarding viewing, and staff were rude and unapologetic on the phone despite having clearly made a very inconveniencing mistake. No replies to e-mails after viewing despite initial impressions being good. I imagine they went with another tenant, but regardless, that’s incredibly unprofessional.
Notice that all positive responses are from landlords. If you can avoid this lot as a tenant, I would highly recommend it.
Jack · 12 July 2025 · Archer Bassett Coventry
★★★★★ 5/5
GoogleExcellent service from Archer Bassett throughout the process. Efficient and helpful, keeping me fully informed at all times. I would highly recommend them, especially Stephanie at the Coventry office. Thank you.
Christine · 30 June 2025 · Archer Bassett Coventry
Agent replied · 13 November 2025
Thank you so much Christine, I really enjoyed working with you and am so happy it all went through smoothly. All the best! - Steph
★★★★★ 5/5
GoogleArcher Bassett have been excellent, especially Barry Whitehouse at the Birmingham office. Efficient and helpful throughout the process. Explained everything fully and kept me informed at all times. I would highly recommend as a rental company or estate agent. Thank you.
Christine · 29 June 2025 · Archer Bassett Birmingham
Agent replied · 16 April 2026
Thank you for your business over the years and all the best for your future.
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