Newest first, from every platform, with the office each review is about. First names only.
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5/5
TrustpilotTop quality homes and customer care
We recently purchased a new Betws model home from Anwyl Homes. The customer service we have received for their sales team has been absolutely phenomenal from day 1. From showing patience with issues we had in our chain to their sales manager Tom helping us lift and move furniture from our old house to our new one, I could not recommend them enough. The build quality of the house is stunning and the attention to detail is obvious. The post purchase care you receive from them is like nothing Iβd ever heard of for new build estates. I could not recommend enough buying your new home from Anwyl. Top quality customer care and life long homes! Thank you Anwyl.
Josh Β· 24 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Josh, thank you for taking the time to leave this review about your home at our Croes Atti development. We wish you many more years of happiness in your New Anwyl Home.
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5/5
TrustpilotPaul a service technician came outβ¦
Paul a service technician came out today so sort an on going issue (two years!) with insulation above the garage.After poor service from anwyl themselves Paul was a refreshing change! He was fantastic! Professional, helpful, conscientious and did an excellent job. I really can't praise him enough.
MISS Β· 23 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi, thank you for your review about one of our Customer Service Technicians, Paul, we immediately passed your comments on to him and he really appreciated it, thank you.
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5/5
TrustpilotHappy and satisfied
Glad to have major snags done after the 4 week call. Thanks Mr. Joe Turano (site manager), who helped follow-up and resolved my house issues properly.
Tse Β· 23 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi, thank you for this review about our Fairways development.
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5/5
TrustpilotImpressive work completed.
Two technicians attended today and replaced our faulty front door lock. We found them to be friendly, courteous and very professional. They quickly diagnosed the problem and the job was completed within 10 mins. Impressive work.
Bill Β· 21 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Thank you!
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5/5
TrustpilotPaul Higham was a lovely gentleman andβ¦
Paul Higham was a lovely gentleman and extremely tidy.
Adam Β· 21 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Thanks Adam!
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5/5
TrustpilotA proper painter.
Chris the decorator arrived to day,on the dot, to rectify some small snags on the kitchen ceiling and stair wall. A thoroughly professional job was done in an orderly and respectful manner. Sheets were put down to prevent any possible paint splashes. Cleaned up after him so no mess. I now have a gleaming kitchen ceiling and stair wall. Thank you Chris. π
David Β· 20 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi David, thank you for this review about Chris, it is appreciated!
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5/5
TrustpilotBeautiful house in Stonebridge Fold, Longridge
Moved into a new house - a Henley- in Stonebridge Fold, Longridge just over 4 months ago. Everything is just perfect. A big shout out to Richard & Debbie at Stonebridge Fold, as well as Michelle at Anwyl Customer Service, Joe & Owen on site and the whole Anwyl team π π π
John Β· 20 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi John, thank you for taking the time to leave this review about our entire team! Wishing you many more years of happiness in your new Anwyl Home.
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5/5
TrustpilotGreat job
On time, great job , respectful of our house. Completed work so he didn't have to return on another day.
Mrs Β· 17 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Thank you Sonya!
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5/5
TrustpilotGreat experience with Anwyl Homes The Fairways
Our experience purchasing a new home on The Fairways estate in Handforth with Anywl Homes has been excellent. The sales team (Helen, Sarah, Lauren) did a great job walking us through the whole buying process, clearly explaining all the options and diagrams and patiently helped with all our questions. The finished build was precisely as we specified it, everything in place and completed to an extremely high quality. We commissioned a professional snagging report and it showed up very few issues indeed, which we went through with Gaz and Joe. After that Joe provided a superb service helping resolve the main issues of concern and going out of his way to work around our availability. With everything now completed and having been in the home for around 3 months, we couldn't be happier with our choice and the service from Anwyl Homes. Thank you all!
Simon Β· 10 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Simon, thankyou for this great review about our sales and site team at our Fairways development. We immediately passed your feedback on to the team and know how much they appreciate it. Thank you.
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5/5
TrustpilotI recently moved into my new home at Victoria Mills
I recently moved into my new home at Victoria Mills and have been very happy with the process from the beginning to snagging issues which were resolved quickly. A special thank you to Gyllian, Lauren, Issac, Andy, Mark and Tom, you have all been professional, courteous, helpful and friendly. Thank you.
Marilyn Β· 9 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Marilyn, thank you for taking the time to leave this review, the team at our Victoria Mills development were made up. Thanks again.
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5/5
TrustpilotExceptional Anwyl Experienceβ¦..
I honestly couldnβt have had a better experience of moving into my new home than with Anwyl Homes.Every step has been seamless, even the snagging list was executed to a high standard.Issac, the Site Manager, is an absolute gem, nothing is too much trouble and he has been extremely helpful.All in all an exceptional experience.
Gail Β· 9 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Gail, thank you for your review about our Victoria Mills development. It's great to read such comments and is so rewarding for our team who work so hard to provide a good quality home. Thank you.
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5/5
TrustpilotLee Ash
Lee Ash, the three pβs, prompt, pleasant and professional. Another first class job completed with the minimum of fuss.
David Β· 8 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Thanks David!
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5/5
TrustpilotTechnician visit
We had Lee Reynolds come to fix our front door and he was super friendly and helpful all sorted now! He was on time and even helped us with a few questions. I have to say the technicians that come out are always so friendly. We had another come out weeks before to fix our loft and I didn't catch his name he was also so friendly and helpful.
Ary Β· 7 November 2023 Β· Anwyl Homes Ellesmere Port
Agent replied Β· 22 October 2024
Hi, thank you for taking the time to leave this review about Lee, one of our Customer Service Technicians. It was great to read that you have found all our team to be friendly and helpful, thank you.
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5/5
TrustpilotTechnician visit
We had Lee Reynolds come to fix our front door and he was super friendly and helpful all sorted now! He was on time and even helped us with a few questions. I have to say the technicians that come out are always so friendly. We had another come out weeks before to fix our loft and I didn't catch his name he was also so friendly and helpful.
Ally Β· 7 November 2023 Β· Anwyl Homes Oakenholt
Agent replied Β· 23 August 2024
Hi, thank you for taking the time to leave this review about Lee, one of our Customer Service Technicians. It was great to read that you have found all our team to be friendly and helpful, thank you.
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5/5
TrustpilotTechnician visit
We had Lee Reynolds come to fix our front door and he was super friendly and helpful all sorted now! He was on time and even helped us with a few questions. I have to say the technicians that come out are always so friendly. We had another come out weeks before to fix our loft and I didn't catch his name he was also so friendly and helpful.
MA Β· 7 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi, thank you for taking the time to leave this review about Lee, one of our Customer Service Technicians. It was great to read that you have found all our team to be friendly and helpful, thank you.
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5/5
TrustpilotPaul Highman - highly recommended
Paul Highman visited our Anwyl property to repair a list of issues raised on our snag list. Paul was highly professional, worked very well, was nice and tidy and very pleasant to have around. All jobs were executed to a high standard and we would be very happy to have Paul return to complete any jobs we may need doing in the future.
Sarah Β· 7 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Sarah, thanks for this review about one of our Customer Service Team, Paul. We immediately passed your comments on to him and it made his day! Thanks again.
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5/5
TrustpilotFantastic service
They go above and beyond to meet your requirements. The service we have received has been fantastic! From the sales team to the various trades men who work tirelessly to create beautiful homes. Thank you Isaac for the outstanding service!
Corinne Β· 7 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Corinne, thank you for this lovely feedback about our Victoria Mills development. It is much appreciated.
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5/5
TrustpilotHappy Crossfields residents
I can't recommend this company enough. We bought our house late in the build stage so there wasn't alot of time to get organised, but the team at Anwyl ensured the process ran very smoothly. Debbie (sales) was very helpful, kept in contact with us throughout and even went as far as rummaging through old boxes for us to help identify a wallpaper! Ian and Pete on site are always on hand and often check in to make sure everything is working well. Any problems that did arise, mostly minor, we're rectified as soon as practically possible. Altogether we are very happy with our new home.
Marisa Β· 7 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Marisa, thank you so much for this review, the team at Cross Fields were very happy to see your feedback. We wish you many years of happiness in your New Anwyl Home.
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5/5
TrustpilotGreat professional!
Josh did a great job painting our back door. Recommended!
Dikshant Β· 7 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Thank you!
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5/5
TrustpilotCross Fields, Catterall
Everyone we have had contact with at Cross Fields, from Debbie in the Sales Office from our first enquiry to Ian the Site Manager and Peter the Assistant Site Manager, from the moment we moved in, have been very approachable and always helpful with any queries/problems that we have had. This is our 6th new build property and the Anwyl team probably have been the most 'switched on' and efficient in resolving our very minor snag list. Steve and Anne.
Stephen Β· 6 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Stephen, thank you for your review about our Cross Fields development. We immediately passed your feedback to the team and know how much they appreciated it. Thank you.
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5/5
TrustpilotAmazing Anwyl Experience
Overall we had a really good experience with Anwyl and we love our new home. We paid the reservation fee in June and moved in on the exact date they originally told us we would in September, there was no delays and everything was seamless.We dealt with Emily and Ken in the Maes Y Rhedyn office who were amazing throughout. They were so easy to contact, were super helpful with any queries and always very friendly - we couldnβt have asked for any better from them.We only had minor snags when we moved in which were either resolved really efficiently or really clear when/how they would be resolved.The Maes Y Rhedyn staff, particularly Emily and Ken, have made the experience of buying our first home so enjoyable and special, we canβt thank them enough.
Josh Β· 5 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Josh, thank you for your review about your experience at our Maes Y Rhedyn development. All our teams do their best to make moving home as easy as possible so it looks like we got it right for you! Thank you.
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5/5
TrustpilotWe love our new home
I had the pleasure of purchasing a new build Anwyl home and couldn't be happier with both the home and the exceptional customer service I received throughout the entire process. From the moment I walked into the sales office, I was met with a warm and friendly team. The quality of my new home is outstanding. It's clear that Anwyl Homes takes great pride in attention to detail. I have been thoroughly impressed with the materials and finishes used. Our new home is a beautiful and functional space.What truly sets Anwyl Homes apart is their commitment to customer service. Gyllian, Lauren, Tom and Isaac were there to answer my questions, provide updates, and address any concerns. They made the entire home-buying process smooth and stress-free. Their team went above and beyond to ensure that I was completely satisfied with my new home. In conclusion, I would wholeheartedly recommend Anwyl Homes to anyone in search of a new build home. The quality of their homes and the exceptional customer service they provide have made this a fantastic home-buying experience. I'm incredibly happy with my new Anwyl home and grateful for the outstanding service I received.
Suzanne Β· 3 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Suzanne, thank you for your review about our Victoria Mills development. We aim to provide a high quality home but also support our homeowners with great service along the way. It's really rewarding for our team to hear they are getting it right. Thank you.
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5/5
TrustpilotCrossfields, Catterall
Absolutely love my new home. Debbie is the sales office is friendly, welcoming and willing to answer any questions, and boy did she get pestered by myself. She was always happy to help and try accommodate in anyway possible. On moving in, the house had very little that needed doing to it which shows how hard the site team work. Once in, Ian and Pete were very attentive and any issues that arose they were sorted with no hesitation. They checked in regularly to make sure that everything was still ok and if there was anything else they could help with. Overall, in what is a very stressful time, the team on this site have been amazing and continue to be after being in my home two months. Would definitely recommend them.
Cindy Β· 2 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi Cindy, thank you for your review of our Cross Fields development. All our teams work hard to make moving home as easy as possible, so it's great to receive this feedback. We wish you many years of happiness in your New Anwyl Home.
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5/5
TrustpilotBathroom Pipe Boxing
Paul, Customer Service Technician, has just replaced some pipe boxing in the Bathroom and Ensuite.His workmanship and attitude were of the highest standard and he was totally professional at every level. A very big thank-you, Paul!
AB Β· 2 November 2023 Β· Anwyl Homes Chester
Agent replied Β· 10 June 2024
Hi, thank you for your review about Paul, one of our Customer Service Technicians, we have passed your feedback onto him.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.