Trusted Agent profile

Anwyl Homes estate agents in Chester, Crewe, Deeside and 2 more

4.6

★★★★★ Excellent

1,194 reviews across 5 offices and 2 platforms

Anwyl Homes has five offices, in Chester, Crewe, Deeside, Oakenholt and Ellesmere Port. Together they have 1,194 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

3.7 / 5

40

Reviews on Google

All 5 offices

Trustpilot logo

1,154

Reviews on Trustpilot

Business-wide

Our offices

Anwyl Homes's five offices, most reviewed first. Each has its own page.

Latest reviews from every Anwyl Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Crossfields in Catteral

Hi all, we moved onto the crossfield site in Catteral in June. This is our forever home after 14 moves, some of which have been brand new houses. This is by far and away the best built with the least snags. What problems we have had have been attended to promptly and in the case of the rear garden, above and beyond.Thanks to Ian, site manager for ensuring all works are completed satisfactorily and for ensuring standards are high and maintained

Martin · 13 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Martin, thank you for your review about our Cross Fields development. We wish you many years of happiness in your new Anwyl forever Home.

5/5

Trustpilot

Victoria Mills, Anwyl Homes

I moved home at the end of May in to a new Anwyl property. From the start of the buying process through completion and final snagging I have had superb service. Gyllian in the sales team held my hand throughout the purchase of my property and beyond and she was amazing. Isaac and Andy have ensured since I moved in that any issues (hardly any) were resolved in a timely and efficient manner and went above and beyond with the service they provided. I cannot recommend the team on site at Victoria Mills highly enough. 5 stars plus!

Susie · 12 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Susie, thank you for taking the time to leave this review about our Victoria Mills development, we passed your feedback to the team there and they were made up! Thank you.

5/5

Trustpilot

Give Chris a raise

Just here to praise the work of Chris A. The loveliest customer service technician that has to come in a fix the mess handed over to you. His work is top notch, the best out of quite a few trades we've had in to fix snags. He's been to our home a number of times and we are always happy with the finished results. An asset to Anwyl.

G · 11 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi, we were really sorry to read that you thought your home was a mess when you purchased, this is not ok. However, it was good to read how well Chris has sorted some of these issues for you. Thank you for this feedback.

5/5

Trustpilot

All I can say is well done Amwyl Homes

All I can say is well done Amwyl Homes. I’ve just moved into my for ever home on the Queens meadow site, all the lads are amazing and will do anything to help, Neil & Sam go above and beyond making me feel safe and secure, The site is well maintained spotless keep up the good work you are an amazing team

Lesleyanne · 11 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Lesley Anne, thank you for your review, it's lovely to read how happy you are in your new Anwyl Home.

5/5

Trustpilot

Victoria Mills

We moved in last September on the Victoria Mills development, Gyllian in sales has been extremely helpful with guidance on the purchase, always friendly and happy to help. The site team have been very helpful - Andy and Isaac have been to check for any issues and given advice on various things on the property, where they have sorted some small issues out promptly and never needed any chasing. We are very happy at Victoria Mills and would definitely recommend Anwyl homes.

Tyrone · 11 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Tyrone, thank you for taking the time to leave this review about our Victoria Mills development, it was great to hear how helpful our team have been, thank you.

5/5

Trustpilot

Paul Higham - repair to front door

Paul Higham came to repair the front door on our newbuild property. Paul was very nice and explained what the problem was and what he could do to repair it. He replaced the front door and also arranged for the painters to come and re paint the new door.

Stacey · 10 July 2024 · Anwyl Homes Deeside

Agent replied · 10 June 2024

Thanks Stacey, Richard and Josh really appreciated your review!

5/5

Trustpilot

Queens meadow Shavington

Queens meadow ShavingtonNeil&sam have been very polite and helpful around the site since I moved in. Nothing is too much for them, very appreciative of the support and advice they have given.

Chelsea · 10 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Chelsea, thank you for leaving this review about our Queens Meadow development, all our team work really hard to provide a high quality home along with great service so it's nice to hear when they're getting it right.

5/5

Trustpilot

Queens meadow, shavington

Can not thank Neil the site manager and Sam at the queen's meadow site in shavington enough! They are very friendly and will do anything to help you. Thanks alot guys.

Mr · 10 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

HI James, thank you for your review about your experience at our Queens Meadow development, it is appreciated.

5/5

Trustpilot

Crossfields Development

We moved into a property on Crossfields development in Catterall recently. After living in several new build properties we have to say that the quality of the Anwyl Homes at Crossfields is exceptional.We have had some minor snagging issues which is to be expected, but nothing too serious. The site manager Ian is a pleasure to deal with and always takes the time to say hello if you see him around site.He got some of the snagging issues sorted very quickly for us which we are appreciative of. Overall we couldn't be happier with our purchase and our decision to buy with Anwyl Homes. Funnily enough, soon after writing my review Anwyl have basically not turned up to fix any other faults or existing faults. Currently left with two ceilings filled with decorators caulk instead of being fixed properly, two paving slabs loose at the front door, a constant tapping noise when the heating comes on, a leak in the shower which was visited and left unrepaired which has now been over a week. To top it off we now have a new house being built behind us, not a problem apart from the constant shouting and swearing from the builders. (The faults I expect to be repaired quickly as they are cheap to fix small issues that should be sorted, I shouldn't have to consider doing it myself or pay someone else) Not great when I have a 7yr old and a 1yr old... Some of my outstanding snagging issues now resolved and after a further discussion with the site manager (Ian) some final issues are now getting booked in to be resolved as well. I can't fault the site manager as he has done extra things to help us settle into the property but the issues with customer care not booking in jobs efficiently was/is a problem. Hopefully this can be improved in future. Review put back to 5 stars as it looks like I am going to get everything sorted.

Brad · 10 July 2024 · Anwyl Homes Chester

Agent replied · 10 June 2024

Hi Brad, we were so pleased to read how happy you are with your Anwyl Home at our Crossfields development. It was great to read how well you have been looked after by the site team too, thank you.

5/5

Trustpilot

Happy customer!

Josh attended for a kitchen repair that had been outstanding for some time. He was really friendly, professional and the repair was completed quickly and to a really high standard. Really happy thanks very much!

Jess · 10 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Jess, thank you for your review about Josh, we immediately passed it on to him and he was made up!

5/5

Trustpilot

Paul Higham and Josh Hough who came to…

Paul Higham and Josh Hough who came to my house to do the repairs were perfect. They did everything with great care.

PAWEL · 8 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Thanks Pawel

5/5

Trustpilot

Richard has so far been the only…

Richard has so far been the only positive from Anwyl. He was friendly and went above and beyond what Anwyl asked him to do and we really appreciate him! This score would be much lower if it was just for Anwyl as a company but Richard has been extremely positive and professional!

Laura · 8 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Laura, thank you for this review about Richard, one of our Customer Service Technicians. We were sorry to read that you feel differently about Anwyl Homes, please do get in touch with Customer Services if there is anything we can do to help.

5/5

Trustpilot

Josh was really helpful

Josh was really helpful, efficient and easy to chat to. Felt comfortable with him in my home. Thanks

Deb · 8 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Thanks Deb

5/5

Trustpilot

Queens Meadows

Queens Meadows - Shavington Crewe.Can't be thankful enough the house is stunning Neil & Sam have been very helpful and can't thank them and all the lads on the site for their help in getting set up in my new home! ⭐⭐⭐⭐⭐

Jason · 8 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Jason, thank you for this review about our Queens Meadow development, we wish you many years of happiness in your new Anwyl Home.

5/5

Trustpilot

Just recently moved in to my forever…

Just recently moved in to my forever home on the Queens meadow site in Shavington CW25LS I thought unwound share my experience, The flat is just perfect so well built and perfect in every way, The workmen are always so polite and respectful, my property is directly in Front of the compound, where they meet in the morning they are respectful and never loud, and I have to say I have never heard foul language, site manager Neil and assistant site manager Sam haven both gone above and beyond to help me and the smooth transition on my move, the site is well maintained and is immaculate, well done to all the lads who work on this site what a great team,

Lesleyanne · 4 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Lesley Anne, thank you for this review about our Queens Meadow development, this is one of our new developments so it's great to read how happy you are as one of our first residents.

1/5

Trustpilot

Rushed

Rushed, and couldn’t even register us to Royal Mail postcode finder! Cause me all sorts of mither, delivery drivers refusing to drop parcels off. The property is clearly rushed and the amount it snags we had was unreal.

Jordan · 3 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Jordan, we were sorry to read your review, thank you for providing some additional information. Despite reviewing all this extra information we cannot identify you as a purchaser of one of our properties?

5/5

Trustpilot

Snag diagnosed and fixed within mintes

Paul HIgham visited us today and we found him to be an excellent ambassador for Anwyl Homes. He is very personable and easy to deal with. He quickly identified the problem with our door and fixed it within minutes before moving on to the next snag. He explained everything as he went along and gave us good advice about door maintenance for the future.

Bill · 1 July 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Bill & Elaine, thank you for taking the time to leave this review about Paul, glad he was able to sort your door so quickly!

5/5

Trustpilot

Parrs Meadow Development

Debbie and Imogen, wow!! Thank you so much for everything. From speedy responses even out of hours to being helpful to find creative solutions and suggestions. It is not everyday you find people who show they care so much that there is no need to say a word. The houses are amazing and are a reflection of the amazing people who work here!

Itai · 30 June 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Thank you!

5/5

Trustpilot

Repair Work

Peter Giddins recently attended our house to do repair work in our bathroom. Peter was friendly, professional and done a fantastic job.

Michael · 28 June 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Thanks Michael!

5/5

Trustpilot

Technician knew his stuff

Technician knew his stuff. Was thorough and mindful of our needs. He was professional and friendly. We had confidence in him, unlike other Anwyl employees.

Gareth · 27 June 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Thanks Gareth, if there is anything else we can help with, don't hesitate to get in touch with Customer Services who will be happy to help.

5/5

Trustpilot

Paul

Paul, customer service tecnician came to fix our undercounter fridge. Its been a problem since we moved in 6 months ago and this been the 4th call out I wasnt holding out hope. He explained everything as he went along and actually for the first time seems to have solved the issue! He was very nice, courteous and respected our house! Thank you Paul.

Laura · 27 June 2024 · Anwyl Homes Oakenholt

Agent replied · 10 June 2024

Hi Laura, thank you for leaving this great review about our Maes Y Rhedyn development and your beautiful home, particularly Emily and Tomos. We have immediately passed your comments on to them and know how much they appreciate it. Thank you.

5/5

Trustpilot

Our first home

We first started our journey of buying our first home with carol, she gave us all the information we needed to make the decision. During our process carol went part-time so Angela took over, the change over between them was faultless, they were both so helpful and supportive as young first time buyers. both ladies and jack have been amazing with the whole process

Reece · 27 June 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Hi Reece, thank you for your review about both Carol and Angela, our Homes Advisers at our Summers Bridge development. All of our team understand that purchasing a new home is a very big decision and we're really glad to hear how helpful they have been.

5/5

Trustpilot

Thank you John!!

John the assistant manager at Alexandra Gardens has been brilliant with any minor issues we have had since moving into our new home. He is very approachable and helps out where he can. You’re a credit to Anwyl John!

Aiden · 25 June 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Thanks Aiden!

5/5

Trustpilot

Lee changed the door and locks He was…

Lee changed the door and locks He was very helpful, friendly and professional, recommend him as a go to for doors and locks

M · 25 June 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Thank you

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Questions about Anwyl Homes

Which Anwyl Homes office has the most reviews?

Chester has the most, with 1,080 reviews rated 4.6 out of 5, followed by Crewe with 1,080.

Where are the Anwyl Homes offices?

The five Anwyl Homes offices, by town:

  • Chester: Clifton Drive, Chester, CH1 4LG
  • Crewe: Newcastle Road, Shavington, Crewe, CW2 5EB
  • Deeside: Welsh Road, Deeside, CH5 2RD
  • Ellesmere Port: Rossbank Road, Ellesmere Port, CH65 3AN
  • Oakenholt: A548 Chester Road, Oakenholt, CH6 5WN

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