5/5
TrustpilotGreat service
Peter Giddins came to paint and patch up a leak we had. Did a fantastic job, very professional and left it looking brand new.
Agent replied · 23 October 2024
Thanks Ashley!
Trusted Agent profile
Anwyl Homes estate agents in Chester, Crewe, Oakenholt and 2 more
★★★★★
1,194 reviews across 5 offices and 2 platforms
Anwyl Homes has five offices, in Chester, Crewe, Oakenholt, Deeside and Ellesmere Port. Together they have 1,194 reviews on two platforms, rated 4.6 out of 5 overall.
Our offices
Anwyl Homes's five offices, most reviewed first. Each has its own page.
- Anwyl Homes ChesterClifton Drive, CH1 4LG1,080 reviews · 11 on Google (4.4)65 in the last 90 days
- Anwyl Homes CreweNewcastle Road, Shavington, CW2 5EB1,080 reviews · 6 on Google (4.0)65 in the last 90 days
- Anwyl Homes OakenholtA548 Chester Road, CH6 5WN1,074 reviews · 8 on Google (1.5)66 in the last 90 days
- Anwyl Homes DeesideWelsh Road, CH5 2RD1,073 reviews · 9 on Google (4.3)67 in the last 90 days
- Anwyl Homes Ellesmere PortRossbank Road, CH65 3AN1,016 reviews · 6 on Google (4.0)65 in the last 90 days
Latest reviews from every Anwyl Homes office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGreat Job!
Pete was a really polite and respectable bloke who came and attended to some outstanding jobs at the property yesterday. He was punctual and informative about what he was there to do. He shown me his workings before he left to which I was very happy with!Very happy to have had Pete help out!Thanks Pete 😃
Agent replied · 23 October 2024
Hi James, thank you for your comments about Pete and the quality of his work.
5/5
GoogleRating only, no written review.
5/5
TrustpilotCrossfields Thanks to Ian and his team who went…
Thanks to Ian and his team who went above and beyond service expectations. Everyone that I dealt with was helpful, kind and courteous. Thanks to everyone who helped me settle into my new home.
Agent replied · 23 October 2024
Thank you for taking the time to leave this review, it's appreciated.
5/5
TrustpilotJosh re sealed the shower great job…
Josh re sealed the shower great job very professional.
Agent replied · 23 October 2024
Thanks Steven
5/5
TrustpilotQuality Home, Attentive and Responsive Site Team
I looked at a number of new build housing estates in the area and this one stood out to me straight away with it's superior quality showhomes and very helpful and insightful salesperson (Kerry). She was very patient and happy to answer the large number of questions I had.I was kept up to date regularly with the progress of the build and the completion date was in line with initial estimates.Upon moving in, I was blown away by the quality of craftsmenship and level of finish in my new home. A big thanks to Ian Palmer and the team. It surpassed all of my expectations and every member of the site team that I have had the pleasure of meeting clearly takes pride in their work and this is definitely reflected in the finished product!I organised for an independant snagging surveyor to assess the property when I moved in and he commented that "the property is finished to a high standard with only minor items noted". I took the site team through the report and they were very receptive and diligent to go through every item with me and sorted everything within the next couple of weeks whilst working around my busy schedule.Overall I'm extremely happy with the level of service I have recieved and especially the quality of the home and the attentiveness of the site team to rectify any issues quickly.
Agent replied · 23 October 2024
Hi Peter, thank you for taking the time to leave this review about your experience at our Oaks @Rossbank development. All our team work hard to provide our customers with a quality home so it's great to hear when their hard work has paid off, thank you.
5/5
TrustpilotChris was brilliant !
Chris was brilliant !! He was professional and courteous. He kept me up to date throughout the job and always made sure I understood what was going on.
Agent replied · 23 October 2024
Thanks Sarah!
5/5
TrustpilotMr & Mrs Cohoon @ Plot 60 Crossfields…
Mr & Mrs Cohoon @ Plot 60 Crossfields Development - we were really happy with our house when we moved in so I did a 5 star review. We have been in our new home now for 5 weeks and have had excellent customer service from Ian the Site Manager so I wanted to complete another review - From moving in Ian and his team have been great, from helping out with removing unwanted soil from our garden to keeping our dog Daisy calm when we had 3 (only 3) remedial works completed, Ian and his site team are a credit to Anwyl Homes.
Agent replied · 23 October 2024
Hi Mr & Mrs Cohoon, thank you for taking the time to do another review! Its wonderful to hear how well our site team have been looking after you, thanks again!
5/5
TrustpilotPaul has done wonderful repair work…
Paul has done wonderful repair work today.
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotAnwyl homes sales team were amazing…
Anwyl homes sales team were amazing from the beginning. Clear communication & very helpful. We worked mostly with Jason - he was wonderful
Agent replied · 23 October 2024
Hi, thank you for this great feedback, specifically about Jason, we have passed your comments to him, thanks again.
5/5
TrustpilotNew Back Door - Handforth
Had Richard and Lee round to put a new back door in today. Went above and beyond to plaster the surrounding area so it looked better than new. Thanks for your help!
Agent replied · 10 June 2024
Hi, thank you for taking the time to leave this review about your experience at our Victoria Mills development. All our team work hard to make it as easy as possible to settle in to your new home so it's very rewarding when their hard work gets noticed, thank you.
5/5
TrustpilotCrossfields development.
We have had an amazing experience moving into our Anwyl home on the Crossfields development. As first time buyers the process was daunting but Debbie made the process smooth and was excellent at communicating with us. Since moving in, Ian and his team have done everything they can to help us! Where we have had a few minor snags, Ian has always made sure that if a job was being done that it was done correctly, otherwise it wasn’t finished. He is a great asset to the company.Our only complaint would be that a month or so before completion the person in the sales office changed. The new person did not know answers to many of our questions, often important ones, which we had about the house. This was disappointing as it was often minor information.Overall, our experience with Anwyl homes has been very pleasant. We love our new home and we are so glad we chose an Anwyl home as our first family home.
Agent replied · 23 October 2024
Hi Caitlin, thank you for taking the time to leave this review about your experience at our Cross Fields development. We do try to keep our Sales Advisers at the same development for consistency but sometimes they do have to move location, we will take your feedback on board about this point. We wish you many years of happiness in your New Anwyl Home.
5/5
TrustpilotChris Appleton
Chris was polite and friendly! Job done very well.
Agent replied · 23 October 2024
Thanks Brooke
5/5
TrustpilotGreat service. Mr. High am is a top professional
Great service
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotWas quick
Richard Nelson was quick, friendly and explained the issue in a concise manner
Agent replied · 23 October 2024
Thanks Theo
5/5
TrustpilotAnother great Anwyl experience thanks to Richard Nelson
Richard Nelson called to help with a bedroom door that was dragging on the carpet. I knew he would be great due to previous experience. He was very helpful and friendly, taking care to help wherever possible. He is an absolute credit to the company who always go the extra mile to do his work to the highest standard and I couldn't be happier with his service.
Agent replied · 23 October 2024
Hi Nina, thank you for leaving this review about your experience with Richard, one of our Customer Service team, we'll be sure to pass your comments on to him. Thank you.
5/5
TrustpilotCrossfields Development! Just perfect.
Couldn’t have been a better experience. 1st time buyer. We had been looking for a few years at different developments for the area we wanted and i can say with all honesty, you can tell when Anwyl are the developers. Just from images, you know who’s it is. Always finished with quality, modern finishes and the customer service is outstanding. Anwyl really know what a family needs in terms of layout of a house. It just flows extremely well. There were a few little issues with en-suite and the only reason i am mentioning it is to highlight the professionalism, skill and total care and pride the tradespeople take in their work. Everything was smooth, efficient and CLEAN!!! The site manager made us feel comfortable and looked after. Kept us updated at all times and made sure we were happy. Took the time to get to know our rescue dog and remembered our names. All this is important, especially when you’re buying your first home. The development is situated in a beautiful Catterall. It’s near the A6 but you couldn’t tell. Barely hear the road. I think my favourite bit of the house is the kitchen and the window designs. We never expected our entire experience of buying a home to be so perfect. Anwyl didn’t just build our first home they built our forever home.
Agent replied · 23 October 2024
Hi Helen, thank you for taking the time to leave this review about your experience purchasing your forever home from Anwyl Homes @ Cross Fields, Catterall. Your feedback is much appreciated, thank you.
5/5
TrustpilotPete visited on 31July
Pete visited on 31July @ FairwaysAbsolute Gem His tech skills were above and beyond.Great mannerism & demeanour.Really professional person.Quality of build works, he carried out were top notch. Excellent craftsmanship works done by Competent Pete.. Loads of thanks
Agent replied · 26 October 2024
Hi Zahra, thank you for your kind words about Pete, one of our Customer Service Technicians, it's great to read how much his skills were appreciated, thank you.
5/5
TrustpilotPeter came as a cancellation last…
Peter came as a cancellation last minute. Clean, tidy and updated me on outstanding jobs. Great service
Agent replied · 26 October 2024
Thanks Charlie!
5/5
TrustpilotExceptional Customer Service
We recently had the pleasure of moving into a new house in Cross Field, Catterall, that exceeded all our expectations.What truly stood out during this entire process was the exceptional customer service provided by Debbie since the first day we came to the show house, following by Jill at the end of the purchase. then Ian, Joe and all the team on site. Their professionalism and dedication were evident from our first interaction. Ian, the site manager took the time to address all our questions with patience, making the home-buying experience feel personalised rather than transactional. It’s rare to find a site team that is as caring and attentive, and they made it clear that our satisfaction was their top priority. We appreciated the follow-up after the purchase. The team ensured that any minor adjustments or questions we had were handled without delay. This commitment to customer service reinforced our belief that we made the right choice to buy a house from Anwyl.Thank you so much for our beautiful home Jon & Maria
Agent replied · 23 October 2024
Hi Jon & Maria, thank you for taking the time to leave this review about your experience at our Cross Fields development. We wish you many more years of happiness in your New Anwyl Home!
5/5
TrustpilotPaul was very polite and tidy
Paul was very polite and tidy. Kept me updated with his progress. Very professional
Agent replied · 23 October 2024
Thanks Charlie.
5/5
TrustpilotStress Free Process
We have been in our house on the Stonebridge Fold estate in Longridge for 6 weeks and already know that this was the right decision to relocate.The whole process from enquiry to the 4-week sign-off has been pleasurable. The team Debbie, Mike and Anthony were 1st class throughout. They have kept us informed at every stage and helped when needed to fix the small snags that have cropped up.We were also impressed with how polite and considerate the contractors are when on site.Thank you for making this happen.
Agent replied · 23 October 2024
Hi Celia, thank you for taking the time to leave this review about your experience at our Stonebridge Fold development. All our team, along with our contractors, work hard to provide a great home with a high standard of service so it's very rewarding to read when this has been achieved, thank you.
5/5
TrustpilotThank you Josh Hough for fixing our…
Thank you Josh Hough for fixing our garden gate it’s so much better now!
Agent replied · 23 October 2024
Thanks Laura!
5/5
TrustpilotThank you Richard
Richard arrived right on time and quickly got straight to work on the front door. He talked me through what he was planning to do and checked that I was happy with this. The finished job was fantastic and I am so pleased with how the internal side of the door looks. Thank you Richard Nelson. - Sophie
Agent replied · 10 June 2024
Thanks Sophie!
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Questions about Anwyl Homes
Which Anwyl Homes office has the most reviews?
Chester has the most, with 1,080 reviews rated 4.6 out of 5, followed by Crewe with 1,080.
Where are the Anwyl Homes offices?
The five Anwyl Homes offices, by town:
- Chester: Clifton Drive, Chester, CH1 4LG
- Crewe: Newcastle Road, Shavington, Crewe, CW2 5EB
- Deeside: Welsh Road, Deeside, CH5 2RD
- Ellesmere Port: Rossbank Road, Ellesmere Port, CH65 3AN
- Oakenholt: A548 Chester Road, Oakenholt, CH6 5WN
