5/5
Bought a flat through them, good knowledge of the market, responsive to communication. Great customer service!
Agent replied · 11 November 2024
Thanks for taking the time to leave us a lovely review.
Trusted Agent profile
★★★★★
581 reviews across 7 offices and 4 platforms
Anthony Martin Estate Agents has seven offices, in Bexleyheath (two offices), Swanscombe, Dartford, Sutton At Hone, Bexley and Farnborough. Together they have 581 reviews on four platforms, rated 4.5 out of 5 overall.
551
Reviews on Google
All 7 offices
13
Reviews on Facebook
Business-wide
6
Reviews on Yell
All 7 offices
11
Reviews on Trustpilot
Business-wide
Anthony Martin Estate Agents's seven offices, most reviewed first. Each has its own page.
Showing 551 reviews on Google only. Show every review
5/5
Bought a flat through them, good knowledge of the market, responsive to communication. Great customer service!
Thanks for taking the time to leave us a lovely review.
5/5
Where do I start, it wasn’t the easiest of sales due to the EWS1 but George was brilliant and together we pushed and got the sale through. Can’t thank AM enough will definitely use them again with future sales.
Russ, Thanks for much for taking the time to leave us a review, we really appreciate it.
5/5
Cannot praise this estate agent enough, from beginning to end Tarkan and his daughter were on hand and more than willing to help at all stages of the process. Very reasonable charges too. I think they went over and above during the whole sale. Will highly recommend them. (In fact I’ll miss communicating with them) Marilyn & John moat
Thank you Marilyn for your review, we are glad you were happy with the service your received
5/5
Very helpful and responsive staff who kept us updated all the way from viewing day until completion. We specially appreciate Amelia’s work as without her, our house purchasing journey could have been harder!
Hi Chalise, Thanks for much for taking the time to leave us a review, we really do appreciate it.
1/5
The lettings department are terrible they never answer calls, emails etc. if ylu rent from them I suspect they will not help you if you are the tenant!
Hi Vincent, Sorry that you were unable to get through to us. If you would like to drop us an email then we will be sure to get back to you as soon as possible; bexleyheath@anthonymartin.co.uk.
2/5
We are not happy with the service of this agency. If you need to ask for something, you need to wait for a long time for it and remind them all the time too. You feel ignored from the agency staff. For example, we needed a second door key and we got it after one mouth after request. To get a reference we waited for two weeks. Very bad communication
1/5
Rating only, no written review.
Hi Steve, We would really like to resolve the reason that you felt the need to leave us a 1 star review. Could you kindly drop us an email so that we can resolve; bexleyheath@anthonymartin.co.uk. Thank you.
5/5
Very late in reviewing, but have to say what a fantastic service I recieved from Mandy Godwin at Anthony Martin Estate Agents in Bexleyheath!!! Mandy was not even my estate agents, she was my purchase estate agents and were based 25 miles away from my purchase, but she went above and beyond to help me in what was a very long chain. She treated me like her client, she was professional, courteous, empathetic and very caring! Such a positive lady and so thorough in chasing everyone in the chain. She was the only one who was pro-active, trying to progress forward whereas my estate agents were just awful. I met the rest of the team too, all very professional as well. I asked if they can open a branch close to me as they would do very well with the excellent customer service they provide, they would get highly recommended constantly!! Please do not hesitate to contact AM Estate Agents in Bexleyheath for your property requirements! Thank you Mandy! From Maria and Zac xx
Hi Mia, Thanks for taking the time to leave us a review, we really appreciate it.
5/5
Amelia, Luke and the team were really helpful during what was a tricky, lengthy and stressful purchase experience. They did all they could to ensure the chain could complete as quickly as possible and were clear in their communications at all times. We're finally into our new place and couldn't be happier.
Thank you for your review Alex, we really appreciate it!
5/5
Highly recommend 'Anthony Martin' in Swanscombe, above and beyond any other estate agents in the nearby area. Did not let me down one bit and did exactly what you expect them to do and sold my house in less than 12 weeks!!! 'You are what you eat' .... which is why this FANTASTIC TEAM got a a job lot of 'Heroes'!!!! Special thanks to Danielle, Tan and NadinePositiveResponsiveness, Quality, Professionalism, Value
Thank you Emma for your positive review. We are glad you were happy with the service received from our team in Swanscombe.
5/5
Best estate agent in swanscombe
Thank you for taking the time to leave us this positive review, we appreciate it.
5/5
Very informative when I ring, keeping me up to date
Thank you for taking the time to leave us this review Janice. We are pleased to hear about your experience with our branch.
1/5
Obviously you need no qualifications to be an estate agent! Swanscombe branch couldn't recognise a Victorian property if it collapsed on them.
Dons, we're sorry you feel this way about our team, we always do our best to ensure our customers are satisfied with our services. Please contact us on Facebook with further feedback and we will do our best to help.
5/5
Danielle and Tan have been amazing in assisting me throughout my process. I would highly recommend them as agents to use. Thank you both.
Thank you Renicha for taking the time to leave us positive feedback.
5/5
Freya was professional and extremely helpful. I would recommend to anyone.
Thank you Hollie for this kind review and 5-star rating!
5/5
Very happy with the service from all the staff at the Sutton at Hone office. They were really good at keep me informed of any new properties that came in and were always happy to answer any questions. Very professional service. Five StarsPositiveResponsiveness, Quality, Professionalism, Value
Thank you Paul for taking your time to leave us this positive review, we really value your feedback!
5/5
Great first impressions and throughout the sell process. Greeted with enthusiasm and energy and clearly explained the selling process and delivered on their commitments on time. Would not hesitate recommending them for others. They managed to sell my property the day it appeared on the market.PositiveResponsiveness, Quality, Professionalism, Value
Thank you terry for taking your time to leave us this lovely review, we are so happy to hear about your positive experience with Anthony Martin Sutton at Hone.
5/5
I am well impressed by the professionalism, dedication and attention to details to all the staff of Anthony Martin. Special thanks to the senior sales manager Miss Holly Siegenberg. She was very professional, well informed and a great negotiator. We have agreed to purchase a property from Anthony Martin back in October 2021 and we have finally completed on 08.04.2022. It has been very challenging as our lender was very slow. Miss Holly Siegenberg was always there for us from the start to completion. I would highly recommend Anthony Martin Estate Agent.
Thank you Valeri for taking the time to leave us this positive review and sharing your experience with us.
5/5
Anthony Martin at Sutton at Hone were absolutely brilliant. They held my hand through the whole process of selling my home and purchasing my new home in Meopham. They kept me up to date with any new developments with regards to selling and buying. They were incredibly informative, polite, patient, friendly and approachable with any queries I had, and I had a few! A big shout out to Freya Parkes. Amazing young lady. Can't recommend all these guys any higher. Thank you so much for everything you did for me. Gold star to you all. ⭐PositiveResponsiveness, Quality, Professionalism, Value
Thank you Joanne for taking you time to leave us this review, we have loved hearing about your positive experience with Anthony Martin Estate Agents
5/5
Anthony Martin Sutton at Hone have been excellent throughout the purchase of our first property. Holly and Freya have been on hand to answer all of our questions promptly and have been extremely helpful in chasing up slow solicitors and offering advice on the process which is extremely valuable as first time buyers. We cannot fault any part of the process or service and have been extremely impressed throughout. Thanks both!
Thank you Sam for taking your time to leave us this positive review, we appreciate your feedback.
5/5
Really good helpful estate agents. Joe was my contact. He helped me purchase my flat. Was always there for me to answer queries. And nothing was much trouble for him.
Thank you Teresa for taking the time to leave us positive feedback- we appreciate it.
5/5
I was a buyer from Anthony Martin and was on the look for 2 years. Throughout the whole process, I found the estate agent a pleasure to deal with. Direct and prompt with their responses and every effort was afforded to me to squeeze me into appointments which was wonderful. Special thanks to Joe Martin who truly was fantastic to me. A very kind and pleasant person, very professional and always looked out for me. To top it off, when I went to pick the keys up they had a box of goodies for me to welcome me into my new house. They didn't have to do this as I was a buyer and not their client, per se but that shows the care and attention from the Barnehurst team Really appreciate it Joe and the team. Keep doing what you're doing! Service is top!PositiveResponsiveness, Professionalism
Thank you Jay for taking your time to leave us this positive review here, we have loved hearing about your experience with our branch!
1/5
Unhelpful and unprofessional service, very non responsive and time wasting.
Thank you for these 2 reviews, we're sorry that you were unsatisfied with the service from Anthony Martin Estate Agents, i believe this matter has been dealt with in person and over emails with the relevant branch
1/5
Very unprofessional service. Specially lettings department Communication well below expectations Do not recommend
Thank you for these 2 reviews, we're sorry that you were unsatisfied with the service from Anthony Martin Estate Agents, i believe this matter has been dealt with in person and over emails with the relevant branch
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Anthony Martin Estate Agents and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2018, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2018 1 Gold and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Bexleyheath (9 Midfield Parade) has the most, with 146 reviews rated 4.6 out of 5, followed by Bexleyheath (2 Pickford Lane) with 138.
The seven Anthony Martin Estate Agents offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, London. The group and its branches have also won 2 other industry awards since 2018.