Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWe had horrible experience with the manager Kristine. The way she talks to you is so unprofessional and degrading. She will talk to you as if you are liar. Our purchase got delayed to due to genuine reasons to do with buyer delay and then bank valuation was lower than what we offered. So we asked for reducing prize as we are buying through mortgage. The way she talked to me was horrible. I spoke to her three times and all those times she will talk down on me. I would advise people to stay away from this branch. Daisy who was dealing with sale was very respectful, professional and understanding.
Jampa · 6 October 2026 · Anthony Martin Estate Agents Bexleyheath (9 Midfield Parade)
Agent replied · 13 October 2026
Hi Jampa,
We are very sorry to hear your experience with us was not as you expected, we will take this into account next time.
★★★★★ 5/5
GoogleWe had great support from Lisa and Tan during the process of buying our home. Professional and caring people. Many thanks
Gyorgy · 5 October 2026 · Anthony Martin Estate Agents Swanscombe
Agent replied · 12 October 2026
Thank you for the very kind review, we'll be sure to let them know!
★★★★★ 1/5
GoogleSorry to day it really has gone down hill recently, a lot of issues are resulting in clients paying the price for a below average service. It feels like Aldi service at Waitrose's prices
B · 13 September 2026 · Anthony Martin Estate Agents Bexleyheath (9 Midfield Parade)
Agent replied · 13 October 2026
Thank you for the review, we are sorry to hear your experience with us wasn't what you expected.
★★★★★ 1/5
GoogleWe agreed for viewing of a property and I arrived on time to the location. Waited for 30 min and no agent arrived. They did not even call me to let me know if it was cancelled or for whatever reason. I even called them on the same day, a few hours back, to ask about something which I assumed they were reminded about our appointment. What a waste of time, effort and resources.
Eugene · 11 September 2026 · Anthony Martin Estate Agents Dartford
Agent replied · 11 October 2026
Thank you for the review, we are sorry to hear that your experience with us was not what you expected.
★★★★★ 1/5
GoogleRating only, no written review.
Urek · 11 September 2026 · Anthony Martin Estate Agents Dartford
Agent replied · 11 October 2026
Thank you for the review, we are sorry to hear that your experience with us was not what you expected.
★★★★★ 5/5
GoogleWe had a great experience selling our property. Lee, Lisa and Tan were all fantastic to work with, they kept us informed every step of the way and ensured the whole process ran smoothly. We couldn’t have asked for an easier or more straight forward sale.
Alicia · 12 August 2026 · Anthony Martin Estate Agents Swanscombe
Agent replied · 12 October 2026
Thank you for leaving this lovely review Alicia!
★★★★★ 5/5
GoogleLee, Tan and Lisa have been fantastic throughout an almost two-year process that involved several difficulties and a very unique family situation. They were consistently patient, helpful and supportive, and we really felt they understood how challenging the whole process was for us.
They kept in touch, worked hard to move things forward, and were always approachable and professional. We’re extremely grateful for their help and would happily recommend them to others.
B · 12 August 2026 · Anthony Martin Estate Agents Swanscombe
Agent replied · 12 October 2026
Thank you for leaving this lovely review!
★★★★★ 5/5
GoogleWas great to work with Tan and Lee on a house purchase.
Good honest people, who are upfront
Would highly recommend them
Cheers guys
Daniel · 12 August 2026 · Anthony Martin Estate Agents Swanscombe
Agent replied · 12 October 2026
Thank you for your kind review and for taking the time to share your experience.
★★★★★ 5/5
GoogleAs a portfolio landlord I have bought and sold many properties. My latest sale was severely hampered by the buyers solicitors to the extent that I was going to give up with the sale and rent the property back out. Fortunately for me I picked the right estate agents, and in particular Alula, who chased this sale with the solicitors going well above and beyond what I would have expected of staff from any estate agency. It was only through her efforts and dogged determination that saw this sale go through. Without her Anthony Martin would have received no commission and I would now be renting the property back out which I did not want to do.
I would certainly recommend Anthony Martin at Dartford, and I would certainly use them myself on my next sale.
Paul · 11 August 2026 · Anthony Martin Estate Agents Dartford
Agent replied · 11 October 2026
Thank you Paul, for your review, we are glad you were happy with the service your received!
★★★★★ 5/5
GoogleThe staff were extremely helpful and absolutely professional,they supported us throughout the move.the support and communication was excellent, they assisted us with the paper work numerous times .the progression team support by the team were professional but also empathetic .we would recommend,and have done to anyone looking for a reliable , professional and experienced team of estate agents .
Jacqueline · 11 August 2026 · Anthony Martin Estate Agents Dartford
Agent replied · 11 October 2026
Thank you Jacqueline, for your review, we are glad you were happy with the service your received!
★★★★★ 5/5
GoogleGreat staff, very knowledgeable
Marcus · 12 July 2026 · Anthony Martin Estate Agents Swanscombe
Agent replied · 12 October 2026
Thank you for your kind review and for taking the time to share your experience.
★★★★★ 5/5
GoogleWe cannot recommend Lisa highly enough! From the very beginning of our house buying journey to exchange of contracts, she has been absolutely outstanding.
As buyers dealing with a complete chain, we didn't fully understand how the process worked. Lisa took the time to explain everything clearly, kept us updated every step of the way, and patiently answered all of our questions. Her reassurance and guidance made a huge difference and gave us confidence throughout the process.
Even when there were delays outside of anyone's control, Lisa worked tirelessly to keep everyone informed and did everything she could to move things forward. Her professionalism, patience, and genuine care made what could have been a very stressful experience much easier.
Thank you, Lisa, for your dedication, excellent communication, and for always going above and beyond for us. It has truly been a pleasure working with you, and we are incredibly grateful. We would not hesitate to recommend Lisa to anyone looking for an estate agent who genuinely cares about their clients.
Rose · 12 July 2026 · Anthony Martin Estate Agents Swanscombe
Agent replied · 12 October 2026
Thank you so much for the great review, Rose!
★★★★★ 1/5
GoogleAvoid. Bad experience
MA · 11 June 2026 · Anthony Martin Estate Agents Dartford
Agent replied · 11 October 2026
We are sorry to hear about your bad experience with us, what can we do to make it better?
★★★★★ 1/5
GoogleRating only, no written review.
Bryony · 11 June 2026 · Anthony Martin Estate Agents Bexleyheath (2 Pickford Lane)
Agent replied · 11 October 2026
Good morning Byrony,
We’re sorry to see your rating.
We would welcome the opportunity to understand your experience. Please feel free to contact us directly.
Kind regards,
Anthony Martin Estate Agents Team
★★★★★ 1/5
GoogleMy experience with Anthony Martin has been extremely disappointing. A neighbouring property they are involved with has caused ongoing disruption to local residents due to persistent anti-social behaviour, including excessive noise and behaviour that many neighbours have found deeply concerning.
Despite complaints being raised, there seemed to be very little interest in addressing the impact this has had on surrounding families and residents. The attitude shown when concerns were reported came across as dismissive rather than professional or supportive.
No one expects an estate agent to control every tenant perfectly, but residents should at least expect complaints involving serious disturbance and community wellbeing to be treated responsibly and respectfully.
Sadly, that has not been my experience with Anthony Martin, and I would not recommend them based on how this situation has been handled.
Amberle · 11 June 2026 · Anthony Martin Estate Agents Bexleyheath (2 Pickford Lane)
★★★★★ 1/5
GoogleRating only, no written review.
Jess · 11 June 2026 · Anthony Martin Estate Agents Bexleyheath (2 Pickford Lane)
Agent replied · 11 October 2026
Good morning Jess,
We’re sorry to see your rating.
We would appreciate the opportunity to understand your experience. Please feel free to contact us directly so we can look into this further.
Kind regards,
Anthony Martin Estate Agents Team
★★★★★ 1/5
GoogleAbsolutely awful experience with Anthony Martin Estate Agents. Instead of dealing with genuine complaints properly, they accused me of lying and completely dismissed the issues being raised.
They continue to let properties to anti-social tenants who smoke cannabis and blast music until the early hours of the morning, making life miserable for everyone around them. Despite repeated complaints, nothing meaningful was done and the behaviour was allowed to continue.
The way I was spoken to was disrespectful, unprofessional and honestly shocking. Rather than taking responsibility, they seemed more interested in defending bad tenants than listening to residents affected by the constant noise and disturbance.
I would strongly advise people to think twice before dealing with this agency. I have made a formal complaint and will be taking this higher!
Sophie · 11 June 2026 · Anthony Martin Estate Agents Bexleyheath (2 Pickford Lane)
Agent replied · 11 October 2026
Good morning Sophie,
We are sorry to read your comments and that you feel your concerns have not been addressed as you expected. Anthony Martin always aims to handle complaints in a fair and professional manner.
Issues relating to noise disturbance, cannabis use, or anti-social behaviour are matters that fall under the remit of the police and local authority, who are best placed to investigate and take appropriate action.
As a letting agency, we are required to act within our legal responsibilities and cannot intervene directly in matters of alleged tenant behaviour in the way described.
We remain committed to dealing with all reports raised to us appropriately and in line with procedure.
Kind regards,
The Anthony Martin Estate Agents Team
★★★★★ 1/5
GoogleAvoid this estate agents at all costs unless you’d like your property rented out by cannabis smoking tenants which throw party’s until 1am. Despite raising concerns of the anti social behaviour Anthony Martin will gaslight you that it’s ok for tenants to be playing music until the early hours of the morning. Despite the neighbouring houses shaking from the bass and the noise getting up to 140 decibels. They also think that it’s ok for illegal drug use to take place within the houses despite there being children there “as loads of children live like that”
So if this sounds like your dream tenants please use Anthony Martin, however if you like your neighbours and a peaceful night sleep AVOID
Victoria · 11 June 2026 · Anthony Martin Estate Agents Bexleyheath (2 Pickford Lane)
Agent replied · 11 October 2026
Good morning Victoria,
We are sorry to hear you feel dissatisfied with your experience and note your comments regarding noise and alleged anti-social behaviour.
Concerns relating to loud music, disturbance, or suspected illegal activity are matters for the police and local authority, who are the appropriate bodies to investigate and take any necessary action.
Anthony Martin operates within clear legal responsibilities as a letting agency and is not able to take direct responsibility for tenant behaviour beyond those obligations.
We remain committed to reviewing and handling all reports raised to us professionally and appropriately.
Kind regards,
The Anthony Martin Estate Agents Team
★★★★★ 1/5
FacebookWhere to start? The absolute unprofessionalism at Anthony Martin should be studied. Tina at the Bexley branch has to be one of the worst employees they hire. When trying to discuss a very serious concern with a neighbour who is creating antisocial behaviour and illegal drug use, Tina decided to gaslight and claim that it was all a lie! Unfortunately video footage doesn’t tend to lie… also in regards to a safeguarding concern Tina said “most children live like that”. I was absolutely shocked at the lack of empathy and compassion from this individual, or the ability to take a matter seriously.
Avoid unless you like to be accused of being a liar and enjoy potential hearing loss from loud music.
Victoria · 28 May 2026 · Anthony Martin Estate Agents Dartford
Agent replied · 23 June 2026
We’re sorry to read your comments.
Anthony Martin Estate Agents has clear procedures in place for handling complaints, safeguarding concerns, and reports of anti-social behaviour, all of which are taken seriously and reviewed appropriately.
We do not tolerate unprofessional conduct or the dismissal of legitimate concerns, and any issues raised are expected to be handled through the correct channels.
Where there are concerns relating to potential criminal activity or safeguarding matters, these should also be reported to the relevant authorities, including the police, so they can be properly investigated.
We remain committed to acting professionally at all times and would encourage you to contact us directly so we can review your concerns further.
Kind regards,
Anthony Martin Estate Agents Team
★★★★★ 1/5
TrustpilotNegligent Management, Intimidating Environment, and Extremely Unprofessional Staff
I would strongly advise people to think carefully before renting through Anthony Martins. In my experience, serious concerns raised by local residents about tenant behaviour were ignored or dismissed rather than properly addressed.
The property has regularly been the source of extremely loud parties late into the night, with large groups gathering not only inside the house but also across neighbouring front gardens. Residents have felt intimidated by groups of men congregating outside, and the disruption has had a major impact on families living nearby.
There have also been ongoing concerns raised by neighbours about suspected drug use at the property and the exposure of children to inappropriate and distressing behaviour. Despite repeated complaints, the response from staff was dismissive and unprofessional.
On top of this, staff were rude, aggressive, and at times verbally abusive when concerns were raised. Instead of showing empathy or taking responsibility, they appeared unwilling to engage constructively with residents affected by the situation.
Estate agents have a responsibility not only to landlords and tenants, but also to the wider community affected by the properties they manage. Unfortunately, that has not been my experience here.
Elizabeth · 26 May 2026 · Anthony Martin Estate Agents Swanscombe
★★★★★ 5/5
GoogleWe had a very positive experience with Anthony Martin Estate Agents. The team were extremely professional, responsive and genuinely helpful throughout the process.
They were generous with their time. It’s refreshing to deal with estate agents who are both professional and approachable.
Thank you again for your help, highly recommended.
Artemis · 2 April 2026 · Anthony Martin Estate Agents Swanscombe
Agent replied · 16 April 2026
Thank you very much for such a detailed and generous review of our Swanscombe team.
★★★★★ 5/5
GoogleA great team that worked so hard with patience and perseverance! Amanda, Holly and Chloe were superb throughout a long and complicated move - Highly recommended!
Groomy · 14 March 2026 · Anthony Martin Estate Agents Sutton At Hone
★★★★★ 5/5
GoogleWe had a fantastic experience with Louise Flynn and the whole team at Anthony Martin (Bexleyheath and Barnehurst). Louise was invaluable throughout our move from our rented property of 3 years with Anthony Martin into our new house. She guided us through the process of receiving our deposit and was always quick to respond to any queries we had. Her professionalism and support made the whole process so much smoother. The entire team was friendly, efficient, and a pleasure to deal with. We couldn’t recommend them more!
Anna · 16 February 2026 · Anthony Martin Estate Agents Bexleyheath (2 Pickford Lane)
Agent replied · 16 April 2026
Thank you so much for your lovely review and for sharing your experience with our Bexleyheath and Barnehurst teams.
We’re delighted to hear that Louise was able to support you so effectively during your move and help make the deposit process clear and stress-free. Her professionalism, responsiveness, and dedication to our clients are qualities we’re very proud of, and your kind words will mean a great deal to her.
★★★★★ 5/5
GoogleRating only, no written review.
Janette · 16 February 2026 · Anthony Martin Estate Agents Bexleyheath (2 Pickford Lane)
Agent replied · 16 April 2026
Hi Janette, thank you so much for taking the time to leave us a 5 star review. We really appreciate your feedback.
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