Trusted Agent profile
★★★★★
855 reviews across 4 offices and 4 platforms
Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 4 offices
2
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
13
Reviews on Trustpilot
All 4 offices
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Andrew Reeves's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery please Karl and his team were able to find me my new home! Would recommend using Andrew Reeves Beckenham to anyone who is looking to rent! Thanks a lot Karl.
Many thanks Leigh for taking the time to leave our dedicated team this fantastic 5* review and recommendation. Best wishes, Lucy
5/5
GoogleI have been a client of Andrew Reeves since 1985 and have recieved professional service continuously since that time. The latest mamber of staff looking after my property, Julie Button, has been courteaous and effective, always providing simple options for me to select when a decision is needed. Without fail ".. thank you, please proceed at you have recommended." is all I need to say in response.
Thank you for your 5* review of our team and I am pleased to see that you would recommend them without hesitation. Kind regards, Emma
5/5
GoogleKarl Taylor and Lara Reid @Andrew Reeves were very helpful in helping me secure my flat especially dealing with an Old Landlord.😊 Managed to negotiate everything in regards to the flat on my behalf. Exceptional customer service and professionalism from this two. Thanks
Hi Idris, great to read that the service you received from Karl and Lara at Andrew Reeves was worthy of 5 stars. Thank you for your great review of the professionalism and high level of customer service you received. Best wishes, Tracey.
5/5
GoogleA very big thank you to Karl, Matthew and Lara for finding me a delightful two bedroom rental flat in Beckenham at very short notice following the sale of my house, I had trawled most of the rental agencies in the High Street over a couple of days in search of a flat to move into quickly, which proved fruitless until thankfully the Andrew Reeves team saved the day. Highly recommended and they would certainly be my first port of call if I ever found myself in a similar situation again. Sterling service. Kind regards
Thank you Harry for your brilliant 5* review! I will of course make sure your kind words about Michael and the team are passed onward. Kind regards, Scott
5/5
GoogleMr. Taylor from Andrew Reeves Lettings has been a delight to deal with. You can tell that he does his job with a Passion not only to collect a Paycheck at the end of the month. He went above and beyond to make us feel welcome. Looking for a new home can be nerve-wracking and stressful but he made us feel so at ease and showed us our dream home. Having to rush during our Lunch Break to do the viewing he drove us back to the station which was a 20 min walk. We didn't have to ask. He anticipated our needs. I am working as a Guest Service Manager in a luxury hotel and I can assure you that this is the top service we are looking for. Wonderful!
Hi Gabriela Thank you very much for this review and 5* rating! I am delighted to hear that Mr Tylor went the extra mile and provided such good service to help you find your dream home! Kind regards, Jake
5/5
GoogleAndrew Reeves estate agency is a one of a kind. Great staff members Karl, Micheal and Martina. They provide a very proffesional service which made my family feel so happy using them. They made us feel comfortable I'm so happy with there service. If you're a landlord or your looking for a place to rent Andrew Reeves is the place to go. Why go anywhere else when you can go Andrew Reeves. A++
Hi, thank you for the excellent 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments to our local Andrew Reeves branch. Many thanks, Lucy.
1/5
GoogleWe recently used Andrew Reeves Beckenham to move into a new flat. While we appreciate Karl was helpful in negotiating the rent and tenancy agreement at the start the process the rest of the process was much more stressful than it needed to be. When trying to arrange a second viewing of the flat they cancelled two viewings, one with less than 20 minutes notice giving different reasons each time. Then despite requesting confirmation of the arrangements for the day we moved in they left it to the last working day before making arrangements and therefore the earliest they could arrange an inventory check was for 3pm even though we had asked for earlier as we had taken the day off work. On the day of check in we arrived at their offices at 11am to be told that the tenancy agreement was not yet ready for signing due to a mistake and therefore it had to be sent back to their off shore team for amending. When we were able to see the paperwork we noticed the deposit had been incorrectly stated as higher than agreed as the manager had failed to put the correct information on the system. We therefore had to wait around again for the offshore team to correct the mistake. This caused further delay and it wasn't until around 2.30pm when we finally completed the paperwork. Had we received a copy of the tenancy agreement in advance as requested these issues could have been solved much easier. While Lara was helpful and did the best she could on the day we had asked to receive a call from the manager to discuss the difficulties we had experienced however we have still not heard from him which is very disappointing. Given the money spent in agency fees we would have expected a much better service and would not recommend using them.
Hi Kaileigh Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
5/5
GoogleI’ve had an excellent experience with Andrew Reeves in Beckenham, Michael and they team has gone above and beyond our expectations. Michael was extremely helpful and was always updating us on the process of moving to the new house! If you are looking for an estate or letting agency that cares for you please don’t go further get in contact with Andrew Reeves !
Thank you for your fantastic 5* review of your experience with our dedicated team and for the recommendation. Best wishes, Lucy.
5/5
GoogleKarl and his team at Andrew Reeves were fantastic from start to finish when my wife and I decided to move into our first rented property. I was initially worried the process was going to be stressful and confusing, but from the paperwork to the move the whole thing was actually completely straight forward and the worrying ended up being for nothing! We also loved our time at our rented property…so much in fact we have purchased our first flat in the same building! If you’re looking to rent in Beckenham or surrounding areas then I cannot recommend going to Andrew Reeves enough. Thanks again, Jon & Jen.
Jonathan, what a pleasure to read such a good news review (and recommendation) I am sure all at the Beckenham Andrew Reeves branch join me in wishing you all the best in your new home. Kindest regards, Mark Bennett
5/5
GoogleI'd like to say a massive and personal thank you to Mathew, Lara and Karl at Andrew Reeves Beckenham for their very friendly approach, professional manner and helpfulness whilst renting a property through them. They have been there every step of the way whilst renting and were able to answer any queries I had. The property was within close proximity to the office, all of the staff always stop to say hello and offer to help me and my partner with getting my babies pushchair up the stairs or help with the shopping. I would definitely recommend them. I would like to take this opportunity to wish you all a very happy future.
Hi Georgina, thank you for taking the time to leave such a wonderful 5* review of your experience with Matthew, Lara and Karl at Andrew Reeves. I'm delighted to read that you received such a professional, friendly and supportive service. Best wishes, Tracey.
5/5
GoogleI rented a property through Andrew Reeves Beckenham for 2 years and the service has been incredible. I'd like to say a massive thank you to Karl and Michael as they have been brilliant throughout the entire process. They helped me whenever I had query and have always been very kind and understanding. I will definitely be using them again when looking for my next place. If I could give more than 5 stars I would.
Thank you Sian for your 5* review and kind comments. It's good to hear that Karl and Michael have provided you with excellent service. All the best, Mike.
5/5
GoogleWell worth 5 STARS. Firstly Andrew Reeves are a great Estate Agent and would them in the future and recommend to friends and family. I would like to call out Michael Babafemi and Karl Taylor as they were the people I was dealing with. They provide a fantastic customer service, very supportive, in a very friendly manner. I've had a great experience using Andrew Reeves Beckenham and they are highly recommended. How many Estate Agents can you walk into late on a Tuesday, view the property the very next day, and they've made it happen so that I can move in on Saturday?? That's 3 days from viewing the property. Not many I bet ya :-) No wonder they win awards in their industry. Better stop now of you will all think I'm related...and I'm not. Thanks you so much to the team at Andrew reeves Beckenham.
Thank you Nick for your wonderful 5* review! It is great to see that you would have no hesitations in recommending our local Andrew Reeves Lettings team. Best wishes, Scott
5/5
GoogleWe rented our previous flat through Andrew Reeves and always had wonderful service. From the match to our past landlord, through to the checking out process, the staff at Andrew Reeves have been lovely. During our stay at our last flat, I required some paperwork for my visa that Michael was happy to provide without chasing up. Both Michael and Karl worked with us through the process and I would recommend them to anyone.
Thank you Jacquelin for your wonderful 5* review! It is great to see that you would have no hesitations in recommending our local Andrew Reeves Lettings team. Best wishes, Scott
1/5
GoogleRating only, no written review.
Hi Jenifer Thank you for taking the time to leave this rating. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you Nicolae for your 5* rating. Best wishes, Mark
5/5
GoogleRating only, no written review.
Many thanks for the 5* review. Kind regards, Lucy.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat and reliable service, always!
Thank you for your 5* review! Best wishes, Scott
5/5
GoogleHappy with the services provided by Bromley branch.
Thank you for your 5* review of the service you received from Andrew Reeves lettings. Best wishes, Tracey.
5/5
GoogleThank you to Keely Wesley our Property Manager, for always being helpful, and resolving any problems we have efficiently.
Thank you Claudia for the great 5* review. Kind regards, Lucy.
5/5
GoogleCouldn't fault the service provided by the team at Andrew reeves in Bromley. Thank you especially to leah for being very helpful and professional in answering any queries i had.
Thank you for your kind words and 5* review. Best wishes, Lucy.
5/5
GoogleNice & friendly team & helping always , have lots of nice properties always , Thanks you so much James, Matthew, Leah & Lee From :Ramitha
Thank you Ramitha for your kind comments. Best wishes, Mark
5/5
GoogleFantastic service, highly recommended. So very very good at what they do. Thank you Leah, Matt and Luke.
Thank you Sid for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.
Yes. In The Trusted Agent 2026 awards, Orpington won Trusted Agent and Beckenham won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
