4/5
Rating only, no written review.
Agent replied · 26 August 2024
Thanks very much for your comments and feedback, we wish you the very best.

Trusted Agent profile
★★★★★
237 reviews across 2 offices and 3 platforms
Andrew Pearce has two offices, all in Pinner. Together they have 237 reviews on three platforms, rated 4.3 out of 5 overall.
222
Reviews on Google
All 2 offices
10
Reviews on Facebook
Business-wide
5
Reviews on Trustpilot
Business-wide
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Andrew Pearce's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
Thanks very much for your comments and feedback, we wish you the very best.
5/5
Rating only, no written review.
Thanks very much for your comments and feedback, we wish you the very best.
5/5
Rating only, no written review.
Thanks Pratik
1/5
Rating only, no written review.
5/5
Rating only, no written review.
Thanks Alex!
5/5
Rating only, no written review.
Thanks for your 5 star review!
1/5
Disappointed experience not professional agentNegativeResponsiveness
1/5
Dishonest and unprofessional. Will never use.NegativeProfessionalism
1/5
Very disappointing service!! I have called to arrange a visit of a property three times on consecutive days and they do not answer the phoneNegativeResponsiveness
Hi Allison - thanks for your email and I am sorry you had trouble getting through. Like most business we are working in exceptional times. If you would like to send me an email to joe.prosser@andrew-pearce.co.uk I would be happy to assist.
1/5
I contact them to rent a flat and i told them that I need to move asp they promise me that they will but they let me wait for a monthNegativeProfessionalism
4/5
Yash was excellent so was Sally -would give them 5 stars, both impressive and would recommend ; however not all staff are at a high standard and there seems to be some processes which are inefficient.
Thanks very much for your comments and feedback, we wish you the very best.
5/5
I have always found Andrew Pearce Estate Agents to be very helpful and Professional. I have been doing business with them for over 10 years. Thank you. DG
Thanks very much for your comments and feedback, we wish you the very best.
1/5
I was interested in a house advertised on their website and called to get more information because am in urgent need for a house for myself and my family as the current landlord of the house am in now wants to renovate the house.. I called the agency When I spoke to the guy I told him that am currently on dss and he said that there is no landlord that accept dss which is a discrimination because if am willing to pay and able to provide payment and guarantor and everything needed I should be able to rent a house without having to face discrimination by the company. I feel very offended. During the pandemic legally the government has stated agencies cannot say they can’t accept benefits because many people have lot their jobs and economy isn’t as before but me being sure I am able to pay and the rent will be paid I should be able to rent. It’s been stated that it’s unlawfully to discriminate and that is a law that’s been set especially during panademic. And the fact that you are able to pay the rent and still get discriminated. And this matter should be taken into action.
Thank you Sara For your of you and I am sorry that we were unable to find a suitable landlord for you who would except your position. To be clear, we act for many landlords and it is they who specify the minimum requirements for a tenancy and so therefore on this particular occasion we didn’t currently have Landlords that would accept your position.We wish you the very best in your search for a property and hope you find something soon.
5/5
Just completed purchase from the Pinner branch. During the purchasing, service received was very professional, get quick responses and regular update about the progress. Everything done just under 12weeks! 5-star estate agent! Thanks Mr Joe and Mr Paul.
Thanks James 👍 …
5/5
Having inherited my late Mother's house, I needed to find an estate agent and felt that one more in tune with the local market would probably be the better option. I decided to approach Andrew Pearce and was very ably assisted by Joe Prosser (who, I discovered later, was one of the company directors). Despite the pitfalls thrown up due to Covid19 and lockdown, a successful sale at a most reasonable price was achieved. I was also happy enough to recommend the agency to two of my friends. Martin.PositiveQuality, Professionalism
Thanks very much for your comments and feedback, we wish you the very best.
1/5
I rented out a flat through them, and the moment they made a mistake they refused to make it right, forcing me to pursue them through the Small Claims Court. The company was supposed to transfer the tenant's deposit to me, as I had notified them in writing that I was going to register the deposit myself. They subsequently informed me that they had registered the deposit using their own scheme. When I protested and explained that I had already registered the deposit using my own funds (as I was expecting them to transfer the deposit to me), they suggested I keep the deposit in their scheme and they would waive the fee (they are literally tone deaf). When I explained to them for a millionth time that I had already secured it, they suggested I wait a month whilst they retrieved the money. Quite something to make a mistake and then make a paying customer wait whilst they sort out their own mess. The company then tried to play games by asking me for stuff they had no business for asking: - have you served the prescribed information on the tenant - you still owe us money, so maybe we will counter sue you When I did ultimately serve them with a claim, it transpired that they did not secure the deposit when they say they did, and they had ample opportunity to have picked up on their mistake. The company then took its time, transferring the deposit to me a couple of hours before the deadline for them to respond to my claim was about to expire. All of this could have been resolved if the company would have agreed to make me whole immediately after having accepted their mistake. Instead, their attitude is basically yeah we made a mistake, sorry about that but we won't make you whole so f**k y*u, and you can wait whilst we take our merry time. I have never come across such an unprofessional firm. I wouldn't touch them with a barge pole even if they paid me to use their services again. Avoid at all costs!!!!NegativeQuality, Professionalism, Value
5/5
We sold my late father's house through Andrew Pearce. I was really impressed by their professionalism and quality of service. Despite Covid, they arranged numerous viewings resulting in several good offers at this difficult time. They helped throughout the sales process helping to resolve some tricky issues that arose.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Graham was a pleasure dealing with you and all the best
5/5
Recently bought our home from Andrew Pearce. They were very helpful, responding to our questions quickly and also keeping us updated on the progression of our offer without being asked. Being our first home we were not familiar with the buying process but it was made very straightforward thanks to their help.PositiveResponsiveness, Professionalism
Thanks very much for your comments and feedback, we wish you the very best.
4/5
Andrew Pearce were acting on the sale of the house we bought. We found them helpful, responsive and approachable. As we were buying at an especially competitive time, their clear communications and follow up were particularly helpful.PositiveResponsiveness
Thanks David - All the best and delighted to be of assistance.
5/5
We just sold our property through Andrew Pearce in Pinner. We had a very professional, thorough experience which was led by Joe. They know the market and area really well. Communication was regular, concise and efficient all the way through. No hesitation in recommending them.
Thanks James, it has been a pleasure helping you move. Best of luck in the future.
5/5
We used Andrew Pearce for an Estate Sale. From start to finish they kept me informed regarding interest in the property via a weekly email detailing appointments and outcomes. Once sale agreed, the exchange and communications with both parties were smooth and swift. Happy to use them again. Highly recommend Andrew Pearce.PositiveResponsiveness, Professionalism, Value
Thanks Shairead!
1/5
Dishonest & Poor Service
Took my deposit said I would get it back if I didn't pass complete lies said I failed and now won't give my deposit back will Ombudsman Services to resolve this
5/5
Rating only, no written review.
Thanks Andrew for your 5 star review. Great Stuff.
3/5
Rating only, no written review.
Thanks for your 3 Star Review Darshan, will strive to make that 5 stars next time.. all the best
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Pinner (9 Bridge Street) has the most, with 202 reviews rated 4.3 out of 5, followed by Pinner (320 Rayners Lane) with 50.
The two Andrew Pearce offices, by town:
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