5/5
Professional, seamless organisation, great team, high level communication. Everyone at AP focused from Sally, Margaret to Danny and Yash. Well done and keep up the excellent work.
Agent replied · 26 August 2024
Thank you for Nitin. All the best.

Trusted Agent profile
★★★★★
237 reviews across 2 offices and 3 platforms
Andrew Pearce has two offices, all in Pinner. Together they have 237 reviews on three platforms, rated 4.3 out of 5 overall.
222
Reviews on Google
All 2 offices
10
Reviews on Facebook
Business-wide
5
Reviews on Trustpilot
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Andrew Pearce's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Professional, seamless organisation, great team, high level communication. Everyone at AP focused from Sally, Margaret to Danny and Yash. Well done and keep up the excellent work.
Thank you for Nitin. All the best.
5/5
Wonderful experience !! We recently moved to UK and renting a home was the biggest thing on our mind. We moved into a home that ticked all the boxes in a week's time. Thank you Danny, you are a star.
Thanks Gaurav, all the best
5/5
Great experience. Huge thanks to Dany especially who was amazing from start to end to help let our property. Excellent communication and kept us informed all along. Very professional and cannot recommend him highly enough.
Thanks Suneetha, all the best.
5/5
Andrew Pearce manage a rental property for me. They provide an excellent service. I can't thank Danny Schultz and all at Andrew Pearce enough for all they have done for me.
Thanks Michael, all the best.
5/5
My fiancée and I were searching for a property to rent near Pinner. Professional, attentive, and incredibly helpful, Danny was impeccable throughout the process. I cannot recommend him or his firm highly enough.
Thanks Laurence great to hear your feedback and best of luck in your new home!
1/5
Horrible horrible agents. Exactly the kind of unprofessional agents which give real estate agents every where a bad name. Agreed on a house with me, said landlord had accepted and then called next day to say property had received another offer which was 400 pounds higher and we should pay higher. Claiming we did not pay deposit when they themselves had asked us to hold off paying deposits as the landlord had still not agreed to furniture being provided. I had twice offered to pay deposit. Extremely unprofessional and left me fuming..
Dear Mrs Bakshi. We are sorry that the proposed tenancy has not worked out as you had hoped. We understand moving home is difficult and stressful time. In regards to you offer which was presented to the client, in this instance the clients instructions where to proceed and accept another offer. As professional, qualified Agents who act under ARLA and RICS guidelines we are satisfied that we have acted in accordance to these guidelines. Should you wish to discuss the matter further please contact me on 020 8866 9696 or email joe.prosser@andrew-pearce.co.uk
5/5
Danny Schultz at the Pinner Branch was a brilliant estate agent and helped us find our first home together. Very friendly, went above and beyond and helped us to view as many properties in the short space of time we needed to get settled. We were kept informed every step of the way and were moved in happily with no issues at all!
Thanks Dann, all the best.
5/5
We tried many letting agencies but Andrew Pearce was the most professional and very easy going experience. I don’t know if its Matthew Williams who made it comfortable but over-all experience with Andrew Pearce was very pleasant. Thanks for making it easy.
Dear Shreeram, Thank you for your review!
5/5
Danny Schultz from Andrew Pearce Pinner was amazing! We were looking to downsize, but still live in a nice property in the local area. Andrew took all our requirements into account and selected 2 properties for us to view - one of which we decided to take. However, it was slightly over what we were prepared to pay so Danny took all our details, including our professions and our future plans and put this to the Landlord who accepted our offer. As we were both extremely busy professionals, one of us running our own company, we had no time to figure out what paperwork we had to complete and when so Andrew made sure he contacted us when he needed something from us and was explicit in exactly what he needed. Fantastic service!
Thanks Alan, all the best.
5/5
We let out our property through Andrew Pearce and we're really pleased with the service. We found staff extremely professional, providing realistic valuations, very responsive, understanding our needs and clearly explaining details every step of the way. Highly recommend. Thanks Sally and the team.
Thanks Jayant, all the best.
5/5
We recently rented a home through Andrew Pearce, and we've been very pleasantly surprised by the quality of service and attention they gave us! Really great communication between us, them, and the landlord, and they were quick and helpful at every enquiry. Tenants are usually forgotten as an afterthought, but not here! Especially thank you to Danny Schultz who went out of his way to provide wonderful service. We will definitely use them again if we're ever in need of an estate agent!
Thanks Ruth, all the best
5/5
Andrew Pearce and their entire staff team are very professional and dedicated . We would highly recommend this very reliable and efficient company.
Thanks Cindy 👍😊
5/5
*Review from Roger and Elaine Dobson* Outstanding customer service from Andrew Pearce Estate Agents in Pinner! We would like to extend a huge thank you to Andrew Pearce Estate Agents in Pinner and in particular to Joe Prosser and his team for their commitment, professionalism and support for the sale of my late father’s property. Joe and his team worked tirelessly to ensure that we eventually completed a complicated sale. His level of expertise and integrity is outstanding and we were constantly kept up to date about the progress of the sale. Communication was always easy with Andrew Pearce Estate Agents and we would receive instant What’s app messages, regular telephone calls and emails. Zoe, Rebecca, Paul and Sam were also very helpful and always ensured our messages were passed on. Joe communicated directly with all the solicitors in the chain and this ensured everyone knew what was happening. Our family are long established clients and have know Andrew Pearce for over 37 years when we purchased our existing property through Andrew. At the time we were impressed by their integrity and professionalism and today this remains the same. We would therefore highly recommend Andrew Pearce Estate Agents. Thank you again so much…. Roger and Elaine
5/5
We had a very good experience selling our house with Andrew Pearce. They managed the whole process with care and professionalism. They were the first to push things along when needed and I believe got us the best price for our home.
Thanks Roger 👍
5/5
I highly recommend the services of Andrew Pearce especially company director Joe Prosser in the sale of two recent properties. He is efficient in his job and provided exceptional communication throughout the process. Joe couldn’t do enough to ensure as smooth a transition as possible. An excellent Estate Agent based in Pinner.
Thanks Jonathan Bath 👍 All the best to the family
5/5
Very professional and helpful service that went above and beyond to sell my house. Highly recommended.
Thanks Bernice, all the best for the future 👍
5/5
We recently bought and sold through Andrew Pearce, we dealt mainly with Joe but also other members of the team. They were always very professional and efficient and often went above and beyond to accommodate our needs. Selling a property with two kids was a daunting task, but they organised all the viewings to suit us. The sale of our property actually fell through 6 weeks in, due to the bottom of the chain’s sale falling through. However, within 2 days without re-advertising on Rightmove / Zoopla they were able to get 6 potential buyers through the door for viewings of which we received 3 good offers. We then exchanged within 5 weeks with our new buyers. Overall, we couldn’t be happy with the service.
Thanks Shivani for your wonderful feedback! All the best for the future 👍
5/5
Would highly recommend Andrew Pearce from personal experience in using them to sell our home. Genuine down to earth team who really do their best for you and keep you updated through the whole process. We didn’t have an easy ride but were very well looked after. We dealt with Paul Smith mainly but also Joe Prosser, both brilliant.
Thank you for leaving your kind review Michelle. Hope all is well.
5/5
Very understanding agent
Thanks Aman, all the best.
1/5
These guys are so unhappy with their jobs! Unfriendly and rude staff, avoid!
Sorry to hear of your experience. Everyone can have a bad day sometimes but we will always strive to do better. :)
1/5
Very unprofessional people, When we moved out, they took our deposit a way by making fake excuses. Also they have promised part of our deposit back but never refunded back.
Dear Dilanka. As a regulated firm of Chartered Surveyors we act in a fair a reasonable and follow the correct procedure in dealing with clients deposits and monies. If you would like to email in detail your complaint I will investigate and respond. My email address is joe.prosser@andrew-pearce.co.uk. Thank you.
4/5
To be fair to Andrew Pearce, they have good customer service and are very responsive on e-mails, which is great. The valuations are not great, but they are one of the better agents.
Thanks for your email. With regards to to valuations we will always be as accurate as possible, based on our local knowledge and research.
5/5
Excellent team in the Pinner branch. From all the estate agents I approached for a valuation Andrew Pearce's was spot on. They have a very realistic market sense and during the sale proceedings could not have been more helpful and 'on the ball'. Big thank you to Joe and his team! I would use them again any day. Highly recommended.
Thanks Marion, fantastic review and all the best.
1/5
Communication is very poor.
Dear Master P, We have outstanding customer feedback, but in rare circumstances mistakes may happen. I like to discuss your experience and I would like you to contact me at your convenience. KR Joe Prosser Company Director
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Pinner (9 Bridge Street) has the most, with 202 reviews rated 4.3 out of 5, followed by Pinner (320 Rayners Lane) with 50.
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