Trusted Agent profile · Worcestershire, West Midlands, Warwickshire and more
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★★★★★
36 reviews from landlords across 15 offices
36 reviews of Andrew Grant come from landlords, rated 4.9 out of 5 on average, across 15 offices in Worcester, Pershore, Droitwich and 10 more.
36 reviews from landlords, newest first, with the office each one is about.
5/5
View AgentsRate Agent
We have been supported by Natalie Eaton from the Andrew Grant Branch in Redditch. A highly professional person who carries out the role with the utmost professionalism. She keeps us regularly updated with regards our tenant and is always willing to meet to discuss any issues or concerns we have. Thankfully we have not had any issues or concerns. I would certainly recommend Andrew Grant to any friends or work colleagues due to the support we have received from Natalie.
5/5
View AgentsExtremely professional and courteous
Natalie has managed numerous of my properties and has proven to be an excellent help in ensuring my rentals are stress free. She is polite, attentive and extremely competent in dealing both with tenants and landlords.
5/5
View Agents100% Efficient
Chloe is very good at keeping us up to date with all aspects of our tenants/lettings etc. She anticipates situations before they arrive and acts accordingly but always checks in with us first. Chloe is a pleasure to deal with and always so helpful.
4/5
View AgentsHelpful and professional
Natalie is always helpful and professional in my dealings with her as a landlord.
5/5
View AgentsNatalie Eaton
Natalie has been excellent at managing my property for me. She is very professional and approachable. If ever I need her advice, she is only a phone call away and quickly deals with any issue efficiently and quickly. I always know that I can rely on her and have absolute confidence in her abilities. A pleasure to deal with.
5/5
View AgentsFirst Class
When i first learnt that my house affairs in Malvern was being transferred to another Letting Agent i was a bit concerned about it but since meeting Louise at the office in Malvern and seeing how she keeps in touch with me by emails and taking photos of my house and keeping me well informed of anything that the tenants have cause to complain about,I am more than pleased and satisfied over everything that has happened since the take over. I can't ask for more.
5/5
View AgentsOutstanding performance always
Chloe has such an incredible commitment to managing my property and solving any problem that arises, working extremely hard on my behalf. Whatever issue has arisen regarding the management of my property, Chloe has immediately informed me and implemented the strategies to solve it, for which I am so very grateful. Chloe always sounds very positive and is extremely conscientious. Most important to me, Chloe always keeps me informed about everything that is going on regarding the apartment, without me having to keep ringing the office. One really endearing quality about Chloe is that she is so modest about her achievements, responding to praise with comments such as: 'as a fully managed landlord you are paying the company for me to manage the property in full and I can only hope you are pleased with my service and efforts'. I am certain it is not just me who benefits from Chloe's conscientious efforts and kindness, but that all of her clients receive just the same commitment and we are all very fortunate to have her looking after our affairs.
4/5
View AgentsCommunication is very good - we have a good relationship with our contacts at andrew grant.
5/5
View AgentsChloe Darcy
Chloe is professional and responds within a timely manner to resolve questions/issues for me. I feel that my house is being well managed with Chloe.
5/5
View AgentsChloe is always willing to help and is polite and cheerful on the phone.
Chloe is quick to get back to us if she is unable to give us an answer at the time. She is thorough and good at her job. I find Chloe a pleasure to deal with.
5/5
View AgentsNatalie is efficient and extremely professional..
We have been dealing with Natalie for several months since our previous agent was taken over by Andrew Grant.. She is always attentive to our and our tenants needs and requirements and always acts in an professional and helpful manner. She is efficient in handling quotes, problems and day to day matters. I think that she is probably the best co ordinator we have had in the 18 years we have been letting out properties.
5/5
View AgentsEffective, efficient and professional service
I have been working with Chloe and Hannah for 8-9 months now and they have both been incredibly helpful with finding tenants and helping us deal with difficult tenants (found by our previous agent) Communication has always been prompt and when ever I have asked their professional advice on various property related situations they have always given me a helpful response. Mr Grant you have 2 little gems which you should keep hold of, they are a credit to your company.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
36 reviews from landlords across 15 offices, rated 4.9 out of 5 on average. For example, Karen wrote: "We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ..."
