Trusted Agent profile
★★★★★
484 reviews across 6 offices and 3 platforms
Allsop has six offices, in London (two offices), Braintree, Brighton, Telford and Rugby. Together they have 484 reviews on three platforms, rated 4.2 out of 5 overall.
245
Reviews on Google
All 6 offices
6
Reviews on Facebook
Business-wide
233
Reviews on Trustpilot
All 6 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Allsop's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotJust Ben
After speaking to Ben for such a short time, I felt as if I've known him for a longer period of time. He was very calm and professional at all times. Very helpful and 100% understanding to our requirements. An asset to any company.
1/5
TrustpilotIf I could put zero stars I would
If I could put zero stars I would. Moved in during coldest week in January 2025 heating did not work, was a week before it was fixed and I have 3 children. Contractors were painting the property the day I was moving in which through no fault of my own ended up with scuffs and fingerprints on walls and window sills due to wet paint. Downstairs toilet unusable for whole year due to rubble in the pipe from the builders. Have now moved out and being charged over £2000 for the whole house being repainted. Constantly emailing and calling but no contact back.
5/5
GoogleThe Lark, Nine Elms is a fantastic place to live modern, well maintained, and in a great location. The staff and concierge team are especially outstanding: friendly, professional, and always willing to help, which really makes a difference day to day. I’d highly recommend it to anyone looking for a high-quality home in Nine Elms.
Hi Talal, thank you for your kind words. We are so happy to have you and your family living with us at The Lark - it is always great to see you and your little ones! They truly make our day. We hope you continue to enjoy your new home!
5/5
GoogleGreat location, facilities and team at The Lark.
Hi Leif, so happy to have you living with us in The Lark - Great to hear you are enjoying your living experience with us. We hope you continue to enjoy your new home!
5/5
GoogleWe have been using Allsops for our funeral supplies needs for many years now and have always been satisfied with their products and their customer service. Tom has been an attentive member of the team, happy to listen to feedback and inform us of changes and new products.
Thank you for your kind review. We really appreciate your continued support over the years and are pleased to hear you’re happy with both our products and service.
5/5
TrustpilotAndrea from the sales team is wonderful
Andrea from the sales team was absolutely fantastic throughout our whole journey. She was incredibly supportive and patient at every stage, and what really stood out was that her support didn’t stop once we had moved in. She went above and beyond by offering us a loan sofa and a few bits and pieces to help us settle in while we were waiting for our own items to be delivered. Her kindness, responsiveness, and genuine care made the entire experience much smoother and more reassuring. We couldn’t have asked for better support.
5/5
TrustpilotPopped in unannounced
Popped in unannounced. Was dealt with by a welcoming, professional lady who was very helpful.
5/5
GoogleThe Best Suppliers of funeral related equipment they never fail and the staff there are very polite & helpful especially when things are tough Megan comes to the rescue with a helpful plans.... I have great conversations with Isobelle she not only funny but brightens up my day with laughter She is now off on Maternity Leave and i wish her well with all the love in the world on the Birth of her baby xxx So Hurry Back!!! lol But in all seriousness they are all truly amazing and a really good company to deal with
Hi Nigel, Thank you so much for taking the time to leave such a thoughtful review. We truly appreciate your kind words and are delighted to hear that you consistently find our team polite, helpful, and supportive, especially during challenging times. It means a great deal to us to know we can be relied upon and that our service makes a positive difference. Your support and trust are genuinely valued, and we look forward to continuing to work with you. Happy New Year to you and yours.
5/5
TrustpilotAndrea and Alanna are both very…
Andrea and Alanna at the Hazlewood Showroom in Aberdeen are both very welcoming and incredibly helpful. I arrived for the appointment with an expectation of what I was looking for, and they exceeded everything with their knowledge and advice. Andrea was also great at helping entertain my toddler, Mitchell, whilst Alanna talked me through the specifics. Both have been a pleasure to deal with and I’m now very much looking forward to the future in my new home.
4/5
TrustpilotGreat service
Great customer service before and after my purchase. Great with explaining how everything in the house works. Good with addressing any queries or issues after moving in. Would have liked to be able to negotiate the price or get key worker discount.
5/5
TrustpilotReliable and Professional Maintenance Service
I would like to give a well-deserved positive review to Kevin and Juan, the maintenance technicians arranged by the developer. Over multiple service visits, they have consistently delivered excellent results and demonstrated a strong sense of professionalism. From the moment they arrive, it is clear that they take pride in their work and are committed to providing high-quality service.
4/5
TrustpilotGreat team
Brendan, Terri and the team are always very helpful and are very proactive!
5/5
TrustpilotVery responsive to all queries
Very responsive to all queries. The agent has always made sure availability for property viewings and provided clarity in all communications. This led me to secure a property in less than 2 weeks.
5/5
TrustpilotPolite
Polite, friendly and helpful, allowing ample time to view the properties.
5/5
TrustpilotRecently purchased our new home at…
Recently purchased our new home at Fortuna Fields in Wingham. Our sales consultant, Louise, has been excellent and helpful. We are grateful to have her helping us through the whole process.
5/5
TrustpilotHad a great experience buying through…
Had a great experience buying through auction! Simon in particular was most helpful
5/5
GoogleExcellent range of products, super delivery and fair pricing. Great overall experience. Have used many time in the past, will use again and would recommend.
Hi Andrew, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve consistently had a great experience with our products, delivery, and pricing. Your continued support means a lot to us. We look forward to serving you again soon!
1/5
TrustpilotVery disapointing communication
They are listing properties for renters in our area, do not answer any of the phone numbers listed within adverts, addresses for their business dont exsist when go to visit a human, emails if replied to took months, to be honest as a first time renter i hope this isnt the type of service we are to expect elsewhere, but looking at the reviews here, this company is one to stay clear of, thank you all for your reviews.
5/5
GoogleWe had the pleasure of working with Callum Roxburgh of Allsop LLP for the valuation and remortgage of our hotel. Callum demonstrated exceptional professionalism, efficiency, and cooperation throughout the process. He was consistently responsive, supportive, and proactive in addressing our needs. His deep understanding of commercial property and the hospitality sector provided invaluable insight and confidence during the valuation process. We highly recommend Callum and Allsop LLP to anyone seeking a knowledgeable, reliable, and professional valuer.
Thank you so much for your very kind review. We have shared this with Callum who is delighted with the feedback and we wish you every success with your hotel.
5/5
GoogleGabrielle is amazing!!! She is always super smiley and always happy to help with anything you need!
Thank you so much for taking the time to give a shout-out to Gabi! We're so grateful to have her on our team and glad she's able to provide you with amazing customer service. We'll make sure to pass along your kind words to her.
5/5
GoogleRating only, no written review.
Thank you for leaving a 5* review!
1/5
TrustpilotBe very cautious as they require a…
Be very cautious as they require a current landlord reference which most won't give until you have given notice. After going through the very annoying home check portal they use they said we need landlord reference now, I explained to do that I have to give notice and potentially make myself homeless as they will not tell you if the application is accepted subject to landlord review. We know our reference will be good but unless we know that the application has been agreed with just this to happen then who in thier right mind is going to take a risk on being homeless because these people won't tell you important information. It's a ridiculous process and will I imagine cause many people to not bother. Update - whatever the agent who shows you around tells you probably isn't true. We were told that the rent includes all utility bills, the houses don't use gas so just electric, however further down the line as we were about to sign up after the ridiculous vetting process was battled we were told "oh no it's only certain properties that include bills" guess what the one we viewed apparently didn't include bills despite the agent telling up on viewing that it did. But its OK because if you want the same house (just called something different) then you have that for an extra £360 a month but no bills 😂 They also told us the Company want people in within 6 weeks even if you have to give a month's notice on your current property and the bit about "a, weeks rent as deposit" you guessed it that's only on "certain properties" but you have to guess which ones as the website won't tell you. Also they don't call you back if you leave messages for them and everytime you call you are in a, queue for 5 minutes. All in all a really bad experience and people need to be warned that despite and all singing all dancing offer the reality when you get into it is VERY different. Safe to say I have cancelled my application. They basically want £2400 a month minimum for the "zero bills" option or £1900 if you pay your bills, now I don't anyone who uses £500 a month on electric, especially in a "environmental" new home. Be careful all is not what it seems
5/5
GoogleAbsolutely 5 star experience! As always, Jimmy Bruce and his team - always available - provided a first class service. After wasting time with unrealistic high street agents I went to Allsop who achieved a fair price in a short timeframe with a smooth certain completion! Highly recommend Allsop to sell your property. Thanks Jimmy!
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (33 Wigmore Street) has the most, with 207 reviews rated 3.4 out of 5, followed by Braintree with 185.
The six Allsop offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
