Trusted Agent profile
★★★★★
256 reviews across 2 offices and 2 platforms
Allen Heritage has two offices, in West Wickham and Croydon. Together they have 256 reviews on two platforms, rated 4.9 out of 5 overall.
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Allen Heritage's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBeen dealing with this company for years, we complete all of their clearances for the clients. Easy to work with, great communication, and always pay on a time. A real pleasure to work for. A huge thank you to the entire team who work there. Could not recommend enough.
5/5
GoogleGreat company to deal with, especially Louise Davies very professional at all times. Lovely person to work with, look forward to more opportunities to work with her agin.
5/5
GoogleDenny from Allen Heritage, is a pleasure to work with - always professional, responsive and reliable. I would highly recommend him and Allen Heritage to anyone seeking a trustworthy estate agent.
5/5
GoogleLouise and Kim were brilliant, helped us every step of the way and we look forward to working with them in the future
5/5
GoogleLara Dean came to my flat Thursday 11 September 2025 to help me with transferring my rent from Croydon Almshouses to Allen Heritage. She was very caring, patient and understood my limitations. Lara is a truly efficient professional, I couldn't have done this without her help.
5/5
GoogleThe Team at Allen Heritage Shirley have been incredible ever since we moved into our home over a year ago. Recently we had a fault with our oven and informed them on a Saturday evening. By Monday morning Denny had emailed us to advise us of a replacement and Lara had arranged a brand new one to be delivered by the Wednesday. The team were fast, professional and the customer care they provide is brilliant! Thanks AH 🙂
5/5
GoogleI dealt with Kim and Louise and both were great from the offset . Being transparent and clear throughout the sale process , thank you
5/5
GoogleI found both Kim and Louise to be excellent, really professional and first class communicators, if only all estate agents were like this.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat company to deal with, especially Louise Davies very professional at all times. Lovely person to work with, look forward to more opportunities to work with her agin.
Hi Mark, thank you for the great review! It has been a pleasure working with you on your purchase and we very much look forward to seeing how the project progresses - all the best in the meantime!
5/5
GoogleDenny from Allen Heritage, is a pleasure to work with - always professional, responsive and reliable. I would highly recommend him and Allen Heritage to anyone seeking a trustworthy estate agent.
Hi Claire - thanks for a lovely 5 star review! Always a pleasure to hear feedback like this, it really motivates the team and Denny will be especially happy! - Thank you and all the best.
5/5
GoogleLouise and Kim were brilliant, helped us every step of the way and we look forward to working with them in the future
Hi Katie, Thank you so much for the 5 star review! Its great to hear that you are happy with the service and we look forward to working with you in the future too - all the best.
5/5
Googleit's always a pleasure when someone answers the phone with a happy voice
Hi Mervin, thanks for the feedback - very much appreciated!
5/5
GoogleReally friendly, competent and professional service. Very first class service especially from Ms Louise Davies , highly recommended to anyone wishing to buy or to sell property.
Hi Angela, thanks for your review - so kind of you! It has been a genuine pleasure working with you and your husband on the sale, you have been the very best clients from start to finish. We are so glad that this has now completed and we wish you all the very best. If we can be of any help in the future, we would be delighted to help.
5/5
GoogleI’ve had the privilege of having the services of a highly respected and professional agency. Instant communication was forthcoming as soon as events developed, discussions and advice followed. Everything went smoothly. I’m truly grateful.
Thanks for the five star review! Its so great for the team to hear feedback like this, it really spurs us all on! All the very best.
5/5
GoogleBeen dealing with this company for years, we complete all of their clearances for the clients. Easy to work with, great communication, and always pay on a time. A real pleasure to work for. A huge thank you to the entire team who work there. Could not recommend enough.
Thanks Jamie, that's really kind of you! We love working with you too - always a pleasure.
5/5
GoogleI recently had the pleasure of working with Allen Heritage and was thoroughly impressed by the quality of service they provided. Kim and her team, especially Louise, were consistently accessible and maintained clear, regular communication to keep me updated on all developments. Their professionalism and expertise made the experience seamless and highly positive. I would not hesitate to recommend their services to anyone.
Hi Sarah, thank you for taking the time to leave such a lovely review - Kim, Louise and the team will be delighted! We hope to be working with you again in the near future - all the very best.
5/5
GoogleI recently moved to a new place. What a great new start thanks to Allen Heritage i got this. Specifically, I would like to sincerely thank Denny, who accompanied and helped me in every process so that I could start a new life more easily. Denny is very helpful and always answers all my questions promptly. Thank you Denny! -Vinh-
Hi Vinh, thank you so much for your kind review - its means a great deal to the whole team and especially Denny! We hope you enjoy your new home and if we can be of any help moving forward, please let us know. All the best
5/5
GoogleSally has been great to liaise with my purchase of my new home. She has listened to my specific needs , guided me through process of making an offer and has selected properties which have been suitable. She is an absolute star and an asset to Allen Heritage.
Hi Kris - thanks for your 5 star review - its great to hear your feedback, Sally will be particularly delighted!
5/5
GoogleKim and Louise were fantastic and help me out in every single way. Could not have wished to deal with better people constantly kept me updated. Fantastic service.
Hi Marc, thanks so much for your review - we really appreciate it! We are really pleased to hear of your experience and hope to deal with you again in the future - all the best.
5/5
GoogleWhat a pleasure to meet Lara, she was very knowledgeable and nothing was too much trouble for her.
Hi James, thank you for taking the time to leave a review, we truly appreciate it! It has been a pleasure dealing with you and we wish you all the best in your new home. If you need anything in the future please let us know.
5/5
GoogleI have been so happy working with Allen heritage, Max is a superstar!
5/5
GoogleGood experience, made the transition from finding a property to moving in very smooth!
5/5
GoogleDenny was very professional and helpful throughout the entire process Highly recommend him and his company.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Wickham has the most, with 163 reviews rated 4.9 out of 5, followed by Croydon with 105.
The two Allen Heritage offices, by town:
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