Trusted Agent profile
★★★★★
256 reviews across 2 offices and 2 platforms
Allen Heritage has two offices, in West Wickham and Croydon. Together they have 256 reviews on two platforms, rated 4.9 out of 5 overall.
254
Reviews on Google
All 2 offices
2
Reviews on Yell
All 2 offices
Allen Heritage's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKim and Louise were great, they kept us well informed about the sale and any problems that occurred, they worked with us all through the sale, although they didn't manage to sell the land , due to certain issues, they guided us to their partners who auctioned it off for me, i would definitely use them again thank you both
Hi Rocco, thanks for taking the time to leave us a 5 star review! If you need us again in the future, please do let us know.
5/5
GoogleDenny was always super helpful whenever I contacted him
Hi Louisa, thank you so much for the 5 star review and feedback - Denny will be delighted!
5/5
GoogleStrongly recommend using their services, Louise was very helpful, knowledgable and helpful throughout the entire process.
Hi Martin, thanks so much for your kind review and feedback, Louise will be especially pleased! We wish you all the very best with your new home and you know where we are if you need anything. Take care
5/5
GoogleI have immensely enjoyed my nine-year tenant relationship with Allen Heritage and, in particular, working with Denny as my main point of contact and liaison with the landlord. Throughout this time, Denny has consistently demonstrated exceptional professionalism, excellent communication, and a genuine commitment to customer service. Any queries, maintenance concerns, or tenancy-related issues were always addressed promptly and efficiently, with clear communication throughout the process. Denny has been approachable, reliable, and proactive in ensuring that matters were resolved to a satisfactory outcome. It has been a pleasure working with him over the years, and I would highly recommend both Denny and Allen Heritage for their outstanding service and dedication to their clients!
Hi Eve, thank you ever so much for your kind works, it really means a great deal to the team and of course Denny! Thank you too for being a great tenant, it has been a pleasure and sorry to see you go. We wish you all the very best in the future and we are always here if you need anything from us.
5/5
GoogleExcelent service from start to finish always kept updated would use them again
Hi Keith, thank you so much for the 5 star review and we wish you all the very best with your project - if you need anything in the future, please do let us know.
5/5
GoogleWe've had the opportunity to interact extensively with Allen Heritage twice over the last 2 years or so and specifically with "Marvelous" Max on both occasions. First time around was when we were buying our home and now when we're in the process of selling it. Max is extremely patient in handling all queries and always gives the most balanced advice. He has this calm demeanor that puts you at ease during a lengthy buying/selling process. He comes up with well thought out suggestions and is very practical in his approach. Thank you "MM"!
Ha,ha! We love the feedback and so did 'MM' who has an embarrassed grin on his face! Thank you so much for the trust you have placed in us and we hope that we can see the transaction through smoothly from here!
5/5
GoogleAllen Heritage Estate were wonderful throughout my mum’s move to her new accommodation. Nicola and Rob were such a joy to dealt with and was consistently respectful, warm, kind and very approachable during the entire process which makes its feel much easier. They were supportive from start to finish, communicated clearly, and always made us feel comfortable asking questions. We really appreciated their thoughtful and professional service and would happily recommend them to everyone! Thanks so much again Nicola and Rob for all the great help!
Thank you so much for your thoughtful review, it really means a great deal to u! Its been a real pleasure helping your Mum with the new accommodation and we are soon she will very quickly make it a home. If you need any help or assistance going forward, please do not hesitate to let us know - all the best.
5/5
GoogleWe had an excellent experience working with Kim and Louise at Allen Heritage Estate Agents. From day one, they were incredibly supportive, proactive, and highly professional and kept us fully informed throughout the entire process, coordinating between us, the buyers, and our solicitors at every stage We are very pleased that we made the decision to use Allen Heritage for their guidance and professionalism throughout, and would highly recommend Kim and Louise to anyone looking to sell their property.
Hi Karen, delighted to hear your comments on our service! Kim & Louise enjoyed working on your sale and were very pleased when we got it to completion. We wish you all the very best moving forward and if you need anything further please do not hesitate to let us know.
5/5
GoogleIt was great working with Kim. Very professional. Will highly recommend.
Hi Neeraj, thank you so much for your 5 star review! Kim was delighted to hear your positive feedback. We wish you all the very best and hope to work with you again at some point in the future
5/5
GoogleAllen Heritage provided a fantastic service on the recent sale of my land. Kim & Louise both made the whole sale process very easy and stress free. I will certainty recommend them to family and friends in the future.
Hi Gary, thank you very much for your kind review, its been a pleasure working on this project, you have been a great client. We wish you all the best for the future and with your move. If you need us again in the future, please do let us know.
5/5
GoogleKim and Louise were absolutely fantastic throughout the entire process. They helped me a lot, guided me every step of the way, and made everything feel much easier and less stressful. Their combined expertise is truly unmatched, and I always felt confident knowing I was in such capable hands. I highly recommend them to anyone looking for knowledgeable, supportive, and professional agents.
Hi Sajid, that is so nice to hear - thank you so much for leaving such a great review! Kim & Louise will be especially delighted. We wish all the best with your plans going forward and you know where we are if you ever need our services again in the future.
5/5
GoogleWe had a fantastic experience with Allen Heritage start to finish. The entire process was smooth, professional, and stress-free. A special thank you to Denny Ferrara, who was absolutely amazing throughout. Denny kept us constantly updated at every stage, was always quick to respond to our questions, and made sure we knew exactly what was happening, his communication and dedication really stood out and made the whole experience so much easier. We truly appreciate all the support and would highly recommend this rental agency, especially if you have the pleasure of working with Denny Ferrara. Excellent service all around!
Hi Jerome, thank you so much for the glowing review! It means a great deal to the team, and especially Denny, to hear this feedback. We hope you are happy in your new home and we are always here should you need anything - all the best.
5/5
GoogleWhat a great transaction I had with Allen heritage. From the off set Max with clear and honest about what was happening with the offer I made. It was 3 weeks from offer to completion! Over the moon with the service from this team, thank you.
Hi Daniel - thank you so much for taking the time to leave a 5 star review of our service, we really appreciate it and Max will be especially pleased. We wish you all the very best in your new home and we are always here if you need anything further. Thanks again.
5/5
GoogleLouise and Nicola have been absolutely brilliant throughout the whole process. They’ve both been so helpful, kept things moving along quickly, and have been lovely to work with from start to finish :)
Hi Jenny, thank you so much for your kind words! They are greatly appreciated and both Louise & Nicola will be delighted to hear your feedback. You have been great to work with too and thank you for your speed and efficiency. We wish you all the very best with your new venture and look forward to seeing our plans for the shop coming to fruition.
5/5
GoogleRating only, no written review.
Hi Andy, thanks for the 5 star review and we wish you all the very best with your transaction. If you need us for anything, please do not hesitate to let us know.
5/5
GoogleRating only, no written review.
Hi Mathew, thank you so much for your support and hopefully we will work with you on another project in the future - all the best.
5/5
GoogleFrom the outset the Allen Heritage team were professional and organised. The viewings soon materialised and were acted upon. We would highly recommend the exceptional service that they provide. Special thanks to Louise for her help and regular updates. All the best!
Hi Maria, thank you so much for taking the time to leave us such a nice review - greatly appreciated by Louise and the team! We wish you all the very best with your plans and you know where we are if you need us in future.
4/5
GoogleSmooth and efficient experience, with them, as a lessor
Thank you Anant.
5/5
GoogleGreat value for money. Smooth transaction. They changed garages for me without any issues. Friendly as well.
Hi Haroon, Thank you for your kind feedback, greatly appreciated! I am glad that we could switch you to a garage that suited you better - not problem at all. If you have any issues at all, please do let us know.
5/5
GoogleI received outstanding service execution from agent Denny F and Michael (contractor) I requested a maintenance job to be completed via Street.com. in a matter of one week, my issue was resolved, and follow-up emails were sent, ensuring that I was totally happy with the work carried out. Thank you Allen Heritage, contractor(s) and overall team. A big shout out to the Shirley branch 😊💪. Most appreciated.
Hi Lavona, thank you so much for the lovely review - very much appreciated! Denny will be pleased with the feedback as will the rest of the AH team - all the best and you know where we are if you have any issues.
5/5
GoogleDenny was incredible! He supported us through our journey as first time renters - no question was too silly for him and we really appreciated all of his hard work and friendliness. Thanks Denny!
5/5
GoogleWe had an excellent experience working with Kim and Louise at Allen Heritage Estate Agents, Shirley. From day one, they were incredibly supportive, proactive and highly professional throughout the entire process. They stayed on top of coordination between the sellers and our solicitors at every stage, and whenever challenges arose during conveyancing, they approached them with a calm, solutions-focused mindset. Their ability to problem-solve and keep all parties aligned made a real difference and helped the transaction progress smoothly. What truly stood out was their commitment beyond the sale itself. Even after completion, they continued to be helpful and responsive, which reflects their genuine dedication to client relationships rather than just the transaction. We are very grateful for their guidance, patience and professionalism throughout, and would highly recommend Kim and Louise to anyone looking for a reliable and supportive estate agency team.
Hi Takiraza, Thank you so much for writing such a full 5 star review! Such a boost to the team, especially Kim & Louise. We wish all the very best and hope that we may work together again at some time in the future -All the best
5/5
GoogleLouise A was absolutely brilliant. She helped us every step of the way. Always going above and beyond to get us into the shop. Thank you so much for all your help
Hi Jack, thanks so much for taking the time to leave us a 5 star review! We wish you all the best in the new premises and with your new venture - if you need anything at all please do let us know.
5/5
GoogleSo we've today completed on our 1st building plot which we bought through Allen Heritage estate agents and ive got to say they have been absolutely fantastic from start to finish, my initial contact was with Louise and then with Kim, both …
Hi Stuart, it is so lovely to read your review and comments, its a real boost to the team - especially Louise & Kim who are so passionate about the work they do. We wish you all the very best with your project and hope to do business with you again in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Wickham has the most, with 163 reviews rated 4.9 out of 5, followed by Croydon with 105.
The two Allen Heritage offices, by town:
