Trusted Agent profile
★★★★★
256 reviews across 2 offices and 2 platforms
Allen Heritage has two offices, in West Wickham and Croydon. Together they have 256 reviews on two platforms, rated 4.9 out of 5 overall.
254
Reviews on Google
All 2 offices
2
Reviews on Yell
All 2 offices
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Allen Heritage's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust to confirm, we were happy with the service provided by Allen Heritage for our "Find only" tenant requirement. We dealt with Denny Ferrara who's experience and professional approach ensured that the process was completed smoothly. Terry & Gill R
5/5
GoogleKim and Louise are brilliant!
5/5
GoogleRating only, no written review.
5/5
GoogleA 5-star review for Denny at Allen Heritage who manages the letting of our property with reassurance and ease. Highly recommended.
5/5
GoogleExcellent service and in particular sorting out problems before the new tenant moved in.
5/5
GoogleI have had the pleasure of working with Allen Heritage Estate Agents in Shirley for a land sale. They were absolutely fantastic from the outset. I would highly recommend them.
5/5
GoogleKim and Louise were more then excellent the whole way through my purchase of our new property, very polite and professional
5/5
GoogleDenny at Allen Heritage has looked after my flat in Beckenham for many years. Very professional. Lovely team. Keep up the great work guys!!
5/5
GoogleJust to confirm, we were happy with the service provided by Allen Heritage for our "Find only" tenant requirement. We dealt with Denny Ferrara who's experience and professional approach ensured that the process was completed smoothly. Terry & Gill R
5/5
GoogleKim and Louise are brilliant!
5/5
GoogleRating only, no written review.
5/5
GoogleDenny at Allen Heritage has looked after my flat in Beckenham for many years. Very professional. Lovely team. Keep up the great work guys!!
Hi Andy, thanks so much for the 5 star review - always great to hear positive feedback! Its been a real pleasure being your managing agent over so many years. We wish you all the very best and you know where we are if you need us in future.
5/5
GoogleI bought a property through Allen Heritage and worked with Sally from the beginning who showed us various properties and eventually found one that we purchased. Sally was lovely, very patient and informative, always willing to answer our questions and accommodate our schedules to view the property (as we viewed it many times). Overall Sally and the Allen Heratige team were very accommodating and professional.
5/5
GoogleI have had the pleasure of working with Allen Heritage Estate Agents in Shirley for a land sale. They were absolutely fantastic from the outset. I would highly recommend them.
Thanks Anne-Marie, Kim & Louise have really enjoyed working with you - we know its been a real challenge and we are here if you need any support or advice moving forward. All the very best
5/5
GoogleKim and Louise were more then excellent the whole way through my purchase of our new property, very polite and professional
Hi George - thanks so much for the 5 star review - we definitely appreciate it and it gives the team a boost to hear feedback like this, especially for Kim & Louise. All the best and if we can help in the future please do let us know.
5/5
GoogleLara was outstanding. Great team work for sorting my dad heating. Keep up the good work
5/5
GoogleLara was outstanding. Great team work for sorting my dad heating. Keep up the good work
Thanks Yaroslav - we really appreciate your 5 star review! We are also pleased to hear how quickly we sorted the heating on your dads flat - all the best!
5/5
GoogleLara Dean came to my flat Thursday 11 September 2025 to help me with transferring my rent from Croydon Almshouses to Allen Heritage. She was very caring, patient and understood my limitations. Lara is a truly efficient professional, I couldn't have done this without her help.
Hi Gizela, it is so lovely to hear your feedback - thank you. The team have been working hard on the transition and we agree - Lara has been doing an amazing job! We are always here if you need any further support. Take care.
5/5
GoogleThe Team at Allen Heritage Shirley have been incredible ever since we moved into our home over a year ago. Recently we had a fault with our oven and informed them on a Saturday evening. By Monday morning Denny had emailed us to advise us of a replacement and Lara had arranged a brand new one to be delivered by the Wednesday. The team were fast, professional and the customer care they provide is brilliant! Thanks AH 🙂
Hi Leanne, thank you for a lovely review! We are delighted to hear how pleased you are with the service, it really motivates the team - thank you. I hope all is well with the new oven but if there are any issues, please let us know. All the best
5/5
GoogleI dealt with Kim and Louise and both were great from the offset . Being transparent and clear throughout the sale process , thank you
Hi Robert, thank you so much for your 5 star review - we really appreciate it! It has been a pleasure working with you on the sale of your site and we are always here if you need us in the future - All the best.
5/5
GoogleI found both Kim and Louise to be excellent, really professional and first class communicators, if only all estate agents were like this.
Hi Andy, that's such a nice review - thank you! A great boost for the team to hear, especially Kim & Louise. Take care and all the best
5/5
GoogleExcellent service from Denny and the Allen Heritage team. Fast responses to questions and all information relayed to all parties within minutes of coming available, crunch time came, with whom appears to be an excellent Tenant, put forward to me and contracts signed with all guidance on the whole process, felt that I was in very good hands with this company.
5/5
Googleit's always a pleasure when someone answers the phone with a happy voice
5/5
GoogleLara has been really helpful in coordinating viewings at short notice, answering queries and providing details promptly when asked. She was even there with me when I learned my offer had been accepted!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Wickham has the most, with 163 reviews rated 4.9 out of 5, followed by Croydon with 105.
The two Allen Heritage offices, by town:
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