5/5
GoogleAllen Heritage were a great help in looking for our first place to rent. In particular, Denny Ferrera at the Shirley branch was so helpful and answered all of our questions, making the process so easy!
Trusted Agent profile
Allen Heritage estate agents in West Wickham and Croydon
★★★★★
256 reviews across 2 offices and 2 platforms
Allen Heritage has two offices, in West Wickham and Croydon. Together they have 256 reviews on two platforms, rated 4.9 out of 5 overall.
254
Reviews on Google
All 2 offices
2
Reviews on Yell
All 2 offices
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Our offices
Allen Heritage's two offices, most reviewed first. Each has its own page.
Latest reviews from every Allen Heritage office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
Google5* Flawless Service Met Kim Allen and her team for the first time at their "Ophelia Court" launch weekend. I have attended many of these open days but never have I come across such a professional, efficient, and exciting launch. The team on site knew the development inside out and went above and beyond to make sure we were well looked after. Drinks, food, price lists, spec etc.. etc... The viewing was followed up with an email and personal phone call straight away, flawless! Being in the profession and working with numerous overseas investors, I will gladly forward any business to Kim and her team, it will be a pleasure to be associated with one of the last remaining agencies that still put their personal touch on everything! Thank you guys!
Agent replied · 12 June 2024
The team here at Allen Heritage are really grateful for your great review, we're glad you enjoyed our launch event, it was a big success!. If there is anything our team can help you with in the future, just give us a bell!
5/5
GoogleAllen Heritage were extremely helpful and professional when they sold my property in Downderry Road. The property sold very quickly (after the first open day in fact!) and for a good price. I found all of the team helpful and professional. Would certainly recommend to anyone who is selling a property.
Agent replied · 12 June 2024
Thank you for your fab review, the team was really happy with there was such a great response from the open day! If you ever need anything from Allen Heritage, just give us call!
3/5
YellFamily owned company-professional service but room for improvement
I purchased my home from Allen Hertiage in March 2018, the process went quite smoothly and just took over 3 months. Although they were very supportive throughout the process, when I completed and moved into my home, there were several teething issues with my property which I feel should have been checked and addressed by them first. I do recommend them but only feel they should be more familiar with the properties they help sell and also willing to support more if issues do occur.
5/5
GoogleVery efficient and friendly staff members
5/5
GoogleAllen Heritage's professionalism and efficiency stood out, from my initial enquiry to completion of the sale. Clear, friendly guidance and support throughout the process, with very regular communication from Tina Baylis and Lucinda Cregan was so helpful and reassuring. I have no hesitation in recommending Allen Heritage.
5/5
GoogleExcellent estate agents. Both Barb and Denny were really easy to deal with for my tenancy. Highly recommend.
4/5
GoogleVery efficient and professional from beginni ng to end
5/5
GoogleA big thank you to Allen Heritage Estate Agents for the great service I have received during the process of dealing with my property matters. Thank you Tina and Luke for taking care of everything for me, and for all the work you had to do during this time! Highly recommended Estate Agent and people. Kind regards Noel
1/5
GoogleTried to buy a house through these clowns mid 2015 only to find that the first viewing, they sent round a total newbie, she turned up 30 minutes late, told us she knew nothing about the area, nor the house and had just started a month ago, then proceeded to waffle on about herself endlessly, but was quick enough to kick us out after 10 minutes as she had to get home.. Second viewing, same woman, now wants us to leave her a review as she was doing us a favour. Throughout the entire process of buying our house through Allen Heritage, they have never had a clue whats going on, often calling me to ask me for an update instead of the solicitors. Frequently sat on their hands doing next to nothing, leaving me to chase them after 8 weeks of undue delays caused by them not talking to the very solicitors they recommended to us and the seller. We frequently spoke to the vendor too who also had very negative dealings with how rude they are and how little they were doing. They then had the nerve to ask me if I would consider using them if we ever wanted to sell the house in the future!
5/5
GoogleVery good Estate Agents. Rented a property through them over a year ago. very easy to deal with and always quick to answer questions.
5/5
GoogleFound our perfect first time renting family home. Dealt with the paperwork very quickly for us so we could be in ASAP. Plus Staff are very friendly and helpful.
5/5
GoogleWhile looking for a flat, Denny and his star were very helpful towards us by advising and guiding us through our purchase of our flat. When we found a flat, we had no hesitation in letting through Allen Heritage, and was absolutely delighted when they let it out within 4 days.
5/5
GoogleI cannot praise Allen Heritage highly enough for their service. They sold my property in West Way Gardens very quickly and for a good price. I found the team particularly helpful and professional. Would certainly recommend.
5/5
GoogleWe feel we have had excellent service from Allen Heritage, always professional but also friendly and very helpful. With their guidance we have been able to sell a difficult property at a very fair market price. We wouldn't hesitate to recommend them elsewhere.
5/5
GoogleI have found the staff and service of Allen Heritage to be very professional. They have been a great support in making our connection and experience smooth in our transitional move to our current property and whenever we have had any questions, have been happy to support. I'm sure that will continue to be the case in any future undertakings and I would like to say thank you in advance team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Allen Heritage
Which Allen Heritage office has the most reviews?
West Wickham has the most, with 163 reviews rated 4.9 out of 5, followed by Croydon with 105.
Where are the Allen Heritage offices?
The two Allen Heritage offices, by town:
- Croydon: 151 Wickham Road, Shirley, Croydon, CR0 8TE
- West Wickham: 131 High Street, West Wickham, BR4 0LU
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