5/5
GoogleAll the staff have been really helpfully in getting the property sold with solicitors being so slow.
Agent replied · 4 July 2023
Thanks for your review Fiona!
Trusted Agent profile · Devon
Verified
Absolute Sales & Lettings in Paignton, Torquay and Brixham
★★★★★
646 reviews across 3 offices and 2 platforms
Absolute Sales & Lettings has three offices, in Paignton, Torquay and Brixham (Devon). Together they have 646 reviews on two platforms, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers37 reviews
Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ...Read all 37 from sellers
Buyers22 reviews
Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ...Read all 22 from buyers
Landlords15 reviews
No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ...Read all 15 from landlords
Tenants11 reviews
The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ...Read all 11 from tenants
Our offices
Absolute Sales & Lettings's three offices, most reviewed first. Each has its own page.
- Absolute Sales & Lettings Paignton27 Hyde Road, TQ4 5BP424 reviews · 254 on Google (4.6)11 in the last 90 days
- Absolute Sales & Lettings Torquay/Wellswood13 Ilsham Road, Wellswood, TQ1 2JG228 reviews · 155 on Google (4.4)0 in the last 90 days
- Absolute Sales & Lettings Brixham36 Fore Street, TQ5 8DZ122 reviews · 50 on Google (4.7)0 in the last 90 days
Latest reviews from every Absolute Sales & Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleReally bad experience in contacting this company. I had to send two messages for the same property as they were not contacting me, rang them, the young lady on the phone told me I would have to wait again to be contacted. When explained that I should have had been contacted already she got impatient and told me that I would have to wait more or try to fill in the form again to visit the property. I did it a third time, but got absolutely 0 replies. Very untrustworthy!
Agent replied · 12 April 2023
Dear Andreia, There is a record demand for rental properties, we receive in excess of 50 enquiries for most properties we advertise and can only book viewings for 4-6 potential tenants at a time. If you are not successful in being in that initial group we simply don’t have the time to call back the other 40 applicants as we then have to switch our focus on the next property that our landlords have employed us to let. If the first block viewing does not result in us finding a suitable tenant we then contact another 4-6 people and continue to do so until we secure a tenant. We have an extra staff member starting with us at the end of the month to help us with the demand but with a lack of rental properties across the market generally it shows no sign of easing. Those agents with more time to call everyone back may well have less properties available to rent, according to Rightmove stats we let the most properties in Torbay each year. It is always disappointing when someone who has not actually been a client of ours reviews us purely because demand is so high. Simon Fisher Founding Director
5/5
GoogleElla Simpson from the Paignton branch has been fantastic. She has dealt with our flat rental professionally and kept us in the loop from the onset. This was a slightly tricky agreement but Ella managed to successful complete with all of us incredibly happy and in a short timescale to save us occuring costs. Thank you Ella, we look forward to having you as our Lettings Manager.
Agent replied
Thank you Lydia.
5/5
GoogleDelighted with the service received from the Paignton office of Absolute Sales and Lettings, from the initial valuation by Nickie to the final sales negotiations carried out by Emily. A very professional, friendly and efficient service all round. We were kept informed of the progression of the sale of our rental property every step of the way and would highly recommend Absolute to others. We will definitely use them in future when we sell our own property.
Agent replied · 7 April 2023
Thank you Robert!
5/5
GoogleThe staff at the Paignton office were completely amazing for us, especially Ella! Nothing was ever too much trouble. She made it as easy for us as possible and kept us up to date and informed of the entire process. So friendly and professional, would highly recommend. We’re now in our home in time for baby to arrive - thank you so much!
Agent replied
Thank you Jordan. Pleased to hear that you felt supported throughout - hope you have settled in well!
5/5
GoogleGreat experience with absolute Paignton from start to finish. They sold my house almost instantly, it then fell through which they then sourced another buyer from up country within a week. Special mention to Nicola Gainard for all her help with viewings and constant contact and updates, and also to Kim Hughes the sales progresser. Always available on phone calls and always quick to respond will definitely be using them again and recommending.
Agent replied · 12 April 2023
Thanks so much for taking the time to leave us such a nice review Todd.
4/5
GoogleAbsolute Sales Torquay office handled the sale of my flat very professionally from start to finish. It took a lot longer than expected to finalise due to circumstances beyond their control.Both Tina and Kim were most helpful in answering any questions I needed to have answers to and kept me updated on progress through to completion. Many thanks for you assistance in this sale. Highly recommended.
Agent replied · 10 May 2023
Thank you Paul.
5/5
GoogleWe purchased a house through Absolute. Our journey was very protracted and far from straightforward, no fault of Absolute though - at every turn they kept us informed of what was happening, and were polite, professional and helpful in all their dealings with us. I want to say a huge thank you to all the staff at the torquay branch (I feel we know them all very well by now!) for playing such an important role in helping us secure our dream home at long last.
Agent replied · 10 May 2023
Thank you Caroline. We hope you are settling into your new home well.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thanks for the great review Charlotte!
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 1 June 2023
Many thanks Liam.
5/5
GoogleExcellent service, communication was spot on. Kept in contact with any updates, throughout. Would highly recommend.
Agent replied · 1 June 2023
Thank you Emma.
5/5
GoogleReally good, efficient and friendly service from Carla and the team at Brixham branch. And very easy to communicate with. Many thanks.
Agent replied · 1 June 2023
Thanks Barney!
5/5
GoogleI recently had the pleasure of using Absolute to sell my home, and I couldn't be happier with the service I received. From start to finish, they made the entire process easy and stress-free. One of the things that stood out to me about Absolute was their marketing skills and photography. The images they took of my property were simply stunning and really showcased my home in the best possible light. I could tell that they put a lot of effort into making sure my property looked its best and it paid off in the end. Another thing that impressed me about Absolute was their communication. They always kept me informed of what was going on throughout the process, and I never felt like I was left in the dark. They were always there to answer any questions I had, and their friendly and professional attitude really made a difference. Overall, I highly recommend Absolute to anyone looking to buy or sell property. They are simply the best in the business and I wouldn't hesitate to use their services again in the future. If you want a stress-free experience and a team of professionals who truly care about their clients, then look no further than Absolute.
Agent replied · 7 April 2023
Thank you so much Ben for this brilliant review! Eye-catching marketing and excellent communication are at the heart of what we do.
5/5
GoogleWe’re so grateful to Carla at Absolute for helping us find our new home. She very quickly understood what we were looking for and thanks to her suggestions connected us with a home we absolutely love. It’s clear that she loves what she does and cares about her clients. Sam also helped us process all of our paperwork quickly and efficiently so that we could move in on the date we wanted. Big thanks to the Absolute dream team!
Agent replied
Thank you Karen! Hope you are extremely happy in your new home.
5/5
GoogleChris and his team at Absolute Sales and Lettings in Brixham delivered a superb service from start to finish when recently selling our property. Would highly recommend them if you are looking to move within Brixham and the surrounding area.
Agent replied
Thanks Becky!
4/5
GoogleNo problem at all with the service and staff at Absolute, from first contact to completion they were the epitome of professional and expert knowledge. This was marred by the buyer who, I was told, was a cash purchaser and therefore more likely to complete quickly. I accepted an offer at the start of August and completed on 18tth November. Not what I had hoped for.
Agent replied · 24 August 2024
Thanks for the review Nigel, it is frustrating when transactions take longer than we all would have hoped for, but we're glad it finally managed to get over the line and that you were pleased with our professionalism!
5/5
GoogleAbsolute Sales and Lettings were an absolute pleasure to deal when purchasing our house. Sam and Lewis were always really helpful and kept the communication going throughout the whole process. Would highly recommend!!
Agent replied
Thank You Laura! We all hope that you have settled in well to your new home and wish you all the best for the future.
5/5
GoogleA very professional team with outstanding service and excellent regular communications on the sale of our property in Brixham, all of which gave us a smooth and easy sale transaction. We would recommend the team highly especially Chris and Lewis
Agent replied
Thanks for the great review Tom!
5/5
GoogleThis is the second time we have used Absolute to sell a property and we have found their dedication and professionalism second to none. The sales team Frank and Tina, not forgetting James, were always prepared to go that extra mile, aided by Shannon and Kim. Our property was probably not the easiest one they have ever sold, with numerous hiccups along the way, which they have taken in their stride. We would not hesitate to recommend Absolute to anybody who is looking for a reliable Estate Agent. We wish them every success in all of their future endeavours.
Agent replied · 12 April 2023
Great to hear that you have been just as impressed with our team throughout your second sale. Thanks so much David.
5/5
GoogleAs this was my first property , everything was very new to me but Nicola and her team were more than helpful throughout the whole process
Agent replied · 7 April 2023
Thanks for your review Connor, we are very pleased to hear that Nicola and the rest of the team did everything to make your move go smoothly!
5/5
GoogleThe team were brilliant from start to finish. Professional, accommodating and helpful and I can't recommend them enough!
Agent replied · 12 April 2023
Many thanks George for this review!
5/5
GoogleRating only, no written review.
Agent replied
Thank you
5/5
GoogleWe had a great experience finding our new home with Absolute! The market is a bit daunting and fast moving at the moment but Ella was a great help and we're so pleased to have found our next new home with Absolute. Would highly recommend them 😊 thanks Ella and the Absolute team! …
Agent replied · 12 April 2023
Hope you're settling in well to your new home! Thank you Heather.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Absolute Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Absolute Sales & Lettings is among The Negotiator Awards 2025 winners.
- BronzeThe Negotiator Awards 2025: Regional Agency of the Year, South West
Negotiator Awards winners in three years, the group and its branches: 2018, 2021, 2025.
Negotiator Awards by year, 2018 to 2021
2021 1 Gold The Negotiator Awards 2021 winners
- GoldThe Negotiator Awards 2021: Regional Agency of the Year, South West
2019 1 Highly Commended The Negotiator Awards 2019 winners
- Highly CommendedThe Negotiator Awards 2019: Regional Agency of the Year, South West
2018 1 Silver The Negotiator Awards 2018 winners
- SilverThe Negotiator Awards 2018: South West Agency of the Year
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
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Questions about Absolute Sales & Lettings
Which Absolute Sales & Lettings office has the most reviews?
Paignton has the most, with 424 reviews rated 4.7 out of 5, followed by Torquay with 228.
Where are the Absolute Sales & Lettings offices?
What do sellers say about Absolute Sales & Lettings?
37 reviews from sellers, rated 4.8 out of 5 on average. For example, Debbie wrote: "Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ..."
What do buyers say about Absolute Sales & Lettings?
22 reviews from buyers, rated 5.0 out of 5 on average. For example, Rachel wrote: "Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ..."
What do landlords say about Absolute Sales & Lettings?
15 reviews from landlords, rated 4.7 out of 5 on average. For example, A customer wrote: "No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ..."
What do tenants say about Absolute Sales & Lettings?
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Steve wrote: "The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ..."
Has Absolute Sales & Lettings won any awards?
Yes. In The Trusted Agent 2026 awards, Paignton won Trusted Agent. At The Negotiator Awards 2025 the group won Bronze for Regional Agency of the Year, South West. The group and its branches have also won 2 other industry awards since 2018.
