2.6/5
Shocking
Rating only, no written review.
Trusted Agent profile
★★★★★
121 reviews across 6 offices and 2 platforms
Aberdein Considine and Co has 121 reviews across six offices (Aberdeen, Shawlands, Ellon, Banchory and Stonehaven) and two platforms, rated 3.9 out of 5 overall.
100
Reviews on Google
All 6 offices
21
Reviews on View Agents
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
From start to finish the advice and service was excellent. Susan Farmer was spot on with valuation and we are so glad we took her advice. Can’t thank her enough ...Read all 7 from sellers
Douglas Telfer and his team are so good to deal with. It was the first time I had dealings with Susan Farmer and she was excellent, really knows her stuff.Read the review from buyers
Aberdein Considine and Co's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
2.6/5
Shocking
Rating only, no written review.
5/5
Na
Very happy I chose AC at the end. Professional, well communicated.
5/5
Rating only, no written review.
1/5
Charge 33% higher selling fees than others and send your private details to the wrong email address. Awaited a home visit 'valuation' as they can't tell you the commission percentage over the phone - wonder why?! After a 2 week wait for visit had to chase them up for the valuation - told me they sent it with all my personal details to someone elses email!! Then Scott forwarded me a generic template letter with NO details describing my property at all, unlike other est agents managed to, with a valuation 10% below what other firms valued my property at. Tried to say the decor (Newly decorated) and fitting a new kitchen (Already good condition) would increase it by £15k (Yet a driveway, garage, new windows & doors and new bathroom doesn't?) Can't recommend. Property is the biggest purchase / sale you'll make and it needs to be done right, and with your information kept private
5/5
We used Aberdeein Considine for the sale and purchase of our new home and can honestly say it was the most stress free move we have ever made. Chris Comfort was excellent and worked round our working ours for signing of documents, phone calls etc. He came highly recommended and did not disappoint at all.
Thank you, Claire, for your kind words - we are delighted to hear you have had a positive experience. If there's anything we can help with in the future, please do not hesitate to get in touch.
5/5
We sold our flat in order to upgrade to a larger property with the support of Aberdeen Considine. The staff there ensured that the process of selling and securing another property was as stress free as possible, through the use of viewing agents who handled showcasing of our flat, through the handing of the mortgage, insurance and entire legal processes. Our flat sold in just over 3 weeks, and in less than a month we were in our new home. I couldn't have asked for a lesser hassle free service. Thank you Aberdeen Considine.
5/5
Professional and efficient
Aberdein Considine & Co have helped me on a number of occasions and have always been very professional and efficient at what they do. Easy to talk to and very good at keeping you informed. They provide you with a quote before taking on the work so you are not stung with a bill you are not expecting at the end. Would definitely recommend.
5/5
Flat sale
Excellent service from start to finish. Constantly kept updated on every aspect of my sale. Would thoroughly recommend Aberdein Considine as your first choice of agent. Thank you for a brilliant & efficient service.
5/5
Excellent professional service
Felt well looked after, with timely commutations throughout whole process of flat buying. We appreciated the speedy procurement of workmen, which allowed seamless completion of some minor work required in flat. Highly recommend these excellent people.
5/5
SALE
I found the service to be good although did not receive a copy of my final bill and my Property is still on the ASPC despite being sold for about three weeks. I found your staff to be helpful
5/5
Fantastic service!
Absolutely first class service. Knowledgeable, professional and quick to react. Kept me fully in the loop during the selling process. Delighted!
4/5
Always very helpful.
My sale was difficult as I was in the South of England and laws are different there, but I was very well looked after. Questions were always dealt with quickly and efficiently.
5/5
Friendly Professional Service
Everyone involved with putting my property on the market, arranging viewings right through to selling and buying my new property were all friendly and professional making the whole experience stress free.
5/5
The Complete Package
I have used Aberdein Considine several times to sell property and they did not disappoint yet again! I had a seamless service from valuation, selling, conveyancing and even financial advice. I cannot recommend them highly enough. Susan, the Branch Manager and her dedicated team go the extra mile.
5/5
Straight forward, stress free and great value.
Moyra Cormack and her team in Ellon provide a great service - they know the market in Ellon and put together a great selling package for us, They also handled the purchase of our new home and negotiated a fabulous deal, Most importantly we were kept advised at all critical stages - this has been a very stress free experience for us and we have no hesitation in recommending them.
5/5
Helpful, professional service.
As the firm contracted to oversee the marketing and sale of my property, I found Aberdein Considine to be open and straightforward to deal with. All representatives I dealt with were honest, helpful and friendly, which kept the process as pain-free as possible.
5/5
Super service
An efficient and professional service from AC&Co again for us. Mr Considine offers tremendous advice and Stevie oversees the whole Conveyancing process in such a proactive manner. Thank you!
5/5
excellent service
Excellent service from the first phone call to initiate our home sale to completion. Everyone we came into contact with were very friendly. Thank you to all at Aberdein Considine for their professional service.
5/5
Rating only, no written review.
Hi Monica Canesa, we really appreciate your positive review!
1/5
Stay away from them. They will appear as the least pricey among what seems the group of top-companies. Again: stay away, they are not worth it! It's an arrogant company that will stop dealing with you once you signed up with them. Their quality of work might be up to required level but they certainly don't have you, the customer in mind when communicating. Approach them with great mistrust and ask as many questions. Be happy when they answer anything. In fact, they will decide not to respond to your questions and not share information nor documents. Customer service means NOT to translate legal language for you. They are the classic old-men club, 'modern times' have not happened at this company. Modern forms of marketing are only slowly adopted. Their timing is often very off - you need to push them all along, otherwise they won't do a thing. That does include their property-showing process (such poor service is what you get when they don't charge you for it) and the handling of paper work.
Hi Katja, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with the service you received from our Union Street branch. We would like to work towards a resolution, so if you are willing, please reach out to me directly on 01224 337395 to discuss your concerns further. I was surprised by your remark about our marketing techniques, as we are one of the few firms to have an in-house digital marketing team. The people in this team dedicate their entire time to publishing articles and social media content to ensure that properties on the market with us reach the largest possible audience. This approach, blended with our weekly itinerary across traditional media platforms, puts our properties in front of more than 1.5million people every month. I would also politely refute your 'old men club' remark, as would our Managing Partner (a woman) and the 20 female Partner & Associate Partners who run and contribute so much to our business. Kind regards, Ryan.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
2/5
We let a property via here. Worst letting agent we've ever used. Avoid where possible...
1/5
Edinburgh Branch terrible service
I was trying to view one of the properties in Bonnyrigg Edinburgh - called them a number of times - no reply. I have then sent an email requesting to arrange a viewing. I've got a reply only next day advising to call them to arrange a viewing! I'm not sure how they manage to sell their properties since it is such a nightmare even to get a viewing! I was very interested in a property however after numerous unsuccessful attempts I simply gave up and decided not to waste my time. Well done - you might have just lost a sale!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Aberdein Considine and Co has 121 reviews across its six offices, rated 3.9 out of 5 overall: 100 on Google, 21 on View Agents.
Aberdeen (420 Union Street) has the most, with 110 reviews rated 3.8 out of 5, followed by Shawlands with 5.
Aberdein Considine and Co has six offices:
7 reviews from sellers, rated 4.6 out of 5 on average. For example, Ms wrote: "From start to finish the advice and service was excellent. Susan Farmer was spot on with valuation and we are so glad we took her advice. Can’t thank her enough ..."