5/5
GoogleThank you for fixing the lift. It stopped working on Sunday morning and by mid-afternoon it was back up and running. My partner is pregnant and couldn't manage 6 flights of stairs so it was really urgent.
Trusted Agent profile
ABC Estates reviews
★★★★★
403 reviews across 2 offices and 3 platforms
ABC Estates has 403 reviews across two offices (Edgware and Manchester) and three platforms, rated 4.2 out of 5 overall. ABC Estates has the most, 403. Checked 9 October 2026.
337
Reviews on Google
All 2 offices
11
Reviews on Facebook
Business-wide
55
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
Seeing ABC’s many boards around Edgware I must admit I was a little sceptical but I called them, and their sales manager came to value my property that same ...Read all 3 from sellers
Buyers2 reviews
Thank you Hannah for all your help and patience as we found our First Home. Whilst things didn’t always go smoothly due to circumstances out of our control and ...Read all 2 from buyers
Landlords12 reviews
I had previously let my house through a local agent whom I chose because we negotiated a discounted commission. It was the most expensive saving I ever made! ...Read all 12 from landlords
Tenants6 reviews
My partner and I recently returned to the UK seeking rented accommodation. As we could not provide up to date references many agencies and landlords would not ...Read all 6 from tenants
Our offices
ABC Estates's two offices, most reviewed first. Each has its own page.
Latest reviews from every ABC Estates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GooglePleased to recommend abc, who have really worked hard for us this last year.
1/5
GoogleRating only, no written review.
5/5
GoogleWe recently instructed ABC to manage our Estate. It now feels good to have someone that actually listens to what we want.
5/5
GoogleVery impressed with your service. Pleased to recommend you.
5/5
GoogleThank you for sorting out the flooding in the basement garage. It was a big job but hopefully we should be flood free from now on.
Agent replied
Dear Tanisha, thank you for your kind review. We look forward to being of service to you again in the future!
5/5
GoogleWe salute you, you have turned us around and brought the two factions in our building together for the first time in years.
Agent replied
Dear Steve, thank you for your kind review. We look forward to being of service to you again in the future!
5/5
GoogleBradley has been fantastic during a very stressful time. Our house fell through at the last minute but with almost no stress at all Bradley found a perfect solution. We could not be more grateful!
Agent replied
Dear Curtis, thank you for your kind review. We look forward to being of service to you again in the future!
5/5
GoogleABC recently took over the management of our block. We were all concerned that the old managing agent would not cooperate with the handover process. Richard led them through his Handover Protocol firmly and politely and made sure we eventually got all of the data and paperwork from the old agent that was required. Good start, very impressed.
Agent replied
Dear Rachel, thank you for your kind review. We look forward to being of service to you again in the future!
1/5
GoogleI would avoid this firm at all costs. Members of staff are dishonest. DO NOT USE EVER .
5/5
GoogleWe just redecorated our building. Last time the old agent made the whole exercise a nightmare. This time it was a pleasure. It couldn't have gone smoother.
Agent replied
Dear Jelena, thank you for your kind review. We look forward to being of service to you again in the future!
5/5
GoogleOur estate had a problem with "unsavoury tenants" using various flats for immoral purposes. ABC took a zero tolerance policy when they took over and less than a year later we can now walk around at night without feeling at risk. Very professional service.
Agent replied
Dear Harriet, thank you for your kind review. We look forward to being of service to you again in the future!
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
The original comment was “They don't rent out to certain ethnicities.” The wording was subsequently removed 24 hours later leaving the one star. I have checked our records and we have never dealt with anyone called Batoul. I have checked with my colleagues and no one recognised the situation you portray? We therefore assume that this comment is made by a competing estate agent trying to besmirch our name similar to a recent case which was proven. Furthermore our staff look like the United Nations and are overly representative of ethnic minorities. This accusation is simply preposterous and offensive.
1/5
GoogleRating only, no written review.
5/5
GoogleThere was a leak from the flat above into our flat over the weekend. I called the emergency number and Richard called back a few minutes later and assisted us to contact the leaseholder in the flat above and arranged a plumber to attend even though it was the weekend. Couldn’t be happier with the service.
Agent replied
Dear Gordon, thank you for your kind review. We look forward to being of service to you again in the future!
5/5
Googleour communal boilers went down over the Christmas break and it was freezing. I called the emergency number half expecting to get fobbed off till after the break, but the engineer came and fixed it within 4 or 5 hours. Couldn’t ask for more. Thank you.
Agent replied
Dear Leiarna, thank you for your kind review. We look forward to being of service to you again in the future.
5/5
GoogleWe owe a huge thank you to Richard & his team at Abc! They have swiftly disentangled us from the messes made by our previous BM agents. We applaud you all.
5/5
GoogleThe fire alarm went off over the weekend. In the olden days the previous agents would only call out the engineers to reset it on Monday morning by which time we all had a headache. Thank you for dealing with it straight away so we could get a decent night’s sleep. Your dedication is commendable.
5/5
GoogleIm really impressed with the out of hours service over the holiday season. Didn’t know what to expect when I called as I hadn’t used it before. The guys came quickly and sorted the gates which were jammed half open. Very impressed.
Agent replied
Dear Sabia, thank you for your kind review. We look forward to continuing being of service to you.
5/5
GoogleWe have never had a Planned Preventative Maintenance Report done before, so thank you for explaining its purpose and thank you for arranging it for us. Now we can set the reserve fund contributions based on our actual needs rather than guesswork. Don't know why we didn't think of that ourselves previously?
Agent replied
Dear Norman, thank you for your kind review. We are pleased to have helped! We look forward to continuing being of service to you.
1/5
GoogleRating only, no written review.
Agent replied
Dear Lachie, I am sorry you feel like that. We let your property to a tenant with good references for 12 months. After 4 months the tenant wanted to leave and you voluntarily allowed her to break the contract early. You asked for a pro rata refund of letting fees, but Bradley emailed confirming a Credit Note that is redeemable against a future letting in accordance with the Terms & Conditions that you signed. I am not sure why you would think it appropriate to penalise us when we have done nothing wrong?, We didn’t agree that the tenant could break the contract early, - you did? We are happy to honour the Credit Note should you instruct us to let either this property or any other property in the future.
1/5
GoogleThe worst of the worst.. Cannot find worst words to describe. If ur looking for a Managment company stay away from them. All of their team are worse than each other
Agent replied
Dear Mr Cera, I am sorry you feel like that. I have enquired with my colleagues and I understand that after receiving the Certified Accounts you noted that there was a surplus of £3,297 for the YE 2019 for the block. The accounts team applied a credit note to your S/C account to reflect same, but you wanted a cash refund instead. It was explained to you that the Certified Accounts work on an “accruals & pre-payments” basis, whereas the bank account works on a “Cash” basis, and whilst there was a surplus at the end of 2019 of £3,297 there was in fact only £2,024.17 cash presently in the bank now in November 2020 and as such it was physically impossible to provide a cash refund as (a) we wouldn’t have enough cash to refund all of the lessees and (b) if we did, we would have no funds left to pay contractors and service providers between now and the end of the financial year. If you would like me to explain this in more detail please feel free to DM me.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about ABC Estates
How many reviews does ABC Estates have?
ABC Estates has 403 reviews across its two offices, rated 4.2 out of 5 overall: 337 on Google, 11 on Facebook, 55 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which ABC Estates office has the most reviews?
ABC Estates has the most, with 403 reviews rated 4.2 out of 5, followed by ABC Estates with 11.
Where are ABC Estates's offices?
ABC Estates, 240 Station Road HA8 7AU; ABC Estates, 35 Barlow Moor Road M20 6TW.
What do sellers say about ABC Estates?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Tony wrote: "Seeing ABC’s many boards around Edgware I must admit I was a little sceptical but I called them, and their sales manager came to value my property that same ..."
What do landlords say about ABC Estates?
12 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "I had previously let my house through a local agent whom I chose because we negotiated a discounted commission. It was the most expensive saving I ever made! ..."
What do tenants say about ABC Estates?
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Sarah wrote: "My partner and I recently returned to the UK seeking rented accommodation. As we could not provide up to date references many agencies and landlords would not ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.