5/5
GoogleBest property agency out there! Great communication and a lovely and polite staff. I live in my dream home thanks to you! Thank you
Trusted Agent profile
ABC Estates reviews
★★★★★
403 reviews across 2 offices and 3 platforms
ABC Estates has 403 reviews across two offices (Edgware and Manchester) and three platforms, rated 4.2 out of 5 overall. ABC Estates has the most, 403. Checked 9 October 2026.
337
Reviews on Google
All 2 offices
11
Reviews on Facebook
Business-wide
55
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
Seeing ABC’s many boards around Edgware I must admit I was a little sceptical but I called them, and their sales manager came to value my property that same ...Read all 3 from sellers
Buyers2 reviews
Thank you Hannah for all your help and patience as we found our First Home. Whilst things didn’t always go smoothly due to circumstances out of our control and ...Read all 2 from buyers
Landlords12 reviews
I had previously let my house through a local agent whom I chose because we negotiated a discounted commission. It was the most expensive saving I ever made! ...Read all 12 from landlords
Tenants6 reviews
My partner and I recently returned to the UK seeking rented accommodation. As we could not provide up to date references many agencies and landlords would not ...Read all 6 from tenants
Our offices
ABC Estates's two offices, most reviewed first. Each has its own page.
Latest reviews from every ABC Estates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe have been privileged to have worked with Richard and his fantastic team at ABC over the last 12 years and have always been impressed by the team's professionalism and dedication. Highly Recommend.
5/5
GoogleWe have worked with Richard and the team for a number of years. It's been a pleasure to deal with them with quick and efficient service and great help when needed. I will continue to use them In the future !
5/5
GoogleThank you Richard, Hannah and the whole team at ABC. They’ve been looking after my properties over the last few years and always been happy with the service they’ve provided me and my tenants. Would highly recommend them. Thank you guys, keep up the amazing hard work.
5/5
GoogleAbsolutely thrilled with my experience with Richard! He provided exceptional assistance and remained attentive throughout the entire process. I wholeheartedly recommend him and the entire team without hesitation.
5/5
GoogleI have been pleasantly surprised at the service I have received from Bradley at ABC in Edgware. He is friendly yet professional and very knowledgeable. Nothing was too much and his ability to deal with my property issues left me feeling that I was in good hands. Definitely would recommend!
5/5
GoogleWow
1/5
GoogleThey still don’t give back the deposit. Three months passed since the end of the contract. To be precise - my contract expired on September 15, 2022 because Aldemartin Ltd lost the right to dispose of the property. The owner of the house signed a contract with me directly. I am not interested in the war between Aldemartin Ltd and the landlord. I am only stating that in December 2023, the owner informed you that the premises had been vacated. I didn't fight with you earlier for the return of the deposit because I didn't care whether it was with you or the landlord. Your explanations are not true and I am still waiting for my money - I will only verify my assessment when my money is in my account - it takes minutes, not days, weeks or months. I will not be a hostage in your war against your customers.
Agent replied · 24 March 2024
Thank you for taking the time to leave a review. We have looked into this and we would like to correct you as follows, you were one of 3 named tenants on the contract, you said you vacated the property in September 2023, however your two co-tenants remained in the property thereafter and the tenancy was on-going. You then confirmed to us on 10th January 2024 that your co-tenants vacated the property. We are making enquiries to confirm that is correct and we have to follow a process before we can release a deposit, it has not yet been 10 days since your tenancy ended and therefore your claim that you have been waiting for 3 months is false. We have to follow the correct protocols.
1/5
GoogleI do not recommend them as a management agent.
5/5
GoogleI’ve worked with Jan @ ABC Estates and can happily recommend her.
1/5
GoogleVery poor managing agency with little regard to residents despite multiple attempts to highlight recurrent issues with property. The gate to the mews has broken on multiple occasions and unable to access parking or leave property as a result. The broken gate has been escalated by many residents in the mews and various occasions as this issue has occurred before. It has meant residents have had to pay for street parking rather than park in their allocated parking bays. Residents should not have to pay for poor management AND street parking when they are entitled to park in their space outside their home. It poses a safety issue and has been of huge inconvenience. When following up complaints lodged, the managing agency has denied this and not kept an up to date log. Residents are frustrated and the lack of care and compassion shown by Aldermartin has been shocking.
1/5
GoogleRating only, no written review.
2/5
GoogleCalled 2 times, Visited once aswell for apartment. I was assured to recieved a callback. No one ever called me for apartment, though I called after some research for apartment but then also no response from their side. Not helpful to me. Disappointed
Agent replied · 30 July 2023
Thank you for your review, we are sorry that you feel you did not receive the level of service you expected. We have looked into this and it transpires that a member of staff spoke to you on three occasions and told you that we did not have a suitable property for you as you wanted a 2 bed flat for 4 adult sharers for a low budget of £1,200, 1,300 per month. The negotiator told you that we did not have any suitable properties currently available, particularly ones that had a HMO licence for 4 adult sharers or within the budget you requested. You said that you needed to move very quickly and you were relying on us to find you a property as we are a big Estate Agent and we advised you to look elsewhere as it would be unlikely that we would find something to suit your needs within such a short time frame.
1/5
GoogleThe worst building managers that I have had the displeasure of dealing with. And that says a lot in an industry where the standards are generally very low. Water damage to a brand new flat, 2 years on, NOTHING done. As soon as I even implied that I would withhold service charges they were extremely quick to use their lawyers against us, but very slow with everything else. Service charges in the meantime have roughly doubled. Just Google Richard Davidoff and you will make up your own mind. If he had any sense of responsibility he would try and rectify something even at this late stage but instead spends his time defending himself in court and trying to portray a professional image rather than actually doing the right thing.
Agent replied · 30 July 2023
Foivos, as you well know, the leak is being dealt with by insurers and is beyond our control. The insurers are reviewing the matter as a possible defects matter and are considering their position.
5/5
GoogleRichard gave us great advice to resolve a long running issue caused by defective leases. We are happy to recommend him to all clients.
Agent replied
Dear Sami, thank you for your kind review. We look forward to being of assistance to you again in the future.
5/5
GoogleDelighted to say Tammy in your accounts department is fantastic. She dealt with us previously and has managed to assist us again! Highly recommend
Agent replied
Dear Lewis, thank you for your kind review. We look forward to continuing being of service to you!
1/5
GoogleWarning to tenants. ABC tried to charge me £732 for cleaning - yes that figure is correct! (We left the property spotless so were so upset.) I took this to the Tenancy Deposit Scheme and they awarded ABC only £150 - not even close to the £732 they tried to charge me. Tenants should always take their case to the TDS when you deal with guys like these so you get your money back. Don't be scared - it doesn't cost you a penny and it is easy to do online. ABC wouldn't even obtain another cleaning quote to find a reasonable one - something which the TDS said they should have done. During our 2 year term they were relatively responsive and always polite to us. It was such a shame at the end that they tried to grab our money when we had been model tenants. Interested to see if they try to deny any part of this in their response...NegativeProfessionalism
Agent replied
Thank you for your google review. When you vacated the property the landlord requested some deductions from your tenancy deposit, we put these deductions forward to you and you disagreed with them, we subsequently spoke to the landlord and we managed to get the landlords approval to waive the deductions apart from the end of tenancy cleaning. The landlord felt that professional cleaning was required and she instructed us to obtain a quote, you did not agree with the quotation and we advised you to raise a dispute with the tenancy deposit scheme. The TDS agreed that the property was not cleaned up to a professional standard and that the property was returned only in a domestically clean condition and they arbitrated that £150.00 was a fair deduction as a contribution to go towards the professional cleaning invoice. On this basis it is unreasonable to post a negative review about ABC Estates as we only followed the landlords instructions and the TDS agreed that the cleaning was not up to the required standard. As you said previously, you had a smooth running tenancy and we did all we could to assist you throughout. Ultimately we have to follow the landlords instructions and we make no gains in such circumstances. We feel it is unfair for you to post about us in this manner.
5/5
GoogleI couldnt have asked for a more helpful, proactive or professional team helping me through every stage of buying our new home. The buying process came with its fair share of stressors but the wonderful team at ABC 'held our hands' through every stage. We would highly recommend Stuart and his team for all your buying/selling needs!
Agent replied
Dear Kara, thank you for your kind review. We look forward to being of service to you again in the future.
1/5
GoogleTWO OF OUR PROPERTIES WERE TURNED INTO CANNABIS FARMS. AVOID THIS LETTINGS AGENT. Two of our properties were absolutely destroyed when they were turned into cannabis farms at the end of 2020. The level of damage has been devastating - over £150,000 in total loss. We then discovered that ABC Estates had let both properties out to tenants without doing proper tenant reference checks (no bank statements, payslips or passport IDs at all). They falsely told us that they had completed the full reference checks. For one property, a big 5 bedroom house, they gave us details for 4 entirely different tenants before letting it out to a single female without obtaining our consent. For property 1: 1 Portuguese photo ID, a basic Homelet credit check, a letter from an unverified employer called Valens Contractors Limited. The date of the credit check, AST signature and commencement of the AST is all the same - 8th May 2019. For property 2: 1 Portuguese photo ID, a previous landlord letter and a letter from an unverified employer called Kaloci Ltd. That’s it. Again, a single Portuguese female. They collected all the rent in CASH ONLY for both properties, with not even a bank account on file. They did not register tenant deposit money with a registered deposit scheme, as required by law. Deposit money was therefore illegally kept within their own business accounts. We have historically always managed our own tenants and collected our own rent. On these two occasions only, Bradley Brazier said that the tenants had had a bad experience with a previous landlord so only wanted to communicate and deal through the agent. Bradley said ABC would collect the rent and manage the properties at no extra charge. Our lawyers have written to ABC Estates many times about their flagrant actions and omissions. They have outright ignored letters before claim and we have not heard from them since May 2020 when we were informed that Richard Davidoff is no longer a Director at ABC. ABC only gave us back the value of the deposits once the PRS got involved on July 10th (just several days ago after almost 6 months of demands). We have written to Trading Standards, ARLA, the PRS and will be notifying the police about their business activity. If anyone else has experienced the same thing, please also contact me. You can find my details on my All Agents/ Trust Pilot reviews. I am certain that our 2 properties will not be the only ones and it will be valuable to link the cases for the police to investigate. All information above is factual. No action can taken against me for libel or defamation when the matters being complained about are the truth.
Agent replied
Dear Anjali, thank you for your review, your comments are noted but we would like to clarify and correct some points that you have raised. We collected the available references & documents for the tenants and your mother personally approved them to move in, with one of the properties she asked them to vacate after 1 year and the property was left in immaculate condition. When she was ready to find new tenants she permitted the same tenant to move back into the house and sadly 3 months later the property was found to be a cannabis farm. At our own cost we referenced the tenant through HomeLet and we took out an insurance backed Rent Guarantee. We would not have been able to obtain the Rent Guarantee if the independent Insurance Company was not satisfied with the referencing that was done. The insurer was satisfied with the tenants references and they provided a policy which confirms we obtained adequate paperwork on the applicants. Both of the tenancy deposits have been returned to your mother. Historically your mother has always registered the tenants deposits herself for all the other properties we let for her. She instructed us to register one of the deposits which we did but she was not happy that we charged our standard modest fee for this service. For the other property we asked her if we should register it but she did not want to pay the fee for this service and therefore the onus was on her to register the deposit as she used to previously, but she never did. We were not instructed to officially manage the properties despite our offer to do so and this may have prevented the tenants illegal activity, ultimately we cannot be held liable for a tenants actions once they move in to a property, if they carry out illegal activity or sub-let the property we cannot prevent it, we can only try and resolve the problem. If the tenants decide to pay their rent in cash that is legal tender and we have many tenants that pay their rent by cash, this is not unusual nor criminal as you suggest. When these issues with the tenants came to our attention we did respond to you in writing as we were conscious that you were a valued client for whom we let 5 different properties. We therefor made a “without prejudice” offer to send out contractors to reinstate the properties at our cost and cover the rent till the properties were restored. You declined this offer. We confirmed the offer in writing again to your solicitor who again confirmed in writing that you did not want to avail yourself to this offer. Our offer would have meant that you would have suffered no financial loss, we also offered you a realistic cash settlement (offers were made as a gesture of goodwill with no liability on our behalf), you chose not to accept our offers which is perplexing as you would have had the properties back up and running already and it would not have cost you anything. Despite what you say, this unfortunate scenario you experienced is a freak coincidence as we have no history or links to any illegal activity and we inspected all the properties we manage to ensure there is no repeat of this. You will see that nearly all our reviews on Google are very positive and we are 100% confident that no other client will contact you telling you they experienced the same because it hasn’t happened. We worked with your mum for some years and we had no issues up to this time, this situation was beyond our control and we offered to rectify matters for you as gesture of goodwill but you refused.
5/5
GoogleCheers for all the hard graft, well happy with the result.
Agent replied
Dear Jenny, thank you for your kind review. We look forward to continuing being of service to you.
5/5
GoogleJust keep doing what you are doing. Response time to the leak in our building was dealt with in a quick and efficient manner - even after hours! Fantastic service as usual
Agent replied
Dear Kanti, thank you for your kind review. We look forward to being of service to you again in the future.
5/5
GoogleMoving made easy by Aldermartin. Bradley was fabulous in helping me secure an apartment close to my work. He made the whole process straight forward and stress free. I couldn’t be more grateful or recommend them more highly.
Agent replied
Dear Robert, thank you for your kind review. We look forward to being of service to you again in the future!
1/5
GoogleRating only, no written review.
5/5
GoogleRichard and his team have helped our block get into ‘tip top shape’ when the previous block management let several issues slip through the cracks. ABC have slowly but surely resolved every matter needed and our block couldn’t be happier with the superb service we have received so far.
Agent replied
Dear James, thank you for your kind review. We look forward to continuing being of service to you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about ABC Estates
How many reviews does ABC Estates have?
ABC Estates has 403 reviews across its two offices, rated 4.2 out of 5 overall: 337 on Google, 11 on Facebook, 55 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which ABC Estates office has the most reviews?
ABC Estates has the most, with 403 reviews rated 4.2 out of 5, followed by ABC Estates with 11.
Where are ABC Estates's offices?
ABC Estates, 240 Station Road HA8 7AU; ABC Estates, 35 Barlow Moor Road M20 6TW.
What do sellers say about ABC Estates?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Tony wrote: "Seeing ABC’s many boards around Edgware I must admit I was a little sceptical but I called them, and their sales manager came to value my property that same ..."
What do landlords say about ABC Estates?
12 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "I had previously let my house through a local agent whom I chose because we negotiated a discounted commission. It was the most expensive saving I ever made! ..."
What do tenants say about ABC Estates?
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Sarah wrote: "My partner and I recently returned to the UK seeking rented accommodation. As we could not provide up to date references many agencies and landlords would not ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.