247 Property Scotland Ltd estate agents in Kilmarnock and Glasgow

★★★★★ 1/5

Google

Evertytime you phone and ask for viewings fully booked when you go on the following week the houses are still up for let

James · 18 June 2022 · 247 Property Scotland

★★★★★ 1/5

Google

Professionalism and communication skills are seriously lacking. Having to chase them up on every avenue we have went down, no contact to lawyers or myself. Shambles

Graeme · 18 June 2022 · 247 Property Scotland

★★★★★ 5/5

Google

Wonderful, Erica from the Kilmarnock branch could not have been more helpful, answering all our questions and has been just brilliant. Good communication and super helpful

Jodie · 18 June 2022 · 247 Property Scotland

★★★★★ 5/5

Google

Very impressed with all the staff I dealt with. Couldn't believe the time and effort they spent helping me out. Would definitely recommend them.

David · 18 June 2022 · 247 Property Scotland

★★★★★ 5/5

Google

Vicki and her team at 24-7 letting Kilmarnock are very friendly, knowledgeable and helpful they will go above and beyond to make sure you are aware of all of your options in the letting market.

Kristeen · 18 June 2022 · 247 Property Scotland

★★★★★ 5/5

Google

After many years of bad experiences letting my properties in Kilmarnock I was glad to find Vicky and the 24/7 team. They sourced great tenants quickly and helped complete EICR and EPC certification, including some last minute repairs, meeting all the agreed deadlines.

Andy · 18 June 2022 · 247 Property Scotland

★★★★★ 1/5

Google

Only a 1 star review simply because you cannot rate them as a zero. Absolute shambles of a branch and as for the manager Vicky shes absolutely not cut out for dealing with public never mind management material. Being a manager also theres a certain skill set required based on customer experience which she is more than definitely lacking in. Being asked to leave the store because the phone was ringing and erika had to deal with customers, i was a customer due to move in to my property on thursday and was trying to rectify a problem but was told im not a customer until i sign the lease which to me is absolutely abismal. Apparently they arent open to public due to a very serious virus which i understand but there are no protective measures within this branch. I did say that Erika was lovely and have no issues with her at all however i did call Vicky a "that" as she was abrupt, rude and on a power trip. During a later phone call i apologised for calling her a that and she said she forgave me but refused to apologise for how she made me feel her words were " i have nothing to apologise for, i dont need you as a tenant i can fill that property no problem." alot of people heard this phone call and could not believe how she spoke to me and was very very patronising. Vicky should absolutely not be in this industry terrible service, horrible individual and patronising does not even begin to describe how she was. Avoid this branch at all costs much better agents out there who make you feel welcome and valued as a customerNegativeProfessionalism

Sheree · 18 June 2022 · 247 Property Scotland

★★★★★ 5/5

Google

I have encountered a lot of difficulties when dealing with properties in Scotland from Hong Kong at the beginning. Then, I was fortunate to meet 247 Manager Vicki. She is very nice and helpful. Deal with thing and problem very quickly. Her team is also very efficient. I feel very lucky to meet them.

SUM · 18 June 2022 · 247 Property Scotland

★★★★★ 5/5

Google

Great service from start to finish from Vicki and the team. Quick turnaround between purchase and letting out! Vicki and the team kept me updated throughout and kept every promise they made - this makes 247 stand out from other agents and will 100% use again! Thank you! Stephen

Tengerine · 18 June 2022 · 247 Property Scotland

★★★★★ 5/5

Google

Can't fault Vicki and her team at all. Chose them to sell a flat on my behalf and they were excellent from start to finish, promptly arranging photographs and advertising the property for sale. Within days we had viewings arranged and several within the first week. Vicki kept us regularly updated following each viewing and also when offers were received even offering to chase up solicitors to conclude the sale.I I would not hesitate in recommending or using them again myself in any future property sale.

Ryan · 18 June 2022 · 247 Property Scotland

★★★★★ 1/5

Google

Viewed a property which was the perfect location and size for what we were after, despite having only 1 image available. At the viewing it was advised that remedials and refurb works were to be completed before the move in date. Agreeing to this we paid the deposit and a little over the first months rent. Picked up the keys a few weeks later, being told by Susan that the property had been cleaned and renovations complete (except the garden to be completed next week), and that discussions were had about touch ups to paint but as these were minimal and touching up would look tacky it was decided by 247 to leave them. However upon visiting the property it was clear that very minimal works (if any) have been done. multiple thick black marks on paint throughout hall; all but 2 interior doors having holes in them; 2 interior doors do not close (including the bathroom); Missing skirting board in the livingroom, bathroom, and hall; Window missing in the kitchen and badly boarded up causing a draft; Silicone missing from around the bath; Electrical wires showing in the livingroom; bedroom; and kitchen; Paint peeling from doors; Mould on walls; Damp showing; Leak from a radiator; Smashed lightswiches; Plus many more issues. The place has also not been cleaned as suggested, there are clearly cobwebs and dirt throughout. I emailed these issues that day (as it was Saturday and the office was closed). I then went into the office first thing on the Monday morning to discuss the concerns and advise that I was not willing to live in the property. Susan tried to tell me that she would have some of the issues fixed, I explained that I wouldn't be content if all were rectified never mind just some of them and that I had no faith in them as I was told the place was ready to live in before I had the keys! I was then told that they would accept my 28 days notice to leave the property! They honestly felt that I should pay a month's rent for a place I wouldn't inhabit myself nevermind with my 3 year old daughter! They continually advised that I signed the lease, despite my telling her that I only signed the lease based on the information provided by them that renovations would be done prior to the move and that I was further advised these would be complete! None of this was her fault, even blaming the "trainee" letting agent Rebecca (who, in her defence has been outstanding). The worst part of the "service" however was yet to come. When I asked Susan if she would live in this property, her answer astounded, and to be honest, angered me more than I can ever recall. She had the gall to respond "well I dont have to, I own my home"! That shows the utter contempt which Susan, and clearly this company, has for renters! It took over an hour and a half of discussions before they finally relented and refunded the money back to my account for the deposit and rent. Unfortunately it does leave me out of pocket for removal costs and having to find a new property, but at least I no longer have to deal with this sham of a letting agent! The property was relisted within hours. I only hope they don't catch anyone out who is unable to stand up for themselves and get landed with one of the worst agents I have found and one of the worst properties I have visited!

Jamie · 18 June 2022 · 247 Property Scotland

★★★★★ 5/5

Google

On the sale of our property Lynsie Cameron mainly took care of our case and was the consummate professional in all our dealings and constantly kept us up to date on all aspects on how the sale was progressing. Couldn't fault her . The other members of the sales team , Adam and Ross were also very good at their customer skills. Caroline as always is the perfect front of office face and voice, always helpful and understanding. Would recommend 24/7 to anyone who wants to buy,rent or sell a property William VallancePositiveResponsiveness, Professionalism

Billy · 14 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 5/5

Google

24-7 property offered me brilliant service. I called the estate agents in the morning and within 2 hours Steven was at the property and advertised the flat in 24 hrs. Steven arranged the viewings without wasting a single day and with in few days tenant moved in. Amazing service and Steven at 24-7 did what he said. 5 star estate agents and will use them again to find a tenant.PositiveResponsiveness, Quality, Professionalism, Value

UDAY · 14 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 5/5

Google

Rating only, no written review.

Derek · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 5/5

Google

Rating only, no written review.

Nadja · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Rating only, no written review.

Jay · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Rating only, no written review.

Jay · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Rating only, no written review.

Anonz · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Rating only, no written review.

Gordon · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Rating only, no written review.

ISHOCKIWAVEI · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Lynsie Cameron is a liar

Bob · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 5/5

Google

Very reliable service, use they for years

Nancy · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 5/5

Google

Very helpful when I called , had what I was looking for within hours much appreciatedPositiveResponsiveness, Professionalism

Mark · 11 June 2022 · 247 Property Scotland Ltd Glasgow

★★★★★ 5/5

Google

No hassles with the house sale and Lynsie also put me in touch with a local solicitor. Highly recommend

Martin · 11 June 2022 · 247 Property Scotland Ltd Glasgow