Trusted Agent profile
★★★★★
256 reviews across 2 offices and 1 platform
247 Property Scotland Ltd has two offices, in Kilmarnock and Glasgow. Together they have 256 reviews on 1 platform, rated 3.9 out of 5 overall.
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247 Property Scotland Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Googlelocked my room door and then sent me the invoice for the locksmiths
Good Afternoon Gary, Thank you for your review. Unfortunately when you lock yourself out of your room, neither the landlord nor the agent would be liable for the invoice with the locksmith. The Tenant is liable for payment of the invoice in this instance. We hope you have a lovely day from the 247 Property Ayrshire Team!!
5/5
GoogleGreat letting agent staff are fantastic highly recommended my agent vicky is always available to deal with any issues.
Good Afternoon Matthew, Thank you for the lovely review. I am pleased to hear you are happy with our service and that you are a happy tenant
1/5
GoogleTerrible customer service and experience from a tenants perspective. The girls in the office have no issues in making up what they don't know. As a landlord the communication and property check was non-existent.
Good Afternoon Louise, Thank you for your review, I understand this review was made over 2 years ago with previous staff members but I feel its important to answer all reviews and would like to discuss any issues you had. Please feel free to contact me on 01563 539874 to discuss. Have a lovely day from the 247 Property Ayrshire Team!!
5/5
GoogleThe girls in the Kilmarnock office couldn’t of been more helpful when trying to find a property for my partner and I to rent. I would highly recommend using 24/7 property lettings
Good Afternoon Debbie, Thank you very much for the kind review. Iam glad you have had a good experience in dealing with myself and Donna, we always strive to deliver a quality professional service to all of our Tenants. Kind Regards from the 247 Kilmarnock Team
1/5
GoogleWorst letting agents I've ever had the displeasure of dealing with. Appalling lack of communication between tenants, agents and landlords not to mention the unprofessionalism of staff's manner towards complaints and repair requests. 1 star is generous, I wouldn't even give them that if I had the option.
Good Afternoon Sarah, Thank you for you review. I understand this complaint was logged over 2 years ago with previous staff members but i like to reply to all reviews made for the 247 Property Ayrshire Office. I have no log of complaints with your tenancy and would be keen to find out the issues you had. Please feel free to contact me on 01563 539874 to discuss. We hope you have a lovely day from the 247 Property Ayrshire Team!!
1/5
GoogleMr & Mrs Wright (owners) are no better than conmen...check Companies House website and see how often they've changed the company name, ever so slightly (24.7, 24/7, 24-7 etc) so as to try attempt to avoid paying creditors . I won a court case against them but due to their 'suspect' business practices, ie. changing the company name constantly, the sheriffs couldn't enforce it, so I never recovered any losses. Be very wary if you have problems, as this company are owned by seasoned professionals who scammed me....
There are no Mr & Mrs Wright who own 24.7. This can be confirmed with Companies House. We have checked our system using 'Lynda C' and can see no record of previously having dealings. If you would like us to look into this further by supplying more details then please do not hesitate to contact us by phone or by email, info@247propertyletting. Regards
5/5
GoogleVery good service, and staff very polite and helpful.
Good Afternoon Marie, Thank you for your kind review, i am pleased to hear you are happy with our service and we look forward to continuing this service for you in the future. Have a lovely day from the 247 Property Ayrshire Team!!
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleDo not ever consider this agency! Please be aware of scums and if you ever come across them just run away. No deposit back! Awful behaviour on moving out the property! Those people should not do business at all! just avoid them to have easy life please!!!!!
5/5
GoogleCan only recommend , friendly helpful staff and great service. Already used their two branches and with both had very good experience. Like their website too, very straightforward when you apply for the flat, also like the option to make online payments.
4/5
GoogleBeen using these guys to look after my property while I work abroad. Have had no trouble at all. Rents are paid to me on time every month, and I get a statement on time. I can email them to ask about how the property is and get a timely response. Mark is good to deal with and pretty helpful. Their management fee is pretty low too!
1/5
GoogleDo not trust them I was worked for them they not painting wedges
5/5
GoogleRenting from them just now, had a few issues with the flat and they were sorted immediately. Very helpful staff. Thank you.
1/5
GoogleIf you are looking for a letting agent who likes to cut corners, leave you with unsafe boilers, ignore you and let properties from landlords not even registered, then look no further! These guys will have the full package. Repairs? What are those? They certainly don't know! Although apparently leaving a family with two young children with a boiler that is UNSAFE for months being fully aware and not returning calls or emails is perfectly okay! Although, they can be quick when it comes to chasing withheld rent though. And quick at issuing notice too. This letting agent is disgusting. These guys are unable to hit a reply button on an email, never mind manage a property and when they actually do replay they are unable to say more than "Noted." and then do nothing! I was left with a boiler with no pressure regulation for 5 months, they knew about it and never fixed it despite me chasing constantly. Google it, this problem can result in boiler explosions, but they don't care whilst you pay rent. Not even an apology either, just a notice to quit.
1/5
GoogleDisgusting that these people are allowed to let out houses. They should be struck off the letting agents register or whatever it is called. I've been calling them about lack of heating and lighting in the house since before Christmas and not once have they returned my calls or emails. I'm taking this much further. Never EVER rent off these idiots.
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Kilmarnock has the most, with 130 reviews rated 4.0 out of 5, followed by Glasgow with 126.
The two 247 Property Scotland Ltd offices, by town:
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