247 Property Scotland Ltd estate agents in Glasgow and Kilmarnock

★★★★★ 1/5

Google

Terrible service. I was a tenant in a property managed by this letting agent. The worst customer service I’ve seen. Forever chasing them for everything. At one point I had a hole in the roof of the conservatory which let water pour in every time it rained. This was reported weekly with no fix ever being done or even attempted. After chasing for over 6 months eventually a roofer came out and told me “he couldn’t fix it” and then left. After this situation we packed up and moved, when requesting my deposit back I heard nothing for over a month to then be told “oops! I forgot to do it” by the head office staff. Avoid avoid avoid.

William · 13 October 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Ive just completed a £8k renovation of my property after 24/7 let my property to a asylum seaker from Vietnam who somehow past all their security checks ??, contacted months later to be informed police had chain sawed the front door open,arrested the tenant who had been growing weed for months, (No monthy checks or visits ) absolutely trashed the property, These Letting agents have one interest in your property and thats to take as much money from you as they can, proir to this tenant moving in i paid £1300 for redecoration, 2 tubs of white emulsion thrown around by children or monkeys with a broom ! AVOID THIS COMPANY IMHO !

Desert · 20 September 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Do not recommend at all. Very rude to me as a tenant when my landlord was selling property. Not empathetic at all, took weeks to repair things as well and shoddy workmanship when things were repaired. Their own contractors complained to ne as well about the company.

Jennifer · 20 September 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 5/5

Google

Rating only, no written review.

Tommy · 20 August 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Avoid

Marcel · 20 July 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Avoid

Marcel · 20 July 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

After the cap was lifted after the cost of living crisis “was over” my rent went up 25% over a one and a half year period. Given all other services went up around 20% and minimum wage went up 16% but my hours were cut by 10% to save the company money, I was under monetary strain. I have a degree in engineering, experience and have been looking for work the last 2 years but haven’t been able to find anything above minimum wage. I explained this to 247 lettings suggesting a lower increase in rent but they said it was in the wish of the landlord. Louise Gordon is the most incompetent letting agent I have ever dealt with. I have dealt with many over the years because I’ve moved around the UK a lot but she is actually just terrible at her job including: lying then switching story when a lie is exposed, instant confrontation instead of use of empathy to reach resolution, giving me an ultimatum “sign the contract or you will be evicted” when I asked about a relevant part of the contract (a previous deposit), dismissing my questions and gaslighting. Lastly, when I asked her how I could make an official complaint she just said “in writing” I asked her to whom but she did not answer. So I guess this is me complaining now. I’ve moved into accommodation not managed by left 247 lettings now. Maybe they are alright as an organisation. But Louise Gordon seriously needs an attitude adjustment.

Al · 1 April 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

If you have a flawless property and a perfect tenant, this agency might be fine. But the moment you actually need a property managed through a complex situation, they completely fall apart. ​I hired 24-7 Property to take over a property with a sitting tenant who was moving out and hadn't paid rent. Because this required actual work, their severe incompetence was immediately exposed, forcing me to terminate their contract for cause. ​I have all of the following in writing from their team: ​Severe Legal Exposure: When the non-paying tenant agreed to move out, the agent informed me in writing that securing a legally binding written surrender document is "not a thing that we use." They were happy to rely on a verbal phone call, which would have left me entirely legally exposed as a landlord. ​Compliance Failures: They repeatedly failed to obtain the legally required Gas Safety Certificate from the tenant, despite me chasing them for weeks. ​Zero Financial Management: Weeks after completion, the agent admitted in writing that they had not collected the tenant's rent, secured the deposit, or even set up their own fee collection. ​Appalling Communication: Emails were frequently not read properly, direct questions were ignored, and basic instructions were completely disregarded. ​Ultimately, I had to step in, contact the tenant myself, secure the legally binding written surrender, and collect the keys to protect my asset. Do not trust this agency with your legal compliance or your investments.

Wojciech · 20 March 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

These guys were trusted with one of my properties, however provided almost zero assistance/guidance with problem tenant leading my partner and I to do the majority of the the work. Lack of responses and them not taking our matters seriously lead to a breakdown of trust, and we have taken our business elsewhere. Out of the 6 I have, these have been the worst agents I've come across to date. If your a landlord and fancy doing all the heavy lifting yourself, use these guys.

Michael · 15 March 2026 · 247 Property Scotland Ltd Glasgow

★★★★★ 5/5

Google

Ross at 247 property helped me massively find a property quickly! Very helpful and pleasant 5 star customer service experience

Nicole · 16 January 2026 · 247 Property Scotland

★★★★★ 1/5

Google

After many years of working with 247 Property’s Kilmarnock branch, I’m genuinely shocked at how let down I feel. In my experience, the level of support provided when my tenant moved out was virtually non-existent. When I needed clear communication and guidance most, what I encountered instead felt dismissive, unhelpful, and frankly unprofessional. Their attitude throughout the process came across as flippant, and at no point did I feel they were acting with the urgency or competence the situation required. As a result, I ended up having to cover costs myself, costs that, in my view, could have been avoided had the branch handled matters properly or taken landlord concerns seriously. After years of giving them my business, this experience has left me extremely disappointed. Based on how things were handled, I would struggle to recommend the Kilmarnock branch to any landlord looking for reliable support.

Alex · 15 December 2025 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Apparently the 12 minute drive from shettleston to Bridgeton is too long. They cannot be bothered to remove a 'to let' sign that's been attached to the entrance of our close for months upon months now. I've emailed about this and Louise asked for the address, but it's been a week and it's still there. Remove the sign. It's tatty. We want to make the area a bit nicer. Edit: They still haven't gotten around to removing it, even after that ridiculous reply. It's been up for at least 1.5 years as it's my neighbour's letting agency and they've been here that long. Lazy.

Kristen · 15 September 2025 · 247 Property Scotland Ltd Glasgow

★★★★★ 3/5

Google

Been very happy the service from 247 and the ladies from the Kilmarnock office. Swift, polite and effiecent service. The follow up service less so.

Lewis · 4 August 2025 · 247 Property Scotland

★★★★★ 5/5

Google

24 7 property have dealt with our management requests in a professional manner and we are happy with their service. Gillian is a star and will always try to go the extra mile to sort any issue out. Thanks.

S · 29 July 2025 · 247 Property Scotland

★★★★★ 5/5

Google

I had a fantastic experience with 24/7 Property Ayrshire. Gillian made the whole process smooth and stress-free, from the viewing to signing the paperwork. Everything was handled quickly and clearly, which made things a lot easier. I'm really looking forward to moving into my new home and just want to say thank you for the excellent service.

R · 16 July 2025 · 247 Property Scotland

★★★★★ 5/5

Google

After transferring to 24/7 following a less than satisfactory experience with Lomond Agency, I couldn't be more pleased. They fulfilled all my expectations of full property management. Within 24 hours they conducted a thorough assessment of my property, listed it promptly and secured a tenant. I particularly value their timely responses to phone calls and emails as well as their efficient resolution of any issues that have arisen. This has provided me with peace of mind living abroad knowing my property is Scotland is now managed professionally and effectively.

Wiggly · 16 July 2025 · 247 Property Scotland

★★★★★ 5/5

Google

Rating only, no written review.

David · 6 May 2025 · 247 Property Scotland Ltd Glasgow

★★★★★ 1/5

Google

Rating only, no written review.

Judith · 28 April 2025 · 247 Property Scotland Ltd Glasgow

★★★★★ 4/5

Google

Great service…. Keep it up

Phoenix_ · 16 April 2025 · 247 Property Scotland

★★★★★ 5/5

Google

Thank you 24 7 property for taking the stress and doubt out of being a landlord in this day and age! You're always there to answer my questions and have a wealth of knowledge when dealing with Tennant issues

Ainsley · 16 April 2025 · 247 Property Scotland

★★★★★ 5/5

Google

Gillian & the 247 Property Scotland Team Kilmarnock have been absolutely Great, Took care of everything from start to finish will continue to rent without hesitation.

Amazing · 16 April 2025 · 247 Property Scotland

★★★★★ 5/5

Google

A great service & fab staff! In the 4yrs we have used 24 7 we have never had a problem! We would highly recommend using 24 7 Susan & her team 👌 …

Debbie · 16 April 2025 · 247 Property Scotland

★★★★★ 5/5

Google

Been using 247 for about 2 years now and it couldn’t have been made any easier! Credit to the team

Gregor · 16 April 2025 · 247 Property Scotland

★★★★★ 5/5

Google

The 24/7 team in the Kilmarnock office have managed properties on my behalf for many years. Their experience and professionalism in property management is second to none and I couldn’t recommend them highly enough.

Joel · 16 April 2025 · 247 Property Scotland