Every review we hold for the Acton office, from every platform, shown as written. First names only.
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5/5
GoogleI have been tenant with several agencies and Life Residential staff is very professional, they are so friendly and replies fast with any problem. My property manager is Cristina Luntraru and has been very helpful so far
Carlos Β· 29 July 2019
Agent replied
Thank you Carlos for the review.
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5/5
GoogleMo is very polite, helpful and assisted me in finding a very nice flat. Very good customer experience so far. He helped me patiently when I was in trouble and helped me after office timings as well.
Bhubaneswar Β· 29 July 2019
Agent replied
Hi Bhubaneswar, thank you for your feedback on Mo.
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5/5
GoogleGeorge provided great help and support over my search for a suitable home. As an expat I had little knowledge on the area and properties, but the expert guidance from him made the whole thing go very smooth. He is extremely attentive to one's needs and advises accordingly and honestly. All the best to you ! π β¦
Arnav Β· 15 March 2022
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5/5
GoogleIβve rented many times in the past, but I have been so impressed with Bruce and Amritaβs professionalism helping me find a new flat. I highly recommend using them to help find your next home. Regards.
Morgan Β· 27 November 2019
Agent replied
Hi Morgan, thank you for your feedback. We're really glad to hear that Bruce and Amrita have provided a professional service during the lettings process. Enjoy your new home!
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5/5
View Agents LandlordSimply the best agent i have come across
The team has great spirit and really able to follow up and solve my problems. Good meditator in the negotiation to reach a mutually comfortable rent too. Thanks LiFE and i look forward to continuing our cooperation in the future.
Martin Β· 18 November 2016
Agent replied Β· 18 November 2016
Thank you for giving us such positive feedback Martin. We're happy we could help and please let us know if we can be of any further assistance.
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5/5
View Agents TenantExcellent
He understood us, worked hard and was very trustworthy.He is without a doubt the best real estate agent I've met.I could tell he was trying hard to find a place for us.Without him I wouldn't of found this great flat.
Rooda Β· 8 October 2016
Agent replied Β· 10 October 2016
Welcome to your new flat Rooda, we hope you'll love living there! We appreciate your kind feedback and we'll work hard to further exceed your expectations.
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1/5
FacebookI would give no stars if that was an option. We were good tenants and still lost half our bond because of a door stop removed (easily put back in) and apparently cleaning costs over Β£500. Definitely do not recommend.
Jane Β· 24 August 2016
Agent replied
Dear Ms. Amelia. Thank you very much for your review. We are sorry to hear you have not had a good experience with LIFE Residential. We invite you to get in touch to discuss this further so we can contact the relevant people involved with your situation. Our apologies for any inconvenience caused once again. If you would like to discuss the matter further, please contact us on 02088969990
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5/5
View Agents LandlordA professional employee
Lord represents the ethos of Life Residential very well indeed. He is professional, does what he says he is going to do, in a timely manner and treats me as an individual and doesn't make me feel processed.
Well done.
Graham Β· 15 July 2016
Agent replied Β· 20 July 2016
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
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5/5
View Agents TenantExcellent team who always help
I've been with Life for over 2 years now and they have been a wonderful team. Always on hand to respond to queries when needed or in an emergency. I've found the team to be reliable, trustworthy and extremely professional.
Lyndsey Β· 23 June 2016
Agent replied Β· 24 June 2016
Welcome to London! We hope you'll enjoy your new home. We appreciate your kind feedback and we'll work to further exceed your expectations.
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5/5
View Agents BuyerProfessional, friendly service
Have purchased a property from this agent, Life Residential;.
I found Pelin to be a joy to do business with.
The purchase took a while to finalise but Pelin's great attitude and professional yet friendly approach made it stress free.
Nick Β· 17 May 2016
Agent replied Β· 19 May 2016
Thank you for such a positive feedback. We're happy we could help.
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5/5
View Agents SellerTonte has always been helpful whenever I have an issue. He is conscientious, warm-hearted, efficient. What's more he is familiar with the market where he is working. That's why his advice or suggestions are not only responsive and also insighful.
Paul Β· 29 January 2016
Agent replied Β· 2 February 2016
Thank you for such a positive feedback. We're happy to assist..
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4/5
View Agents TenantHelpful and quick response
Always replies within 2-days to an issue raised - we moved in recently and I have add questions over external bills/suppliers, inventory and we had to get the maintenance man in to fix a couple of things in the property,
Sarah Β· 28 January 2016
Agent replied Β· 28 January 2016
Thank you for such a positive feedback. We're happy to have you as a client.
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5/5
GoogleI have received excellent service from Mo Marstani, he was always available, very knowledgeable and helped me through the whole process of choosing a flat to contracting. He made the whole process just very easy. Thank you!
Vivien Β· 16 March 2019
Agent replied
Thank you Vivien for the review!
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4/5
View AgentsRating of Chris Parsonage
Chris Parsonage has always been very professional and helpful in all his dealings with me as a client. He never fails to follow-up and is always ready to go the extra mile to help. Well done and keep it up!
Siew Β· 15 December 2015
Agent replied Β· 17 December 2015
Thank you for your positive feedback. We're happy to have you as a client.
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5/5
GoogleUmaymah Miah has done an outstanding job of managing our properties and we are very happy with her speedy, efficient, friendly service. I can highly recommend Life Residential and specifically Umaymah.
James Β· 14 December 2020
Agent replied
Hi James, thank you for your feedback!
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5/5
GoogleProfessional service, very transparent and very time efficient. Special thanks to Regan Compton for his attentive service.
M Β· 8 April 2020
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4/5
View Agents TenantShelly was very helpful
A few minor issues had to be dealt with. Shelly swiftly replied to my queries, came to visit the apartment and see by herself then promptly managed to resolve them with relevant contractors. Great service, definitely recommend her.
Peter Β· 10 November 2016
Agent replied Β· 10 November 2016
Thank you for giving us such positive feedback Peter. We're happy to have you as a client.
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5/5
View Agents TenantFirst class customer service
Alex dealt with my contract renewal with professionalism and efficiency. She kept me up to date and she was responding to my emails promptly. It was great talking with her and the renewal came through with no problems.
Sofia Β· 3 February 2016
Agent replied Β· 3 February 2016
Thank you very much for your feedback. We're glad to have you as a client and we'll continue exceeding your expectations.
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4/5
GoogleI am very happy with Kalidass' service. He was understanding and did a great job communicating with the tenant. I really appreciate your help and Thank you for making the process smooth and simple.
Shirley Β· 8 July 2019
Agent replied
Thank you Shirley for the review!
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5/5
GoogleI want to thank Ms Mandii Aujeley, our property manager who has been of such a great help since the day we have moved into the property. She is prompt in replying to our emails and has gone out of her way several times to resolve the issues we have been facing in the past.
Arnav Β· 15 March 2022
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5/5
View Agents Landlord5 Star Letting Agent
I've dealt with Life Residential for the past 12 months. They are very professional and have removed all the stress and hassle away from me in managing and letting my property in London. I recommend them highly.
Amir Β· 25 November 2016
Agent replied Β· 28 November 2016
Thank you for your kind review Amir. We are thrilled you decided to let your property with us and that you are happy with our service.
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5/5
GoogleVery nice team, perfect estate agent you which to have for renting apartment,cooperative,professional,patient,and they will makes your life easy, highly recommended
, special thanks for Amritha rathod, she is the best ,,,
Awadia Β· 15 March 2020
Agent replied
Hi Awadia, thank you for your feedback - we're really pleased to hear that you think we are the perfect estate agents! We always try to make LiFE for our clients as simple as possible and so it's great to hear this sort of feedback. We'll pass on your feedback on Amrita too!
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5/5
GoogleI have recently moved into flat and had sink water blockage issue and Rebecca property manager get it fixed quicker.
All information shared in time and smooth move in.
I am hoping will have the same experience during my stay and later.
Kuldeep Β· 28 June 2023
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5/5
GoogleExcellent support all through by Amrita Rathod. She has looked after the occupancy and has ensured that my flat rentals continue without a break. Very prompt and responsive in her dealings. Really impressed.
Anuj Β· 4 September 2019
Agent replied
Hi Anuj, thank you for your feedback. We are pleased that you are satisfied with the service Amrita provided to ensure that your flat remained occupied.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.