Trusted Agent profile Β· Acton Β· Greater London

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LiFE Residential Acton reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,217 reviews across 3 platforms

Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU

LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,217 reviews on three platforms, including 685 Google reviews rated 4.2.

Google logo

4.2 / 5

685

Reviews on Google

This office

Facebook logo

1.5 / 5

21

Reviews on Facebook

This office

View Agents logo

4.8 / 5

511

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About LiFE Residential Acton

LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.

Reviews

Every review we hold for the Acton office, from every platform, shown as written. First names only.

5/5

Google

I have been tenant with several agencies and Life Residential staff is very professional, they are so friendly and replies fast with any problem. My property manager is Cristina Luntraru and has been very helpful so far

Carlos Β· 29 July 2019

Agent replied

Thank you Carlos for the review.

5/5

Google

Mo is very polite, helpful and assisted me in finding a very nice flat. Very good customer experience so far. He helped me patiently when I was in trouble and helped me after office timings as well.

Bhubaneswar Β· 29 July 2019

Agent replied

Hi Bhubaneswar, thank you for your feedback on Mo.

5/5

Google

George provided great help and support over my search for a suitable home. As an expat I had little knowledge on the area and properties, but the expert guidance from him made the whole thing go very smooth. He is extremely attentive to one's needs and advises accordingly and honestly. All the best to you ! πŸ‘ …

Arnav Β· 15 March 2022

5/5

Google

I’ve rented many times in the past, but I have been so impressed with Bruce and Amrita’s professionalism helping me find a new flat. I highly recommend using them to help find your next home. Regards.

Morgan Β· 27 November 2019

Agent replied

Hi Morgan, thank you for your feedback. We're really glad to hear that Bruce and Amrita have provided a professional service during the lettings process. Enjoy your new home!

5/5

View Agents
Landlord

Simply the best agent i have come across

The team has great spirit and really able to follow up and solve my problems. Good meditator in the negotiation to reach a mutually comfortable rent too. Thanks LiFE and i look forward to continuing our cooperation in the future.

Martin Β· 18 November 2016

Agent replied Β· 18 November 2016

Thank you for giving us such positive feedback Martin. We're happy we could help and please let us know if we can be of any further assistance.

5/5

View Agents
Tenant

Excellent

He understood us, worked hard and was very trustworthy.He is without a doubt the best real estate agent I've met.I could tell he was trying hard to find a place for us.Without him I wouldn't of found this great flat.

Rooda Β· 8 October 2016

Agent replied Β· 10 October 2016

Welcome to your new flat Rooda, we hope you'll love living there! We appreciate your kind feedback and we'll work hard to further exceed your expectations.

1/5

Facebook

I would give no stars if that was an option. We were good tenants and still lost half our bond because of a door stop removed (easily put back in) and apparently cleaning costs over Β£500. Definitely do not recommend.

Jane Β· 24 August 2016

Agent replied

Dear Ms. Amelia. Thank you very much for your review. We are sorry to hear you have not had a good experience with LIFE Residential. We invite you to get in touch to discuss this further so we can contact the relevant people involved with your situation. Our apologies for any inconvenience caused once again. If you would like to discuss the matter further, please contact us on 02088969990

5/5

View Agents
Landlord

A professional employee

Lord represents the ethos of Life Residential very well indeed. He is professional, does what he says he is going to do, in a timely manner and treats me as an individual and doesn't make me feel processed. Well done.

Graham Β· 15 July 2016

Agent replied Β· 20 July 2016

Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.

5/5

View Agents
Tenant

Excellent team who always help

I've been with Life for over 2 years now and they have been a wonderful team. Always on hand to respond to queries when needed or in an emergency. I've found the team to be reliable, trustworthy and extremely professional.

Lyndsey Β· 23 June 2016

Agent replied Β· 24 June 2016

Welcome to London! We hope you'll enjoy your new home. We appreciate your kind feedback and we'll work to further exceed your expectations.

5/5

View Agents
Buyer

Professional, friendly service

Have purchased a property from this agent, Life Residential;. I found Pelin to be a joy to do business with. The purchase took a while to finalise but Pelin's great attitude and professional yet friendly approach made it stress free.

Nick Β· 17 May 2016

Agent replied Β· 19 May 2016

Thank you for such a positive feedback. We're happy we could help.

5/5

View Agents
Seller

Tonte has always been helpful whenever I have an issue. He is conscientious, warm-hearted, efficient. What's more he is familiar with the market where he is working. That's why his advice or suggestions are not only responsive and also insighful.

Paul Β· 29 January 2016

Agent replied Β· 2 February 2016

Thank you for such a positive feedback. We're happy to assist..

4/5

View Agents
Tenant

Helpful and quick response

Always replies within 2-days to an issue raised - we moved in recently and I have add questions over external bills/suppliers, inventory and we had to get the maintenance man in to fix a couple of things in the property,

Sarah Β· 28 January 2016

Agent replied Β· 28 January 2016

Thank you for such a positive feedback. We're happy to have you as a client.

5/5

Google

I have received excellent service from Mo Marstani, he was always available, very knowledgeable and helped me through the whole process of choosing a flat to contracting. He made the whole process just very easy. Thank you!

Vivien Β· 16 March 2019

Agent replied

Thank you Vivien for the review!

4/5

View Agents

Rating of Chris Parsonage

Chris Parsonage has always been very professional and helpful in all his dealings with me as a client. He never fails to follow-up and is always ready to go the extra mile to help. Well done and keep it up!

Siew Β· 15 December 2015

Agent replied Β· 17 December 2015

Thank you for your positive feedback. We're happy to have you as a client.

5/5

Google

Umaymah Miah has done an outstanding job of managing our properties and we are very happy with her speedy, efficient, friendly service. I can highly recommend Life Residential and specifically Umaymah.

James Β· 14 December 2020

Agent replied

Hi James, thank you for your feedback!

5/5

Google

Professional service, very transparent and very time efficient. Special thanks to Regan Compton for his attentive service.

M Β· 8 April 2020

4/5

View Agents
Tenant

Shelly was very helpful

A few minor issues had to be dealt with. Shelly swiftly replied to my queries, came to visit the apartment and see by herself then promptly managed to resolve them with relevant contractors. Great service, definitely recommend her.

Peter Β· 10 November 2016

Agent replied Β· 10 November 2016

Thank you for giving us such positive feedback Peter. We're happy to have you as a client.

5/5

View Agents
Tenant

First class customer service

Alex dealt with my contract renewal with professionalism and efficiency. She kept me up to date and she was responding to my emails promptly. It was great talking with her and the renewal came through with no problems.

Sofia Β· 3 February 2016

Agent replied Β· 3 February 2016

Thank you very much for your feedback. We're glad to have you as a client and we'll continue exceeding your expectations.

4/5

Google

I am very happy with Kalidass' service. He was understanding and did a great job communicating with the tenant. I really appreciate your help and Thank you for making the process smooth and simple.

Shirley Β· 8 July 2019

Agent replied

Thank you Shirley for the review!

5/5

Google

I want to thank Ms Mandii Aujeley, our property manager who has been of such a great help since the day we have moved into the property. She is prompt in replying to our emails and has gone out of her way several times to resolve the issues we have been facing in the past.

Arnav Β· 15 March 2022

5/5

View Agents
Landlord

5 Star Letting Agent

I've dealt with Life Residential for the past 12 months. They are very professional and have removed all the stress and hassle away from me in managing and letting my property in London. I recommend them highly.

Amir Β· 25 November 2016

Agent replied Β· 28 November 2016

Thank you for your kind review Amir. We are thrilled you decided to let your property with us and that you are happy with our service.

5/5

Google

Very nice team, perfect estate agent you which to have for renting apartment,cooperative,professional,patient,and they will makes your life easy, highly recommended , special thanks for Amritha rathod, she is the best ,,,

Awadia Β· 15 March 2020

Agent replied

Hi Awadia, thank you for your feedback - we're really pleased to hear that you think we are the perfect estate agents! We always try to make LiFE for our clients as simple as possible and so it's great to hear this sort of feedback. We'll pass on your feedback on Amrita too!

5/5

Google

I have recently moved into flat and had sink water blockage issue and Rebecca property manager get it fixed quicker. All information shared in time and smooth move in. I am hoping will have the same experience during my stay and later.

Kuldeep Β· 28 June 2023

5/5

Google

Excellent support all through by Amrita Rathod. She has looked after the occupancy and has ensured that my flat rentals continue without a break. Very prompt and responsive in her dealings. Really impressed.

Anuj Β· 4 September 2019

Agent replied

Hi Anuj, thank you for your feedback. We are pleased that you are satisfied with the service Amrita provided to ensure that your flat remained occupied.

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Questions about LiFE Residential Acton

What do sellers say about LiFE Residential Acton?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."

What do buyers say about LiFE Residential Acton?

8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."

What do landlords say about LiFE Residential Acton?

166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."

What do tenants say about LiFE Residential Acton?

306 reviews from tenants, rated 4.7 out of 5 on average. For example, Jack wrote: "I've had Gabriella as the property manager for an apartment a friend and myself rented for a couple of years and recently moved out. She was very helpful in ..."

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