Trusted Agent profile · Acton · Greater London

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LiFE Residential Acton reviews

4.4

★★★★★ Great

1,227 reviews across 3 platforms

Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU

LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,227 reviews on three platforms, including 695 Google reviews rated 4.2.

Google logo

4.2 / 5

695

Reviews on Google

This office

Facebook logo

1.5 / 5

21

Reviews on Facebook

This office

The Trusted Agent logo

4.8 / 5

511

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About LiFE Residential Acton

LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.

Reviews

Every review we hold for the Acton office, from every platform, shown as written. First names only.

5/5

Google

Mr. Regan Compton (Letting Consultant) - Regan helped me immensely in finding a new home in London. I'm moving from Wiltshire to London and I was very nervous on my big decision to move. He gave me confidence and educated me on this process of looking for a home in London. He was very kind and immediately understood what kind of Property to rent I was looking for. I'm forever grateful -Kat Platon

Maria · 27 April 2020

5/5

Google

Agent was incredibly patient and held strong communication. Very pleased with the service and overall experience.

Lanna · 15 March 2022

5/5

Google

Amrita, I appreciate your help and you are effective in helping me to decide a rented house in Hayes within a week. I think you have positive impact in helping me to choose Trident house. All the very best for future endeavors.

Manoj · 25 November 2019

Agent replied

Hi Manoj, thank you for your feedback on Amrita, we'll make sure this is passed on!

5/5

Google

Amrita Rathod has provided me with a great service going above and beyond her Estate Agent duties by explaining how some of the appliances worked. As a first time tenant I was explained all aspects of the tenancy agreeement in detail.

Henna · 9 March 2020

Agent replied

Hi Henna, thank you for your review on Amrita and your experience with LiFE. We are very pleased to know that you feel this way and hope you are enjoying your new home.

5/5

Google

Very grateful for all the support and professional execution! Valentines and team did a fantastic job - highly recommended!PositiveResponsiveness, Professionalism

Alexander · 21 June 2021

5/5

Google

Beki is a great property manager! She is super responsive and helpful.

Han · 17 August 2022

1/5

Google

Very unhappy with the services. After I moved in a new flat they have promised they will register me for Water and Electriciy services. After multiple e-mails and 5 months passed they still have failed to register me, by consequence I haven’t received my bills and I do not know if the flat it’s a suitable place to live as I can not calculate my monthly expenses. The flat is entirely based on electricity.

Cristina · 5 August 2019

4/5

Google

I would definitely suggest Life residential team for flat hunting at London. My experience (with Mo Marstani as my consultant) is that the team can provide a very good service and they are marketing really nice properties. From the first day that you move in you are having the property manager next to you (Maquel in my case) and this provides a sense of security and caring. Thank you team for the support :)

Dimitris · 29 July 2019

5/5

Google

Very happy with the reactivity and efficiency of Michael Mushota, who helped us with a repair. He was great at managing the contractor, informing us on the progress, and was in general very friendly and attentive to us. Pleasure to work with!

Anastasiia · 29 July 2019

Agent replied

Thank you Anastasiia for the review!

5/5

Google

This was by far the best renting experience I ever had. The process itself went smoothly and fast with the help of Bruce Bell (the agent). He answered every question me and my partner had and was really polite and appropriately friendly.

Isabela · 29 July 2019

Agent replied

Hi Isabela, it's been our pleasure. Thank you for the incredible review and if you need anything else, do let us know. We're here for you.

5/5

Google

Many thanks to Eduard and Kristina for all their help in getting us a place in Slough! Great asset to the team!

Suraj · 25 November 2020

5/5

The Trusted Agent
Tenant

Kind and responsive property manager

I had a problem with my cooker and contacted Georgia. She got in touch with the people who needed to fix it and the problem was resolved in a week. She was responsive and understanding and kept me updated about the what was happening throughout.

AR · 7 November 2016

Agent replied · 8 November 2016

Thank you very much for giving us such a good word. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

The Trusted Agent
Landlord

I have found Shelly to be extremely professional and helpful in all our dealings. She is responsive, reliable, efficient and deals with my queries in a timely manner. Overall I am very satisfied with Shelly's work and would not hesitate to recommend her. R King

Rose · 18 October 2016

Agent replied · 19 October 2016

Thank you for giving us such positive feedback Rose. We're happy to have you as a client and please let us know if we can be of any further assistance.

5/5

Google

Great and immediate service with any issue that I have at all times by Cristina Luntraru!

Jil-Marie · 24 August 2023

Agent replied · 25 November 2023

Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.

5/5

The Trusted Agent
Tenant

Very helpful

Mohammed has always been extremely helpful. He always gets back to us quickly and has made our lives so much easier when we were having issues with our property. I am very happy with his service and am pleased that he is our property manager.

Faye · 26 November 2015

Agent replied · 30 November 2015

Thank you very much for your kind review. We really appreciate your comments.

1/5

Google

Such a useless agency. They allure you in with nice and efficient comms before moving in till you sign a contract and rent money starts flowing in, then they completely and incompetently ignore you. Crucial issues that have been highlighted at start of tenancy are to date (two months later) still unresolved. Worst money sucking useless agency I've ever dealt with. They can't even get their own staff's holiday planning and turnover right.

Mona · 29 July 2019

5/5

Google

There were some issues with the shower the other day and Acna took quick response to fix it , very appreciate for the help !

JING · 29 July 2019

5/5

Google

It's been a pleasure to work with Life Residential, especially with Mr Benjamin Dayo, who is a true professional and offered me a great experience, making my life easier. I really appreciate the excellent communication, honesty and their readiness. Thank you

Bogdan · 29 July 2019

Agent replied

Hi Bogdan, thank you for your kind words and for advocating Benjamin on his professionalism and customer care. If there is anything else you need, let us know.

5/5

Google

Anca was very helpful with an issue in our rental property. Prompt at getting back to me and kept me updated at all time. Thanks 😊 …

Jenny · 16 March 2018

5/5

Google

After an initial bad experience with another Property Manager, Cristina Luntraru stepped in and helped us with all the issues which we were facing from the day we moved in. She is always very prompt, responsive and always keeps you updated and goes the extra step to help the tenants out. Fantastic service and glad we had her to help us out.

Harish · 15 March 2022

5/5

The Trusted Agent

Ed as my agent for 127 Bodiam court

Ed was so helpful, profsessional and always there when I needed him. I would rate his dealing with me to a very high standard! Thank you Ed for making a stressful process not so stressful, thank you so very much! Marianne Kilcoyne : )

Marianne · 30 November 2016

Agent replied · 1 December 2016

Thank you for giving Ed such positive feedback Marianne. We're happy doing business with you.

5/5

Google

Anca was very helpful with an issue in our rental property. Prompt at getting back to me and kept me updated at all time. Thanks ??

Jenny · 3 November 2018

5/5

Google

Jack was extremely helpful in getting my washer/dryer replaced quickly, thanks Jack!

Ruth · 19 April 2022

5/5

Google

I highly recommend Life Residential! Bruce was very professional, responsive and friendly.

Atif · 15 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read LiFE Residential's Google reviewsLeave LiFE Residential a review

Questions about LiFE Residential Acton

What do sellers say about LiFE Residential Acton?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."

What do buyers say about LiFE Residential Acton?

8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."

What do landlords say about LiFE Residential Acton?

166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."

What do tenants say about LiFE Residential Acton?

306 reviews from tenants, rated 4.7 out of 5 on average. For example, GC wrote: "I have moved into my flat for almost half a year now and Jonathan has continued to deliver, There were several issues with heating, furnishing and pest control ..."

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