Trusted Agent profile · Acton, London

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Citydeal Estates Acton reviews

4.8

★★★★★ Excellent

461 reviews across 3 platforms

115 Churchfield Road, Acton, London, W3 6AH

Citydeal Estates's office in Acton, London, at 115 Churchfield Road, is rated 4.8 out of 5 across 461 reviews on three platforms, including 426 Google reviews rated 4.7.

Google logo

4.7 / 5

426

Reviews on Google

This office

Facebook logo

4.8 / 5

25

Reviews on Facebook

This office

View Agents logo

5.0 / 5

10

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Acton office, from every platform, shown as written. First names only.

5/5

Google

Huge Thanks to Gabriel who made impossible to help us to find our shop. Very professional and positive to keep you up going forward. Strongly recommend

Tihomir · 28 July 2019

5/5

View Agents
Tenant

Efficient, professional and organised

Gabriel and the whole team at CityDeal made this the most simple move I, as a tenant, have ever experienced. From viewing the flat all the way to signing and moving in, they were incredibly organised and made sure the experience would be as stress free as possible. Very professional in the way they handle things, they went above and beyond to ensure the flat was as good as new. I would absolutely deal with them again.

Struan · 22 March 2016

5/5

Google

Antony was helpful and professional.

Neda · 1 March 2023

5/5

Google

The team is exceptionally professional and talented, have a very solid understanding, very helpful, professional, extremely efficient and above all they give a genuinely personal service. Muddassir

Mohammad · 24 September 2024

5/5

Google

All paperwork went quickly and easily. Agent Gabriel was very helpful. Everything is professional. Top service!PositiveProfessionalism

Albert · 22 June 2021

5/5

Google

Antony was lovely! Very helpful!

Ada · 15 November 2022

5/5

Google

Faisal and Gabriel let a commercial property for me and I can not recommend them for more highly! thank you

Mark · 9 February 2020

5/5

Google

Evan was very helpful and understanding, very responsive day and night. I am really grateful and I highly recommend City Deal.

Mazen · 28 July 2019

5/5

Google

Excellent service and really good deals. Many thanks to Gabriel and very helpful team.PositiveProfessionalism

Tomasz · 22 June 2021

5/5

Google

The team at Citydeal always provide great service managing our properties. Their knowledge of the market is excellent and always ensures we get the best returns on our properties. They also provide exceptional support in renovating and repairing the property when required. I highly recommend them to any landlord.

Imran · 13 February 2023

5/5

Google

I had amazing experience with city deal states , Antony did great job Was smooth process He was on top of everything always in contact with me So happy with everything

Mohamed · 22 April 2024

5/5

Google

As a tenant in London, it's difficult to find estate agents who are responsive and actually care about the quality of your tenancy. Citydeal Estates have been great in both of those aspects. Their response time would always be a matter of minutes, even in weekends, and every problem that occurred would be dealt with immediately. Overall the best experience I've had with a letting agency.

Marios · 28 July 2019

5/5

Google

Slava and all the team at Citydeal Estates were lovely to deal with, we rented a property managed by them for two years and any issues we had were dealt with promptly and to a high standard. They were constant professionals and made our stay in the property a lovely experience.PositiveResponsiveness, Professionalism, Value

Freya · 22 June 2022

5/5

Google

What a refreshingly honest and caring Agency. As you’ll see in all my reviews, in all my years I’ve never dealt with such a professional and respectful agency who legitimately care about whoever they deal with. I would more than 100% recommend. Absolutely fantastic, they are an exceptionally rare find. Look no further.

Guy · 19 April 2022

1/5

Google

Beware tenants renting from landlords who appoint this company to manage their property. My daughter had a very bad experience

Shahid · 18 July 2022

Agent replied

I am sorry your daughter had a bad experience. I appreciate the leak into a boiler cupboard from the flat was not welcome but as this was handled by the block insurers and was beyond the landlord’s control, apart from this I understand the relationship your daughter had with the landlord was good. In terms of the disagreement on release of the deposit, unfortunately, your daughter made a number of holes in the walls of this newly refurbished flat. This included large holes where large fixtures were removed and subsequently not repaired. As the flat was newly refurbished only a year ago the landlord was very disappointed to see this on checkout. As part of our checkout reminders, we advise tenants about the importance of repairing/raising any damage before checkout. The landlord therefore requested a contribution (less than cost) towards the repairs. We found the cost to be very reasonable given how many walls were damaged (pictures were provided and the damages clearly marked out). No other deductions to the deposit were made and the closing statement was then agreed by both parties. If there is any aspect that we can assist you with please do not hesitate to get in touch.

5/5

Google

Excellent service.. Faisal ( proprietor) goes over and beyond. Highly recommended as an agent

Shaukat · 21 September 2020

5/5

Google

I would like to compliment Citydeals on the excellent service and support they provided me during my rent process. They have been reliable, prompt, and trustworthy throughout and they did everything to make things run as quickly and smoothly as possible. I would recommend them wholeheartedly.

Mustafa · 13 February 2023

5/5

Google

Very good customer service when Mr Yousef. To Allah we belong and to Him we shall return Now only polish people work there rent property between them

Adam · 22 May 2024

5/5

Google

Citydeals Estates have helped me find my first flat to rent in London and the service they have provided was outstanding. They kept me informed of the progress, sent detailed e-mails and regular updates. They were readily available when I needed extra information or help and they always communicated in a professional, but very friendly manner. Thanks very much to Citydeal Estates!

Rashel · 1 August 2020

5/5

Facebook

Citydeals Estates have helped me find my first flat to rent in London and the service they have provided was outstanding. They kept me informed of the progress, sent detailed e-mails and regular updates. They were readily available when I needed extra information or help and they always communicated in a professional, but very friendly manner. Thanks very much to Citydeal Estates!

Rashel · 30 July 2020

5/5

Google

A wonderful team of skilled professionals and genuinely helpful individuals! Strongly recommend their services!

Iuliana · 15 December 2024

5/5

Google

Very good customer service when Mr Yousef. To Allah we belong and to Him we shall return Now only polish people work there rent property between them

Adam · 25 April 2024

5/5

Google

An exceptional group of dedicated professionals who are always willing to assist!

Amdea · 15 December 2024

5/5

Google

Excellent service. We have lived in a property they manage for over 6 years and have been so happy with their prompt attention.

Adriano · 22 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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What do tenants say about Citydeal Estates Acton?

9 reviews from tenants, rated 5.0 out of 5 on average. For example, Shanelle wrote: "Alberto was very friendly and easy to talk to throughout the entire process. He made my search for a new home so easy and in the end I found a wonderful new ..."

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