Trusted Agent profile · Acton · London
Verified
★★★★★
461 reviews across 3 platforms
115 Churchfield Road, Acton, London, W3 6AH
Citydeal Estates's office in Acton, London, at 115 Churchfield Road, is rated 4.8 out of 5 across 461 reviews on three platforms, including 426 Google reviews rated 4.7.
426
Reviews on Google
This office
25
Reviews on Facebook
This office
10
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Acton office, from every platform, shown as written. First names only.
1/5
GoogleAwful management, would never use again.
Hi Bertram, we have tried searching for your details on our system but cannot locate you. Your review does not provide any context. Please email mail@citydeal.co.uk and we would be happy to look at this further.
5/5
GoogleHad a great experience with Citydeal estates. Arbab looked after us throughout the application and move in process and was incredibly helpful every step of the way. Quick at responding and accommodating even when we experienced some roadblocks. Would recommend!
5/5
FacebookMy experience was good. Everything clear, no hidden fees. I recommend. I’ve moved house many times. This is probably the best agency experience I had so far only because they do their job. Compared to the others I consider them quick on replying and solving problems.
5/5
The Trusted AgentGabriel Smakowski
I am very much pleased with service provided by Gabriel. It was really comfortable dealing with him as he very professional and co-operating person. I was glad to receive different advice from the beginning my renting. I would like to rate his performance to 100% and I would definitely recommend him for the future purposes
5/5
GoogleExceptional service! From start to finish, Gabriel and Citydeal team displayed professionalism and market expertise. Highly recommend their services.
1/5
GoogleHuge unnecessary charges hidden in the contract and a lacklustre service all around. Would not recommend to anyone.
Hi Laurence, I am sorry you had this experience, however, we don't have any record of you. We would be grateful if you could remove your review. However, feel free to get in touch with us if we can be of any assistance. Thanks Citydeal Estates
5/5
GoogleCitydeal Estates are by fare the best agents in London. They were very helpful in selling my flat. I would recommend them to everyone I know. I think it was a difficult flat to sell, but citydeal just did it without any problem. I wish them the very best. Amtojh
5/5
GoogleJust rented a propety with them, have to say that everything was done in a quick and professional manner- from first enquiry to the signing the contract. I have been with several agencies as a tenant and Citydeal Estates have been by far the best to deal with. Highly recommended!
5/5
GoogleI have been with Citydeal Estates for over 10 years now, but I have been in the rental business for over 25 years and I can honestly say that Citydeal Estates are the best that I have found. They provide a personal and professional service. Thank you!
5/5
GoogleAntony from CityDeals Estates was very professional and prompt. He works diligently and is always quick to respond.
5/5
GoogleFriendly team that espoused professionalism through my process of renting a flat. Antony in particular was very helpful and cordial which made everything easier.
5/5
GoogleCitydeal have been fantastic in letting and managing my property with great efficiency and transparency throughout. A thouroughly professional team who go out of their way to ensure great service.
5/5
GoogleCommercial letting for our company with great professional service and excellent efforts to find a good client. Very responsive to queries and give good advice.
5/5
GoogleCitydeal estates provided me piece of mind and completely removed any stress during moving house. They have an experienced team who are extremely helpful, responsive and professional. Very highly recommended and I will definitely be returning for repeat business.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCitydeal Estates is the best. They have been very fantastic throughout. All of the staff are caring, very professional and good communicators. Excellent service and would recommend to all.
5/5
GoogleI had a great experience with Anthony (letting agent) who was very approachable, patient and friendly!
5/5
GoogleBy far the best Estate Agents I’ve used in London! Very quick to respond, massively helpful & the move in/out process was so simple. Special shout-out to Slava who was my main contact there!
5/5
GoogleIt has been a pleasure to rent from you. I lived in 4 countries and rented about 10 properties and you might be glad to know that your agency is the only which I found fully trustable, understanding, helpful and (most important for me) transparent and honest.
5/5
GoogleI had a fantastic experience renting a flat through Citydeal Estates. Their attentive service, extensive property selection, and professionalism impressed me. Highly recommended!
5/5
GoogleCity Deal Estates are a great agent to work with. Great customer service professional and great communication . Would highly recommend . Best Wishes Dee Moss Inventory clerk
5/5
GoogleAntony's assistance was incredibly valuable! I greatly appreciate his help. He is undoubtedly the most recommended agent I have ever had!
5/5
FacebookThey gave me really good service. I would strongly recommend to use. Clear communication and service, no hidden surprises. The staff are always at hand to deal with problems and they are dealt with promptly and efficiently. Thanks guys. You do a great job!
5/5
GoogleThanks a lot to Antony for his professional and kindly support! Now we have relocated successfully and everything is good!
1/5
GoogleVery unprofessional & rude! Do not recommend!
Dear Aliyah, thank you for taking time to leave us a review. We are really sorry to hear about your experience. We were unable to locate “Aliyah” on our systems and without your full name or contact details we cannot look into this further. We are concerned about this review and we would like to get further information so we can look into this. Please contact me directly on 020 8896 0800 or email faisal@citydealestates.com and I will be pleased to help. Kind regards, Faisal.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from tenants, rated 5.0 out of 5 on average. For example, Shanelle wrote: "Alberto was very friendly and easy to talk to throughout the entire process. He made my search for a new home so easy and in the end I found a wonderful new ..."
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