Fewer than five reviews have been left on The Trusted Agent here in the last 24 months, so every review is shown.
Every review we hold for the Abingdon-on-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service from start to finish during the process of buying my property.
Nothing was too much trouble and the agents involved were very fast with responding to queries, and were honest when they did not know the answers (but endeavoured to find out and get back to me).
Niall and his team were also very supportive in enabling me to revisit the property to measure up.
Many thanks!
Danielle · 19 July 2023
Agent replied · 19 July 2026
Thank you for your lovely review Danielle - we are thrilled to hear about your positive experience with us!
★★★★★ 5/5
TrustpilotHighly recommended
John kept us informed throughout our purchase and was very helpful in keeping the momentum going throughout the process. I can’t recommend Breckon and Breckon highly enough.
Gerald · 24 April 2026
★★★★★ 5/5
GoogleA very professional estate agency. Everyone has been very friendly and helpful, it’s really not that common to come across such competent staff. Special thanks to Mike, who has been wonderful in helping us moving into our new property and has guided us through every step of the process!
Joaquín · 31 July 2024
Agent replied · 30 September 2023
Thanks Joaquin & Cristina for your kind review, glad you have had a good experience with Breckon & Breckon and hope you enjoy living in your new home. Mike and the Lettings team.
★★★★★ 5/5
GoogleTom has been nothing short of phenomenal from start to finish. Today we finally got the keys to our wonderful forever home, and we couldn’t have done it without his expertise, patience, and genuine care. He’s truly the best estate agent we could have hoped for.
M · 19 October 2025
★★★★★ 1/5
TrustpilotThey’re just sitting there to loot…
They’re just sitting there to loot money. Hardly any service provided. They’ll eat your deposit money for sure. The customers are the only sufferers here, whether you pay a deposit or a reposit. They do not value customer’s money at all. Even after spending 250 on reposit and 400 on end of tenancy cleaning they’re charging 240 extra for dumb reasons.
Customer · 21 October 2025
Agent replied · 10 February 2026
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you feel disappointed with your experience, as this is never the outcome we aim for.
We always follow a transparent and evidence-based process when assessing end‑of‑tenancy costs, whether a deposit or a Flatfair product is used. Charges are only applied where there is clear documentation, check‑in/check‑out reports, or contractor invoices to support them.
We understand that end‑of‑tenancy costs can be frustrating, and we would welcome the opportunity to review your case in more detail. If you contact our Operations Manager Louise Passfield on 01865 201111, we can go through the evidence with you and ensure everything has been handled fairly.
We value all our customers and are committed to providing a professional, consistent, and compliant service. Please do reach out so we can help resolve this for you.
★★★★★ 5/5
GoogleAbsolutely first class service from Breckon & Breckon. We had a tricky sale that dragged on for a number of reasons, but Sam and the team were superb in their communication and their proactive approach pushed the sale over the line. Moving again is the last thing on our minds right now but we would use Breckon & Breckon again without a doubt.
Nick · 16 September 2023
Agent replied · 30 July 2023
Hi Nick, thanks so much for this review, delighted to have got your sale through for you after a rather prolonged transaction. We wish you all the best in your new home. Best wishes, Breckon & Breckon team.
★★★★★ 5/5
TrustpilotExceptional Service
From the very start George was a pleasure to deal with. His communication was exceptional and the tips he gave meant our house sold with the first viewing. He and the team looked after us so very well, making sure we were kept updated and responded to our many questions in a prompt and thorough fashion. My husband and I would recommend them 100%. Thank you all so very much .Mr & Mrs Howarth. Oxford
Vixen · 9 October 2024
★★★★★ 5/5
TrustpilotGreat service
From all the people we had to deal with during the process of selling and buying, Leah was the best!
Always kept us up to date and chased anything she could, Leah was so helpful during this stressful time.
I would highly recommend Breckon & Breckon.
Annette · 30 September 2025
★★★★★ 5/5
GoogleElise was brilliant. She explained everything to me brilliantly. As its first time looking to buy she sat with me and explained how everything goes and how to take the right steps for me. She dedicated so much time to me and nothing was to big of an ask!
Madi · 3 May 2024
Agent replied · 3 April 2024
Thank you Madi for your kind words, it was lovely to meet you and if you need any further help in the future, please do let me know. Elise & the Abingdon team
★★★★★ 5/5
GoogleFive star service from a buyers perspective. Agent sold the house to us with plenty of information. Excellent communication from the whole team but particularly Wayne, chasing, being an intermediary and going above and beyond. A pleasure to do business with and would recommend.
John · 31 July 2024
Agent replied · 18 March 2024
Thanks for your kind words, John, hope you’re settling into your new home. Pop in and see us any time you’re in the town. Wayne.
★★★★★ 4/5
GoogleExcellent Agents. Especially Ian helped us a lot to find a property of our choice . Great service
Tojo · 19 July 2025
Agent replied · 19 July 2026
Thank you for taking the time to leave us a review, we're thrilled you've had a great experience with Ian and the team!
★★★★★ 5/5
TrustpilotReliable and professional
There is no doubt in my mind that if we had taken our £1m+ property to any other Estate Agent, then it would not have sold so quickly at the price finally agreed. Through the contacts of Luke Mazonowicz, although the property was marketed, we were able to receive an offer within just a few days of the house being on the market.
The selling process was not that smooth as there were potential problems with the survey, problems with tenants and solicitors disagreeing over a 'Covid Clause'. Throughout the pressure to complete quickly and yet at the same time evict tenants, come up with extra documents, do searches and agree over completion dates, Luke remained a) contactable b) positive and c) helpful.
Mention should also be made over the brochure produced by Breckon and Breckon. The pictures taken - in particular the kitchen - were superb. Breckon had previously marketed our property in 2016 (a buyer dropped out) so some of the preparatory work had already been done. This gave us confidence.
There were delays, true, but outside of Breckon's control. Even though Luke was not always in the office he always replied to emails and phone messages quickly, informatively and professionally.
One suggestion: it would be helpful if Breckon and Breckon produced a (branded) folder listing useful (though not recommended specifically) contacts for removals, builders, electricians etc etc. We went from houseowners (of 27 years standing) to tenants and so had to clear our enormous house of furniture in a short time. Some advice in terms of finding new accommodation and emptying the existing house would have been a useful add-on. Competitors to Breckon and Breckon Lettings do provide such help.
C · 10 March 2021
Agent replied · 11 May 2026
Thanks Chris for your detailed and thoughtful review, we really appreciate the feedback and wish you all the best for the future. Kindest regards, Luke
★★★★★ 5/5
GoogleBoth Susan and myself can not overestimate the part the team at Breckon Abington played In not only selling our house but providing total support throughout the process.
Wayne, Emma and Elise provided clarity transparency and thoughtful support during the more challenging moments.
We 100% recommend the team at Breckon Abingdon.
Many thanks to them
Brian and Susan Quinn
Brian · 24 September 2025
Agent replied · 8 October 2025
Thanks for those kind words. It was a pleasure working with you, and delighted you’ll be able to spend a bit more time closer to the family. - Wayne and the Abingdon team
★★★★★ 5/5
GoogleWe purchased our first house with the help of Breckon & Breckon, Abingdon and we are happy with everything. Our estate agent/contact Elise kept in touch with us regularly and there were no issues.
Isabelle · 7 December 2024
Agent replied · 17 October 2025
Thank you Isabelle, I'm glad that I have helped you to purchase your first home. Congratulations again and I hope you enjoy your new home! Elise & the Abingdon Team.
★★★★★ 5/5
GoogleWe have recently purchased our first home and we were extremely lucky that it was via Breckon & Breckon Abingdon. Sam and the team were incredibly helpful and very responsive to our queries. Their excellent communication and experience helped to speed up the process. I would highly recommend Breckon and Breckon to anyone looking for their new home.
Lubica · 9 June 2023
Agent replied · 30 July 2023
Hi Lubica, thank you for your review and kind words. It has been a pleasure to assist you with your purchase and we look forward to seeing you on completion, to hand you the keys to your new home! Best wishes, Breckon & Breckon team.
★★★★★ 5/5
GoogleAs a buyer perhaps it’s unusual to post a review of an estate agency, but on this occasion it’s well-deserved. All at Breckon and Breckon, Abingdon and in particular Dominic Simmons, couldn’t have been more professional and helpful during our recent house purchase. We’ve obviously no plans to sell our new house yet but we wouldn’t hesitate to use Breckon and Breckon if we did!
Robert · 16 September 2022
Agent replied
Thank you Robert, we appreciate the positive review. All the best with the new home, from Dominic and the Abingdon team.
★★★★★ 5/5
GoogleI received excellent service from Ian and Tom from start to finish. As a property trader, I deal with estate agents on a daily basis, and I can confidently say this firm stands out from the rest. They were honest, transparent, and extremely proactive throughout the entire process, even when the sale presented a few challenges. Their communication was consistent and professional, and I always felt kept in the loop. It’s refreshing to work with a team who genuinely care about getting the best result for their clients. I would highly recommend this firm to anyone looking to sell in the area. Thanks again to Ian and Tom for all your hard work.
Scott · 19 November 2025
★★★★★ 5/5
GoogleFantastic sales team, who managed to sell my house within 7 days of it going on the market.
They all very helpful throughout the whole process, right from the moment I first contacted them about putting my house on the market right up until we received the money. They we're always on hand with both advice and guidance, thank you.
Paul · 19 July 2025
Agent replied · 19 July 2026
Thank you for taking the time to leave is a review, we're always happy to help and are pleased we could help sell your home!
★★★★★ 5/5
The Trusted Agent SellerExcellent Service
Andrew and his team took on a property for us that wasn’t going to be the easiest to sell, empty and in very poor condition.
We received regular updates and a monthly viewings report until a buyer was found at a price we were pleased with.
Andrew kept in constant contact with ourselves, the buyer, and both sets of solicitors, right through to completion. We really think the deal could have fallen through if it hadn’t had such an input from the team at Breckon and Breckon.
DH · 14 November 2017
Agent replied · 22 November 2017
Thanks Damon for your kind words, I know it wasn't the easiest of sales but we managed to get it across the line in the end. It was a pleasure to act for you and I look forward to speaking with you again in the future
Kind regards
Andrew and the
Breckon & Breckon Abingdon team
★★★★★ 5/5
The Trusted Agent BuyerAbsolutely fantastic service!
Rachel and the team in Abingdon were selling a property we were interested in, we saw it the day it went on the market and then prompty put in an offer. Rachel performed all the due-diligence measures on behalf of the vendors to ensure that we were in a good position to buy the property. I thought this was great as she was very protective of the vendors in ensuring that we were suitable to move forward with.
We were in a good position, there was no chain either side and we thought the process could happen very quickly to meet all parties needs.
How wrong we were! Almost everything that could go wrong went wrong and the whole process took over 6 months. There were tears from my wife, mortgage offers being revoked at the final hour, endless requests for paperwork, storm damage to the sellers' new property and completely inept solicitors.
Although Rachel and the team weren't directly engaged with us and we weren't paying them anything being the buyer, they went over and above what was expected. Rachel became my councellor, I would often phone her up to vent and let off steam as she was so involved, she genuinely cared and wanted us all to succeed. Rachel did her job to the highest degree and more, she dealt with all parties regularly and kept the whole process moving, which was extremely difficult at times. I think I spoke to Rachel daily and sometimes three times a day!
Breckon & Breckon, especially Rachel were exceptional throughgout. I would certainly recommend them to anyone in the future and already have done. When we are looking for our next move we will certainly be using Rachel and the team again.
I can't express how impressed I am with the end to end service we received, the goody bag when we picked up the keys was also a nice touch. If you use B&B, you certainly won't be disappointed.
Andy · 8 September 2017
Agent replied · 13 September 2017
Hello Andy, what a wonderful review, thank you! I'm so pleased we got you to where you wanted to be (eventually!) I hope you and Zoe are nicely settled into your new home, do pop into the office if ever you are passing. Rachel
★★★★★ 5/5
GoogleVery good professional letting agents. They offer a personalised service with ready access to agents who are very proactive and reply quickly to emails and phone calls. The publicity for the flat which we let was excellent quality, especially the virtual tour of the flat which was on line. I would recommend Emily and her team to anyone who is letting a flat and would use them again.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 8 June 2021
Agent replied · 7 June 2024
It is great to hear that you were pleased with the marketing and the virtual tour, we think they are great too. Very best wishes, the Abingdon Team
★★★★★ 5/5
The Trusted AgentFriendly and Professional
From the outset, I found all my interactions with the staff from Breckon and Breckon to be friendly and professional. Nothing was too much trouble and help was always at hand when questions arose.
From the initial visit to value my property until the day I was handed the keys to my new home, I felt that my needs were fully met and that I was treated as an individual - not just another person in a list of customers,
Everything went smoothly despite delays in the completion of my new property. I was kept informed of events throughout. Even the monetary transactions were prompt and dealt with so trouble-free in the background.
This was the first time I had sold and bought a property and I would certainly recommend Breckon and Breckon.
Paul · 11 June 2017
Agent replied · 26 September 2017
Dear Paul,
Wow what a lovely review this was to receive.
They say sometimes in life things are too good to be true but in this instance
everything fell perfectly into place. We are all so pleased that the move finally went through although with some delays which were out of our hands.
Hoping the new business is going well.
Kind regards
Andrew, Rachel and Matthew
Breckon & Breckon Abingdon
★★★★★ 5/5
The Trusted AgentExcellent service from beginning to end
Breckon & Breckon are truly amazing!
Rachel and Andrew dealt with both our sale and purchase., due to their professionalism, experience and most wonderful aura we felt looked after from the beginning to the end.
Both Rachel and Andrew went above and beyond what we would have expected from them, nothing was to much.
Rachel even recognised our numbers and used to answer so nicely to our names, which always made us smile. They made us feel as though we were their number 1 priority, any queries were dealt with immediately and efficiently.
We can not thank them enough for making our dreams come true.
Joanne · 14 March 2017
Agent replied · 26 September 2017
Dear Joanne, thank you for your very positive comments, The 'above and beyond' service you received, really is our 'standard' service! I'm so happy you were able to realise your dreams and hope the conversion is coming on well. Rachel, Andrew, Matthew and the Breckon & Breckon Team
★★★★★ 5/5
The Trusted Agent LandlordFantastic over all package
I have found Breckon and Breckon to be extremely knowledgeable and also really do their homework. Before they came to view my Mum's house with a view to letting it, they found out which applications had been made on it as Mum's house is a listed building.
They could see the potential,came up with some innovative ideas at a realistic budget and were willing to project manage the work that needed to be done. Which for my husband and myself who now live in Lancaster was a huge relief.
The are professional as well as genuine and friendly.
Brenda · 13 January 2017
Agent replied · 7 February 2017
Thank you Brenda, I'm glad that you liked our ideas for your Mum's property.
Kathryn and the team
Breckon & Breckon
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