Breckon and Breckon Abingdon Abingdon-on-Thames reviews

★★★★★ 5/5

Google

We had a very trying sale/purchase that was far from smooth from the outset. Steve gave a very honest and reflective valuation that shows his clear knowledge of the housing market, Steve was also on hand at any time to answer multiple daily chasing calls and emails. Throughout the process, Lauren was also on hand to help assure us of the process, she was very honest and down to earth and made us feel like we weren’t just another output from sausage machine. We would highly recommend using them for any future sale or purchase.

Philip · 19 July 2025

★★★★★ 5/5

Trustpilot

We had a fantastic experience with…

We had a fantastic experience with Breckon and Breckon. In particular, we are really grateful to Brooke for all of her help. Brooke was extremely kind, helpful, and knowledgeable about the home buying process. Thank you Brooke! 👍

E · 13 July 2026

★★★★★ 5/5

Google

Ollie at Breckon & Breckon was fabulous throughout our property purchase. Can't recommend him enough. We had an excellent experience and excellent customer service. We would strongly recommend this estate agent. Ollie was patient and understanding throughout, from our first viewing to finally getting the keys 6 months later (probate delayed things). He accommodated a very lengthy 2nd viewing with an architect and surveyor which we were very grateful for. He replied to all my lengthy emails very promptly and kept us informed throughout the 6 months. Thank you!

Morteza · 13 March 2024

★★★★★ 5/5

Google

The service I received throughout the process of selling my house was brilliant. The team are friendly, professional, reliable and most important of all, kept me up to date regularly with the progress of the sale. Huge thanks to Ian, Steve and Lara. Would highly recommend.

Annie · 19 July 2025

★★★★★ 5/5

Google

This has been such a dream and seamless process for us! Our agent Ian has been truly amazing in his service, always extremely helpful and prompt in answering our many questions and many viewing requests! Thank you for helping us find our forever home!

Ross · 19 July 2025

★★★★★ 5/5

Google

Great service and I felt they provided a very personal touch when I was looking to buy my first house in Hemel Hempstead. Both Charlotte and Tom were always available to talk through any ideas or questions and knew the market very well, keeping me informed with timely updates throughout the process. I would use them again in the future for both letting and any future purchases.

Dev · 19 October 2025

★★★★★ 5/5

Trustpilot

Excellent!

From start to finish our experience with Brooke has been excellent. Communication, response times, updates on progress, were all first class. I cannot recommend Brooke highly enough. Thanks for everything. Mark & Gemma

Mark · 10 July 2026

★★★★★ 1/5

Trustpilot

Appalling and disgraceful managing agents

Appalling. I own a property at Woodstock Close which is managed by Breckon & Breckon. Since they took over as property managers, service charges have gone THROUGH THE ROOF. They show no respect towards leaseholders, ignore communications, and treat us with arrogance bordering on contempt. There are so many issues with this company - from them claiming to seek the most competitive prices for works and simultaneously charging 15% commission on all major contracts, to their abject failure to monitor regular contractors such as the cleaner, leading to contractors billing without performing works - a problem which persisted unchecked for over a year. Breckon & Breckon have no regard for leaseholders, they don't care how our money is spent, they don't care about offering a professional service and they ignore highlighted issues and emails from leaseholders. All they care about is charging as much as they can and making the maximum amount of money for themselves, at the utter expense of leaseholders' financial welfare and mental health. I am in the process of gathering all evidence to make a formal complaint about this company to the Property Ombudsman and likely tribunal. I will also consider taking my story to the press as B&B's contempt for residents and good practice is nothing short of scandalous. They need scrutiny, and soon. * additional comment - the fact that Breckon & Breckon attempt to gaslight my feedback on their appalling management practices by suggesting I am bitter about my sale collapsing and that I "blame" them is completely inappropriate and immature and says everything anyone needs to know about this company and its conduct. My review did not even mention my sale, which is personal information. My sale did fail as the seller pulled out due to service charges making the property unmortgageable. But to dismiss my legitimate concerns by making innappropriate volatile personal comments is utterly unacceptable. Leaseholders wishing to sell are struggling due to the charges and properties at the Close are not selling and sitting on the market. But only the Ombudsman/law would ever make this Breckon & Breckon reflect on its conduct. The real life observable impact of its management has zero impact on its operations. I am preparing a complaint for the Property Ombudsman and Tribunal. This company ignores ALL communications with me, and the feelings of the chair of the WCLA (an unofficial group I am not legally obliged to be part of or engage with) is absolutely not a reflection of many leaseholders who are extremely unhappy about Breckon & Breckon's conduct and are not being listened to by the WCLA or Breckon & Breckon. The conduct of this company is deeply ill-advised and unrofessional and it will be answerable to the Ombudsman and the law. And likely the press. Shocking.

Zoe · 9 October 2025

★★★★★ 5/5

Google

So far so great! The new Flat is great and moving in was easy. Chris had to preform a 3 month visit and he is a nice bloke. I used to rent through another company and they were awful! I wont mention their name but its a breath of fresh air thus far with B&B. Happy Christmas all and please do all sat safe and well.

Lien · 31 July 2024

★★★★★ 5/5

Trustpilot

Breckon and Breckon Bicester

Maxine at the Bicester office has gone above and beyond for us in managing the sale of our house. Always professional, but with a sense of humour- which is vital when in the stressful environment of buying and selling houses. Very happy to recommend Bicester Breckon and Breckon - if I was intending to move again (which I’m absolutely not!!) I would have no hesitation in using them.

Consumer · 12 August 2025

★★★★★ 5/5

Google

This was my first independent house purchase which was complicated by a catalogue of issues, at one point I thought the sale would never happen. Luckily I had Dominic Simmons as my guiding hand and my absolute rock throughout the whole experience. He explained various complications including some legal jargon and reassured me during the whole experience. In all honesty, I’m not sure the sale would have gone through without him. I cannot recommend the Breckon and Breckon team highly enough, especially Dom.

Letitia · 3 August 2023

★★★★★ 5/5

Google

We viewed a property with Wayne back in July. We loved the house but also loved how amazing Wayne was. We'd looked at a lot of houses and Wayne was by far the most informative and helpful. Once our offer was accepted Wayne made the whole process as easy as possible. He was brilliant from start to finish, putting up with my many phone calls and lots of extra visits to the new house. Thank you Wayne for everything.

Cassie · 15 May 2023

★★★★★ 5/5

Google

I have never experienced such a personal and professional approach before. Steve promised to sell my house quickly, and despite the chain, he managed to do it within just 6 weeks. I honestly couldn’t believe it was possible! But that’s not all, Michael Antoni Estate Agency works with some of the absolute best solicitors I’ve ever come across. They handled everything quickly, efficiently, and without any delays or last-minute responses. The whole process was smooth, transparent, and carried out in an incredibly friendly atmosphere. I feel completely safe working with this agency, they are always there with advice, support, and a genuine willingness to help. I wholeheartedly recommend them!

Joanna · 19 July 2025

★★★★★ 5/5

Google

I have to say that thanks to Wayne Keenan the sale of my house has been a success. Wayne has proven to be a professional and a super kind person with both the seller and the buyer, he has helped at all times so that the sale has been a success. I recommend BRECKON&BRECKON for the sale of the house and for renting a house, they have proven to be professionals in both departments. Thank you so much Wayne for all the help and support I have received from you.

Maria · 14 March 2023

★★★★★ 5/5

Google

I had a difficult move that lasted 8 months but Steve has been amazing constantly chasing, the other staff who i delt with were fantastic, Tom is a lovely young man who will go a long way in his career and lara is also fantastic young lady, a big thank you to all, and would highly recommend

Ann · 19 September 2025

★★★★★ 1/5

Trustpilot

AWOL Oxford Waterside

They manage Oxford Waterside, which we all pay into, but they don't bother to respond to issues. Katie simply does not respond to emails. That has been my experience.

Deniz · 1 May 2026

★★★★★ 1/5

Trustpilot

Avoid as Tenant

We were excellent tenants who paid rent on time every month and maintained the property to the best of our abilities, yet Breckon & Breckon attempted to withhold £517 from our £1,125 deposit - nearly half of what we paid. They charged us for window mechanism repairs that were carried out a month after we vacated and after the property had been re-let to new tenants, despite their own check-out report making no mention of any window damage. They also tried to charge us £300 for bathroom redecoration due to "mould damage" when their own inventory photographs clearly showed the bathroom ceiling was already chipping and black with mould when we moved in. We had no choice but to take the dispute to independent adjudication through mydeposits. The adjudicator reviewed all the evidence and awarded the landlord just £10 out of the £517 they claimed, effectively rejecting 98% of their deductions. This result speaks volumes about their approach to deposit deductions. Breckon & Breckon may be good for landlords who want an agent that will aggressively pursue deposit deductions, but tenants will only suffer from unfair charges and having to fight for what is rightfully theirs. If you do rent through them, take extensive photographs at check-in, document everything, and be prepared to challenge any unreasonable deductions. Good tenants deserve fair treatment, not to be used as a revenue source for routine property maintenance.

Vaibhav · 4 April 2026

★★★★★ 3/5

Trustpilot

Know what you're getting yourself into

There is much to say about the state of renting in general, but Breckon & Breckon Summertown, in Oxford, truly puts a unique touch on the experience. The sales team will quickly rope you into an agreement, wherein you'll sign up for a third party service called LetAlliance, wherein they'll score you to see if you are good enough to rent with them. We passed, but it all left a funny feeling of our great country's historical past of "othering" those who do not own a property themselves. I am happy to have left this part of my life behind me. Throughout our tenancy, communication with Breckon & Breckon was less than satisfactory. Responses to our queries were often delayed, and we frequently had to follow up multiple times to get any action taken. This lack of responsiveness added unnecessary stress to our renting experience. Maintenance issues were another point of contention. Simple repairs took longer than expected to be addressed, and there seemed to be a disconnect between the agency and the landlords. This inefficiency made us feel like our comfort and well-being were not a priority. Upon moving out, we faced unexpected charges deducted from our deposit. Despite leaving the property in a better state than when we moved in, we were billed for services that were neither communicated nor agreed upon. This left a sour taste at the end of our tenancy. In summary, the management by Breckon & Breckon in Summertown left much to be desired. I would recommend future tenants to document everything meticulously and ensure all agreements are in writing, using precise wording, as they will find any way in which they might be able to void it. It’s essential to be proactive when dealing with this agency to safeguard your interests. Mind you, all agencies are likely at the same level and I would rather recommend renting off smaller developers, who manage their own property. At least that's worked the best for us over our renting years.

John · 4 November 2024

★★★★★ 5/5

Trustpilot

Great experience- team of wonderful and helpful people

The whole team at Breckon & Breckon have been so amazing thoughout our house purchase process. We had most regular contact with Brooke who was incredible at keeping us informed every step of the way and was always happy to answer any questions we had. We’d have honestly felt pretty lost without her and we’re beyond grateful for all the support, assistance and reassurance she gave us. Great experience and the most lovely team.

Emily · 14 May 2026

★★★★★ 5/5

Google

Ian , Stephen , Lara and the team have all been brilliant. Even though the process seemed to take ages, Ian made the whole process run smoothly.

Nina · 19 July 2025

★★★★★ 5/5

Trustpilot

Excellent estate agent

Excellent estate agent, especially John Bouwer who went above and beyond. Managed to sell a difficult house for a good price. Thank you

Fiona · 2 June 2026

★★★★★ 5/5

Google

Elise Waine helped me with my first flat purchase and she was incredible. She's always timely, responds immediately, and is very personable. She goes above and beyond by providing lots of information, is happy to respond to any enquiries, and also helps to chase things up when things are moving behind. I highly recommend choosing her services in particular, if you are going through Breckon & Breckon.

Grace · 7 October 2025

★★★★★ 2/5

Trustpilot

Choose another leasing agency!

I highly recommend you choose another leasing/renting agency if you can-- there are many better managed ones in the Oxford area. During my renting period of 3 months with them, Breckon and Breckon provided very little flexibility, communication, and understanding. The flat was not as described/advertised nor was clean when I moved in. And after paying additional money to opt into flat fair- they still were overly punitive when I moved out. I cleaned the property thoroughly and they still charged me for an additional cleaning because they found one strand of hair... and took a picture of it as proof. They also lied and tried to charge me for a late checkout which flat-fair disputed. They are not a trustworthy nor delightful business to work with.

Sachi · 13 May 2025

★★★★★ 5/5

Trustpilot

Highly recommended

John kept us informed throughout our purchase and was very helpful in keeping the momentum going throughout the process. I can’t recommend Breckon and Breckon highly enough.

Gerald · 24 April 2026