Trusted Agent profile · Aberdeen
Verified
★★★★★
521 reviews across 4 platforms
207-211 Rosemount Place, Aberdeen, AB25 2XS
Part of Northwood, see every office.
Northwood's office in Aberdeen, at 207-211 Rosemount Place, is rated 4.5 out of 5 across 521 reviews on four platforms, including 297 Google reviews rated 4.2.
297
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
189
Reviews on Direct reviews
This office
13
Reviews on allAgents
Business-wide
We’re award-winning experts in all things property, providing sales, lettings and investor solutions under one roof. Independently owned and managed by Laura and Matt, we have 16 years’ experience in the North East property market. Our team are proud Aberdeen city and shire residents, taking enormous pride in serving landlords, finding new homes for our clients and consistently delivering five-star estate agency services. With a presence in Rosemount, Inverurie, Banchory and Stonehaven we represent Aberdeen city and Aberdeenshire, covering the expanse of the North East from the rolling hills of the Royal Deeside to the gorgeous coasts from Huntly to Laurencekirk, and the glistening granite of the city centre. We’d love to help you achieve your property goals. Call the Northwood team now on 01224 218450 and we’ll direct you to your nearest branch in the North East to discuss your sales or lettings requirements and receive a free no obligation valuation of your property.
Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
5/5
Direct reviewsLaura and Ali have been nothing short of excellent with their professionalism and communication. I would highly recommend Northwood as a company for letting, selling and general information on property. It???s comforting knowing that they know the city well and can advise accurately with any information needed. 10/10!
4/5
Direct reviewsWe recently purchased a property that was for sale by Northwood homes, Ali MacGrory was extremely professional, helpful and patient with all our questions and last minute changes of viewing times. Northwoods welcome pack when they handed over the keys was a lovely surprise.
5/5
Direct reviewsI had to report a maintenance issue and as always Alicja responds quickly, communicates well, checks that I am satisfied with response and resolution afterwards - fantastic service, as always it has to be said.
5/5
GoogleVery professional and quick response times. Had a faulty fridge and recieved a replacement immediately. Will recommend.PositiveProfessionalism
Many thanks for this feedback its our pleasure to be of service, best regards Matt Pullinger
5/5
Direct reviewsIt took a while to sell the property, mainly because of the current market trends and mortgage lenders unwilling to commit to large loans, and this does not reflect on Northwoods Ali Clarks pursuit to securing a sale.
5/5
Direct reviewsI recently had Juliet at Northwood organise renting my flat out - she had the place turned around and a tennant secured within a couple of days. Juliet guided me through the whole process and kept me up-to-date on proceedings throughout. Very appreciative of her professional service.
5/5
Direct reviewsAli Clark- sales property manager excellent and supportive throughout- went to her after a long spell with a different agent - we felt we were getting a personalised service rather than just being another property on someone's books
4/5
GoogleQuick service, responsive staff. guaranteed rent scheme is good but the return is quite low obviously.
Many thanks for your feedback, we have a policy of always making our best offer first and have a realistic approach to what it takes to successfully rent out property consistently, best regards Matt Pullinger
3/5
GoogleThey seemed professional enough, but found the letting process complicated inaccessible and overly expensive to enter into a lease for a very small flat...
Many thanks for your review. Due to the letting agent code of conduct and being a voluntary member of the property ombudsman, there are strict procedures and checks that must be followed to the benefit of tenant and landlord. With regards the price of the flat we are happy to take any offer that is made to the owner for approval and can only act on their instructions. Best regards Matt Pullinger
5/5
GoogleGreat place to do business with
Many thanks for taking the time to share your feedback, best regards Matt Pullinger
5/5
Direct reviewsI receive very helpful, clear, information from Lynn Nesbitt. Can recommend her
5/5
FacebookExcellent service from Northwood. Nicola communicated throughout the process which made everything move very smoothly. Very impressed and would highly recommend Northwood and Nicola
Many thanks for taking the time to give us a review, we greatly appreciate it. Best regards Northwood Aberdeen Team
1/5
GoogleVery poor level of customer service and extremely poor knowledge around processes regarding secure deposits. No understanding of new legislation which protects tenants.
Sorry to read your review. We have no note of a complaint on file. All of Northwood Aberdeen's staff are trained directly by Safe deposit Scotland, our procedures are in line with the Letting agent Code of Practice and additionally we adhere to the property ombudsman code of professional practice to ensure the highest level of service is provided to all our clients, Best Regards Matt Pullinger
5/5
Direct reviewsIt has been a pleasure to do business with Northwood. All the staff are very polite and professional
4/5
GooglePleased with prompt replies to emails
Many thanks for sharing your feedback with us, we really appreciate it! Best Regards Matt Pullinger
5/5
Direct reviewsExcellent service from start to finish when selling my property. I cannot speak highly enough of the service from Ali, always keeping me up to date with viewings etc and always so helpful when I had any queries. Would definitely use Northwood again.
5/5
Direct reviewsOur time working with Northwood to sell our home has been a pleasure, excellent service from Ali Clark & Juliet McPherson as our main contacts. Thank you.
5/5
Direct reviewsGreat Service from Northwood. From first contact with Laura to offer handled by Ali took around three weeks. Couldn't have asked for more.
5/5
Direct reviewsHighly recommend Northwood if you are looking to rent out your property, they are a very knowledgeable bunch and are very proactive. Most of my dealings have been with Juliet and I look forward to work with her in the future
5/5
GoogleBrilliant, ethical, letting agents. they do the right thing, even if it costs them. I've referred clients to them, and they are , uniformly, delighted
Many thanks for your positive review! Best regards Matt Pullinger
5/5
Direct reviewsOur property was managed by Northwood for over 7 years. In that time we found the Northwood team very helpful and efficient. We then entrusted Northwood to sell the property for us. We would have no hesitation in recommending the company for letting and selling of properties.
5/5
FacebookHad a fantastic viewing with Fiona today who was really helpful and gave plenty of info about the property and surrounding area.
Hi Sid It's Grand pa Alan Dwarte please contact me .been trying for long time to contact .you Stevie Jess and Fred. Hope u all having a good life. I am quite well and fit for my age .love & best wishes to u all.my mobile no is 07498324223.
5/5
Direct reviewsFrom the first meeting with Northwood, the whole process has been smooth. My Property Manager, Alicja, has been great at keeping me informed of progress. I'm delighted to now have a tenant.
5/5
Direct reviewsVery good, quick, professional service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northwood's Aberdeen office has 521 reviews across four platforms: 297 on Google, 22 on Facebook (across the whole business), 189 on Direct reviews, 13 on allAgents (across the whole business).
Northwood Aberdeen is rated 4.5 out of 5 across all 521 reviews, and 4.2 out of 5 on Google from 297 reviews.
Northwood Aberdeen, 207-211 Rosemount Place, Aberdeen, AB25 2XS.
