Trusted Agent profile · Aberdeen

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Northwood Aberdeen reviews

4.5

★★★★★ Excellent

579 reviews across 4 platforms

207-211 Rosemount Place, Aberdeen, AB25 2XS

Part of Northwood, see every office.

Northwood's office in Aberdeen, at 207-211 Rosemount Place, is rated 4.5 out of 5 across 579 reviews on four platforms, including 355 Google reviews rated 4.3.

Google logo

4.3 / 5

355

Reviews on Google

This office

Facebook logo

4.1 / 5

22

Reviews on Facebook

Business-wide

Direct reviews logo

4.9 / 5

189

Reviews on Direct reviews

This office

allAgents logo

13

Reviews on allAgents

Business-wide

Reviews may appear on more than one platform.

About Northwood Aberdeen

We’re award-winning experts in all things property, providing sales, lettings and investor solutions under one roof. Independently owned and managed by Laura and Matt, we have 16 years’ experience in the North East property market. Our team are proud Aberdeen city and shire residents, taking enormous pride in serving landlords, finding new homes for our clients and consistently delivering five-star estate agency services. With a presence in Rosemount, Inverurie, Banchory and Stonehaven we represent Aberdeen city and Aberdeenshire, covering the expanse of the North East from the rolling hills of the Royal Deeside to the gorgeous coasts from Huntly to Laurencekirk, and the glistening granite of the city centre. We’d love to help you achieve your property goals. Call the Northwood team now on 01224 218450 and we’ll direct you to your nearest branch in the North East to discuss your sales or lettings requirements and receive a free no obligation valuation of your property.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Great, prompt and friendly service. Thanks to Nicola for all your help.

Laura · 9 February 2020

Agent replied · 7 February 2025

Many thanks Laura we really appreciate your review. Matt Pullinger

5/5

Direct reviews

It was a pleasure working with Northwood and Ali MacGrory on selling my flat in Aberdeen. They provided a top class service and I would definitely recommend them to anyone wishing to sell a property in Aberdeenshire.

June · 28 July 2021

5/5

Google

Nice and helpful staff. Everything went well.

Adrienne · 1 January 2021

Agent replied · 31 December 2024

Many thanks for this great feedback, best regards Matt Pullinger

5/5

Google

Really satisfied with the service I received. Very friendly, professional and made the viewing experience stress free. Highly recommended

Nadeem · 3 September 2025

1/5

Google

The worst agency I have ever rented from. They don’t care about the customer just about the money. Never rent from there if something in the house breaks you will wait weeks or months to fix it and the contractors will make damage to your property. We will never rent from them again. Can’t wait to move out.

Giulia · 10 January 2020

Agent replied · 8 January 2025

Dear Giulia, We are sorry to read your review and have done everything in our authority to resolve the maintenance issues and inconvenience you have suffered as a result. We are glad that you will stay in the property however do call us on 01224 218450 if there is anything more we can do to help you, Matt Pullinger

5/5

Direct reviews

Ali was very helpful and friendly, she was able to answer any and all of the questions we had about the property, and was even able to take a viewing on very short notice which was much appreciated.

Lee · 1 March 2021

5/5

Google

Very pleased with my letting out process with Northwood. The Agent dealing with my property, Alicja, was nothing but helpful and always on hand to answer any questions!

Steve · 1 January 2024

Agent replied · 31 December 2024

Many thanks for leaving us this great feedback we really appreciate it! Best Regards Matt Pullinger

5/5

Direct reviews

Nicola was very helpful in arranging some safety checks around my uni schedule, she kept me updated and responded quickly, thank you again

M · 24 February 2023

5/5

Facebook

As a prospective, first-time landlord we received excellent advice from Northwood on the Aberdeen rental market whilst searching for a property. They gave straightforward and honest information on the on pros and cons of different areas and property types, as well as the potential for returns.

Susan · 13 February 2016

5/5

Direct reviews

Excellent service, and communication from Nicola in Aberdeen. She has dealt with a small issue very quickly and kept me up to date through out.

Grant · 21 November 2022

5/5

Google

Great experience from Northwood - in particular Juliet!!

Nicole · 9 February 2020

Agent replied · 7 February 2025

Many thanks for your review Nicole, it means a great deal to the team, Matt Pullinger

5/5

Google

We would highly recommend Northwood as we have worked alongside them for several years. Their team is always pleasant, helpful and knowledgeable. Having worked closely with Nicola she is always very thorough in ensuring that the properties comply to the latest government requirements ensuring that each property has all the safety checks. A great leasing agency!

Turtle · 2 January 2020

Agent replied · 31 December 2024

Many thanks for your review, we really appreciate this feedback, best regards, Matt Pullinger

5/5

Google

The Northwood team made buy a house they were advertising a pleasure nothing was to much for Ali who showed us round the property at the first viewing she check in on us though out the buying process also willing to help any way possible! Brilliant team!

Deborah · 1 January 2022

Agent replied · 31 December 2024

Many thanks for taking the time to leave us this review, its our pleasure to be of service, best regards Matt Pullinger

5/5

Direct reviews

Have alway found liaising with Northwood staff members, whether over the phone or by email very pleasant and always a positive experience as everyone is so helpful and friendly! Also the electrical company that works with Northwood, NORTH EAST ELECTRICAL SERVICES. Their staff members were always friendly and professional when attending my property to carry out maintenance checks or work to be done. * A special mention for Juliet :) * Thanks for all your help! Heather x

Heather · 27 January 2022

5/5

Google

I'm very happy with the continuous great service I get from Northwood any issues I have are dealt with in a timely manner and I recently signed another year and that process was really straight forward and easy I've had dealings with Fiona, Linda and Scott and all have been very helpful and dealt with my queries.

Pauline · 2 January 2019

Agent replied · 31 December 2024

Many thanks Pauline, your comments are very much appreciated by all the Northwood Aberdeen team, Matt Pullinger

5/5

Google

Well detailed and comprehensive training.Masuim is a good trainer.

Ebele · 1 January 2024

5/5

Google

Great service from Nicola at Northwood, very helpful with getting my property ready for renting, knowledgeable and friendly and ensured everything was up to standard.

Trevor · 1 January 2024

Agent replied · 31 December 2024

Many thanks for this great feedback we really appreciate it, best regards Matt Pullinger

5/5

Direct reviews

Just completed sale of flat. Ali Clark was most helpful at all stages of the sale and kept us well informed. Many thanks

Liz · 16 November 2022

5/5

Direct reviews

Overall experience was good regarding sale of my property. Ali MacGrory and Laura Mearns were helpful throughout and were able to obtain the desired sale. Thanks for your assistance.

David · 25 February 2022

5/5

Direct reviews

Excellent to deal with and would definitely recommend their service. Ali kept us up to date with everything so we knew what was happening all the time. Thanks Ali for everything

Jeanette · 30 October 2021

5/5

Direct reviews

Laura and Ali are superb! They made it easy for us to prepare and sell our property despite of our absence in Aberdeen. Their assistance from beginning to end is remarkable. Great team!

Daisy · 18 June 2021

5/5

Direct reviews

Ali was so helpful throughout the whole process. Great at communicating and answering our queries. She made the whole process very easy for us as buyers. Would recommend.

Bex · 6 April 2022

5/5

allAgents

"Juliet was extremely helpful..."

Juliet was extremely helpful in sorting out our maintenance issue, she arranged for a plumber to attend the same day which was much appreciated

Juliet · 20 September 2022

4/5

Direct reviews

Ali assisted me with a property sale and was excellent throughout the full process, which made such a big difference! Thank you Ali.

Lesley · 28 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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