5/5
Direct reviewsVery good, quick, professional service
Trusted Agent profile · Aberdeen
Verified
Northwood Aberdeen reviews
★★★★★
521 reviews across 4 platforms
207-211 Rosemount Place, Aberdeen, AB25 2XS
Part of Northwood, see every office.
Northwood's office in Aberdeen, at 207-211 Rosemount Place, is rated 4.5 out of 5 across 521 reviews on four platforms, including 297 Google reviews rated 4.2.
297
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
189
Reviews on Direct reviews
This office
13
Reviews on allAgents
Business-wide
About Northwood Aberdeen
We’re award-winning experts in all things property, providing sales, lettings and investor solutions under one roof. Independently owned and managed by Laura and Matt, we have 16 years’ experience in the North East property market. Our team are proud Aberdeen city and shire residents, taking enormous pride in serving landlords, finding new homes for our clients and consistently delivering five-star estate agency services. With a presence in Rosemount, Inverurie, Banchory and Stonehaven we represent Aberdeen city and Aberdeenshire, covering the expanse of the North East from the rolling hills of the Royal Deeside to the gorgeous coasts from Huntly to Laurencekirk, and the glistening granite of the city centre. We’d love to help you achieve your property goals. Call the Northwood team now on 01224 218450 and we’ll direct you to your nearest branch in the North East to discuss your sales or lettings requirements and receive a free no obligation valuation of your property.
Reviews
Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
Direct reviews5/5
Direct reviewsGreat experience letting through Northwood (specially, Juliet McPherson). We lived at our apartment for more than 3 years with no issues and maintenance issues were resolved at great speed and never had any inconvenience.
5/5
Direct reviewsExcellent experience as a first-time buyer. Nothing was too much trouble and Ali had never-ending patience. Lovely team in Rosemount office - was presented with a bottle of bubbly when picking up my keys!
5/5
Direct reviewsRecently bought my first property through Northwood, Ali MacGrory was my go to throughout the process and she was an absolute star, incredibly helpful, easy to talk to and answered any questions I had during the viewing. Top class service!
3/5
GoogleCould of been a bit more helpful
Agent replied · 31 December 2024
Many thanks for your feedback, we are always striving to improve our customer experience so welcome your thoughts on 01224 218450, best regards Matt Pullinger
3/5
GoogleCovid 19 protocol compliant in handling customers
Agent replied · 31 December 2024
Thanks for your feedback, best regards Matt Pullinger
5/5
FacebookQuick and efficient help from Juliet when trying to rent out my property, would definitely recommend.
Agent replied · 31 January 2025
Many thanks for your review it means a great deal to us all!
1/5
GoogleVery poor communication skills, leave a lot to be desired
Agent replied · 31 December 2024
We are sorry to read your review and have no note of any complaint, we are happy to discuss further and assist on 01224 218450, best regards Matt Pullinger
1/5
GoogleTerrible service, do not approach them. If you use them, you will regret.
Agent replied · 7 February 2025
Sorry to read your review, we have no note of a complaint on file but are more than happy to discuss any concerns with you in person. Best regards Matt Pullinger
5/5
GoogleSpecial thanks for Juliet McPherson, an absolute delight, amazing customer care. Thank you 😊 …
Agent replied · 31 December 2024
Many thanks for your positive review, we will be sure to share with the team. Matt Pullinger
5/5
Direct reviewsGreat they are so helpful. as a first time for me there help was just great so patient and understanding.
5/5
GoogleNever had any issues. Rory has always been outstanding.
Agent replied · 31 December 2024
Many thanks for your feedback we really appreciate it, best regards Matt Pullinger
5/5
Direct reviewsWe have recently sold our flat through Northwood. We have been so impressed with their service from start to finish. They provided excellent service and advice and we would highly recommend them.
5/5
Direct reviewsI rate your performance as excellent from the beginning to the end of the transaction. Let me particularly appreciate to Laura my first contact and Ali who pursued and completed the deal. Well done.
1/5
GoogleCustomer service was atrious, constanly reported problems yet they were rarely dealt with.
Agent replied · 7 February 2025
We are sorry to read your review and have no note of any complaint on file, we would be happy to discuss on 01224 218450, Matt Pullinger
5/5
GoogleExcellent, professional service from start to finish letting my property. Would not hesitate to recommend.
Agent replied · 31 December 2024
Many thanks for your positive review! Best regards Matt Pullinger
5/5
Direct reviewsAmazing service from Ali thank you so much
5/5
Direct reviewsExcellent to deal with everything was quick and smooth. Nicola walker was excellent very helpful and patient
5/5
GoogleVery helpful when applying for let.
Agent replied · 31 December 2024
Many thanks for this great feedback, we are glad to be able to help. Best regards Matt Pullinger
1/5
GoogleReally disapointed with their service and attitude. Overall would not recomend!
Agent replied · 31 December 2024
We are sorry to read your review and have no note of any complaint on file, we would be happy to discuss on 01224 218450, Matt Pullinger
5/5
GoogleSpeak to Matt if you need your property rented out - top fella!
Agent replied · 7 February 2025
Many thanks for your positive review! Best regards Matt Pullinger
5/5
Direct reviewsExcellent communication from Nicola in helping us with a gas central heating issue - fixed quickly and kept in touch to make sure everything was ok
5/5
Direct reviewsYour professionalism is excellent.
5/5
Direct reviewsI???ve found the whole team are helpful and responsive. In particular, Nicola Walker in the compliance team is on the ball with timely reminders and useful information.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Aberdeen
How many reviews does Northwood Aberdeen have?
Northwood's Aberdeen office has 521 reviews across four platforms: 297 on Google, 22 on Facebook (across the whole business), 189 on Direct reviews, 13 on allAgents (across the whole business).
What is Northwood Aberdeen's rating?
Northwood Aberdeen is rated 4.5 out of 5 across all 521 reviews, and 4.2 out of 5 on Google from 297 reviews.
Where is Northwood's Aberdeen office?
Northwood Aberdeen, 207-211 Rosemount Place, Aberdeen, AB25 2XS.
