Trusted Agent profile · York
★★★★★
155 reviews across 1 platform
48 Goodramgate, York, YO1 7LF
William H Brown's office in York, at 48 Goodramgate, is rated 4.7 out of 5 across 155 reviews on 1 platform, including 155 Google reviews rated 4.7.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleI have just sold my house through William H Brown, Amy was fantastic in helping me through the process. She continuously chased everyone up in the chain, without her help I probably wouldn't have had the keys by now. Would Highly recommend.....
1/5
GoogleI was looking to rent property in York but have just returned from overseas so needed advice about referencing etc. I saw a couple of properties and wrote asking three or four questions. Noone answered my mail or called me. For a supposed professional company thats pretty poor. Took my business elsewhere and your clients missed out
Hi, thank you for taking the time to provide our team with feedback. We're concerned about this branch review, and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk, then we'll be more than happy to help you.
5/5
GoogleAfter 32.5 years in the same house bought from the same agency they have helped making the transition from a 4 bed detached house to a bungalow less painful and more importantly we have been able to have a laugh about the whole painful and stressful experience.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for taking the time to leave us a five-star review!
5/5
GoogleRecently rented a property with the help of Maisie from William H Brown. She made it a straight-forward and easy process that really helped relieve some of the stress of moving.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe received excellent customer service and support from farha Made things so easy and would definitely recommend
Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care
5/5
GoogleVery happy with the service provided by Amy and the team. Lots of accompanied viewings and the house was under offer within a week and eventually sold without problems. Quick responses to all queries so very satisfied.
5/5
GoogleRecommend W H Brown Estate agents, whole team help you each stage, from initial meeting for marketing the property to completion. Informative, with weekly updates of progress, friendly, put you at ease and go above and beyond to get the sale through. Thank you.PositiveResponsiveness, Professionalism
Thank you so much for taking the time to leave us a five-star review!
5/5
GoogleSuperb service although selling our property. We had excellent help from Amy in the office who continually updated us and helped resolved any issues that occurred between buyer and seller. Would recommend any buyer or seller to go to WH Brown for wonderful servicePositiveProfessionalism
Thank you so much for taking the time to leave us a five-star review!
5/5
GoogleAmy did a fantastic job keeping me in the loop with my purchase, kept everything going as smooth and pain free as possible. If only the solicitors were more like her we’d have moved in months earlier. Definitely use again in future. Thanks!PositiveResponsiveness, Quality, Professionalism
Thank you so much for taking the time to leave us a five-star review!
5/5
GoogleWe are very happy with service provided for our mortgage application.Marc Shaw is very helpful approachable & friendly mortgage adviser. We strongly recommend his services.william h brown staff is so polite & helpful.5⭐️
5/5
GoogleThe service I received made me feel that William H Brown had my back all of the way. From enquiring about a letting to receiving my keys was turned around in 48 hours. The agent was there for me all of the way and really made the all process easy for me. Amazing, fast customer service. Thank you all. Paul
5/5
GoogleWe would definitely recommend W H Browns, they helped us with every detail. Special thanks to Amy who must have been fed up with all my calls and questions. Thanks again W H Browns
5/5
GoogleSold my house through WHBrown, the team were very professional throughout and assisted with any queries we had. Would definitely use again, and recommend to anyone looking to sell their house in the area.PositiveResponsiveness, Quality, Professionalism
Thank you so much for taking the time to leave us a five-star review!
5/5
GoogleThe team in York are amazing, I would recommend them in a heart beat to sell your home. They go above and beyond your expectations every time, communications and expertise is second to none. Very professional throughout, yet reassuring and supportive at all times. On a personal note "Amy" was just brilliant, 100% committed to selling your home, definitely a credit to the profession. If you want a professional, yet personal touch go with W H Brown York.
5/5
GoogleThe service we recieced from start to finish was excellent. Rob came to value our property and made sure we knew everything we needed to do and got us ready for the move. He was very professional and had excellent knowledge of his job. Amy at William h brown went above and beyond her job role she assisted us from start to finish and was always at the other end of the phone when we needed her. I would recommend them to anyone and should we move again we will absolutely use William h brown again. Thanks isn’t enough. 😊
5/5
GoogleVery professional meeting with Rob Heath to discuss probate valuation. Extremely informative and helpful. Thank you.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleAll I can say is thankyou to the whole team from start to finish they were fab and friendly and professional and we really enjoyed working with them.great job thanks again team!PositiveResponsiveness, Quality, Professionalism, Value
Hi there, thank you so much for the 5* review of the York branch! It's great to hear that the team have been helpful, friendly & efficient! If we can help with anything else please give us a call.
5/5
GoogleAbsolutely superb from start to finish and were the best priced agent compared to others! Amy Conboy dealt with my sale from start to finish and went over and above at every point. She was always whenever things got stressful to ensure everything went smoothly. Cannot speak highly enough of Amy and the company and the only downside of moving out the area is that I cannot instruct them in any future sale!
5/5
GoogleExcellent communication during a difficult house sale. Professional service which made us feel very reassured during the process. Will be using W H Brown for the our next let property sale.PositiveProfessionalism
Thank you so much for taking the time to leave us a five-star review!
4/5
GoogleFriendly team always available to help and encourage. Things don't always go to plan but the people here were really calm and reassuring. Can't praise them enough.PositiveResponsiveness, Professionalism
Thank you so much for taking the time to leave us a positive review!
5/5
GoogleReally friendly staff with a wealth of knowledge.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service and responsive from the team based in York. Purchase of house successfully completed with no issues. Great people to deal with. Thank you!PositiveResponsiveness, Professionalism
Thank you so much for taking the time to leave us a five-star review!
5/5
GoogleGreat service, kept us in the loop throughout the process.
Hi Ollie, Thank you for your review! We wish you both the best in your new home!
5/5
GoogleExcellent service, well over and above what you would normally expect from an estate agents. Simon especially was outstanding from start to finish. Excellent communication throughout.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for taking the time to leave us a five-star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's York office has 155 reviews across 1 platform: 155 on Google.
William H Brown York is rated 4.7 out of 5 across all 155 reviews, and 4.7 out of 5 on Google from 155 reviews.
William H Brown York, 48 Goodramgate, York, YO1 7LF.
