Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Simon Nichol for sorting our mortgage. Despite us being out of the country for a few years, you pulled it off in super quick time. Thanks also for being so friendly, professional and answering all our questions so clearly. Definitely a pleasure to work with and highly recommended.
Steve · 18 June 2022
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleI cannot recommend Rick Wilson at WH Brown highly enough. He dealt with finding a tenant for our rental property in a very professional manner and we had a huge response and great potential renters. We will use him again for our next rental in a few months. You're the best Rick! Thank you for your excellent service.PositiveProfessionalism
Sharon · 25 August 2020
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleSarah, Rob, and the whole team were really helpful selling my house in York. Great service, thanks.
Emre · 16 February 2026
Agent replied · 16 April 2026
"Thank you so much for your kind words! We are thrilled to hear that our team was able to provide exceptional service in selling your home. It was a pleasure working with you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKatrina, Rob and the team recently helped me through the sale of my late brothers property. They were helpful, considerate and efficient in all of their dealings during the process and made every effort to ensure the property was sold in a timely manner. I would happily recommend their service to anyone
BillN · 18 June 2021
Agent replied · 17 June 2024
Hi, thank you so much for taking the time to provide our York team with a 5-star review. We are so happy to hear Katrina, Rob and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleWe recently bought a property through W H Brown, All the way through Amy kept us informed and chased anything up efficiently as it was a tough process with a chain and covid delays.
We have moved up the country successfully and I wouldn’t hesitate to recommend Amy at the York branch.PositiveResponsiveness
Nicky · 18 June 2021
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleMe and my partner had the pleasure of being assisted by Megan, she was absolutely great from start to finish! No issues whatsoever, great communication and absolutely zero fuss. We are grateful for her time and extremely happy with the property we have now moved in to. Thank you!
Regan · 12 March 2025
Agent replied · 24 April 2025
Thank you for taking the time to leave us this great 5* review Regan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would like to say a HUGE thank you to Simon Nichol at William H Brown in York. We can`t praise him highly enough as without him, we would probably still renting rather than owning our own home. We have visited the York branch originally in February 2020 just before the COVID 19 lock down started, to find out whether we are in a position to buy and Simon very patiently and thoroughly explained our options as well as convinced us to get a Decision In Principal to improve our chances if it comes to purchase. We did find our dream home very soon after so we made an offer and been accepted so things started to progress really quickly from there. Simon made the mortgage application for us and assisted through the process, he even went the extra mile to collect evidence of income in person from my husband`s employer when they delayed to return the necessary paperwork. The mortgage provider`s decision took unusually long due to the uncertainty caused by the pandemic but Simon was always there on the other end of the line to ease our worries and to assure us that everything is going to be fine. After about 40 days waiting for the lenders approval and witnessing the seriousness of the pandemic, we have decided to pull out from the purchase as we weren't sure whether the mortgage will even go through or what is gonna be our work situation like but Simon made it sure thankfully that even if we were not proceeding any further, we still received our mortgage offer a couple of days later. Once the lock down has been lifted and we were in a more stable financial and work situation, we have decided to continue with the purchase and we have now completed within a few weeks. Thanks to Simon`s incredible patience and support, we are now in our own very first home and we will always be grateful for his assistance and will definitely be using his services again. I cannot recommend him high enough!! Many thanks again, Niki & AdamPositiveResponsiveness, Professionalism
Niki · 18 June 2021
★★★★★ 1/5
GoogleArranged an appointment for my property for letting in near future, first appointment didn't turn no call nothing, so gave second chance arranged one more appointment. This time did contact me on day of appointment only to cancel and say …
Simon · 16 April 2025
Agent replied · 11 December 2024
Hi Simon,
I'm very sorry to hear about your experience and the inconvenience it caused. Please contact us at complianceresidential@sequencehome.co.uk so we can address … More
★★★★★ 5/5
GoogleDealt with Rob Heath for our property valuation and Farrah for a rental enquiry. Both were incredibly professional and personable. We would highly recommend William H. Brown.
Sara · 22 August 2023
Agent replied · 17 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsed William H Brown recently to sell our home& also purchased our new home through them! Amy and the team were great throughout, giving us regular weekly updates on progress and making what can be a stressful process less so. Would highly recommendPositiveResponsiveness, Professionalism
Tracey · 18 June 2021
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleMassive thank you to Amy at the branch for her help on a particularly difficult sale recently. Your can do attitude and positive outlook have made working with you a pleasure and I look forward to continue working with you in the future. It's also worth mentioning that everyone I have dealt with at the branch as a whole has been fantastic and i'd like to thank you all for being fantastic at what you do! If I could give you a tip it would be "Don't change a thing!"
Dom · 18 June 2020
★★★★★ 5/5
GoogleWe purchased a house through William H Brown ... the service was excellent right from the viewings to the end of purchase. Viewings were always arranged at short notice for a time that suited us ! When purchasing the house Amy in particular at the office was super helpful and all the way through the purchase and went above and beyond to help us & constantly kept us in the picture. Thank you so much William h brown for the great service ... especially Amy! What an asset !
Sophie · 18 June 2020
★★★★★ 5/5
GoogleWhat an absolute breath of fresh air it was dealing with Farrar and Sam.
The brought enthusiasm, positivity, knowledge and professionalism in abundance. They installed a confidence in us which makes us happy to move forward with …
Joanne · 16 April 2025
Agent replied · 25 October 2024
Thank you for taking the time to leave us this great 5* review Joanne. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Simon Nichol to sort my mortgage for a recent move. Simon was brilliant from start to finish. He found a really good deal for me and dealt swiftly with the many problems that arose during the move.PositiveResponsiveness, Quality, Professionalism
Jim · 25 August 2021
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleMark was very well informed about the letting potential for the property and gave me all the information I needed. I hadn't considered letting, so I very much appreciated this service. Many thanks.
Robert made detailed measurements and made an excellent and very honest appraisal, for valuation, of the property. He had all the facts & figures to hand & demonstrated the different sales products/options available to W.H. Brown customers.
A well timed, convenient and informative visit. Well done.
Neil · 19 June 2019
★★★★★ 5/5
GoogleFrom the outset I was kept informed of the current situation with regard to the house sale. The staff were always professional and returned calls in a timely manner. Amy rang with an update on a regular basis, we kept in touch with each other as the sale progressed. I was recommended to use William Brown by a friend, and pleased I took their advice, now I have had first hand experience of dealing with them, I would not hesitate to pass on a recommendation to family and friends. Thank you very much.PositiveResponsiveness, Quality, Professionalism
Linda · 25 August 2022
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleAmy Conboy and the team at William H Brown were fantastic throughout the entire process. She was in regular contact with updates and helped progress the sale and purchase through swiftly and professionally. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Vicki · 18 June 2021
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleI wish I had met with William .H Brown estate agents earlier! It was the easiest process I’ve experienced. Also they guide you through which is really helpful. No doubts, you’re dealing with the best people.
Gabriel · 24 March 2025
Agent replied · 12 April 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAnother excellent service by Farrah and the rest of the team.
Andy · 25 November 2025
Agent replied · 25 December 2025
Thank you so much for your kind words! We are thrilled to know that you had another excellent experience with our team. We truly appreciate your support and look forward to continuing to provide top-notch service for all your needs. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleI have mortgage appointment at 11:00 with Sebastian Marcos. they closed the business with out informing. Don’t recommend to do business with them. …
Durga · 16 June 2025
Agent replied · 23 October 2025
Hi there, we apologise for any inconvenience you experienced. We strive to communicate changes in our schedule promptly. Please give us another chance to earn your business. Thank you for the feedback. Please do contact us via … More
★★★★★ 5/5
GoogleI must share what a pleasure it was dealing with Richard Wilson at w h brown and cannot recommend him and company enough. I have not had a positive experience of estate agents however Richard has completely turned this around . He was instrumental in contacting me promptly when I made enquires with the company about put my property up for let. He took the time to explain and simplify what could have been a very complicated process. He found excellent tenants in a short space of time. He just got on with the job with no problems ! Great job Richard!PositiveResponsiveness, Professionalism
Genevieve · 25 August 2021
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleThe customer experience from initial valuation and through to completion was fantastic. Jenna and her colleagues in the York team were fantastic throughout helping & guiding where needed, and providing timely and appropriate updates on progress. The advertising package was extremely high quality and helped stimulate enormous interest in the property - by the end of just one week on the market we had the prefect buyer secured and our goal sale price achieved. I highly recommend William H Brown, and in particular if you are in the area the York office.
WILSONMGP · 18 June 2021
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
★★★★★ 5/5
GoogleThese guys were brilliant when selling my house from the moment he waked through the door to value it to doing the viewings and securing a sale they were very professional. They were there for any questions I have with been a first time seller and made it all run smoothly with allocating the new buyers to have extra viewings on the property.
Many thank yous, I will defiantly reccomend and use William H Brown again thank you.
C Holland
Cathryn · 18 June 2021
Agent replied · 17 June 2024
Hi there, thank you so much for your recommendation and the 5* review of the York branch!
It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
★★★★★ 5/5
GoogleI bought a house listed by William H Brown - Amy kept me regularly updated throughout the process, answered all my questions, and made the purchase as smooth as possiblePositiveResponsiveness, Professionalism
Fergus · 18 June 2021
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.