5/5
GoogleAmazing support from the team.
Agent replied · 17 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Trusted Agent profile · York
William H Brown York reviews
★★★★★
155 reviews across 1 platform
48 Goodramgate, York, YO1 7LF
William H Brown's office in York, at 48 Goodramgate, is rated 4.7 out of 5 across 155 reviews on 1 platform, including 155 Google reviews rated 4.7.
Reviews
Every review we hold for the York office, from every platform, shown as written. First names only.
Google2/5
GoogleFound their manner rude and argumentative. Accused us of pressuring when asking for updates on a sale that took 4 months to sort
Agent replied · 17 June 2024
Hi, thank you for taking the time to leave a review of your experience with us. We're very sorry to hear that there were issues throughout and that the communication from the branch was poor. We take all of the feedback that we receive very seriously and will pass on your views to the branch for them to be aware of and assess in the future. Thank you again for your feedback.
5/5
GoogleWH Brown have been letting and managing my flat in York for over 5 years. I have always been happy with the service. The communication and professionalism is excellent and I wouldn't hesitate to recommend them to others.
5/5
GooglePrompt and professional. We liked the research behind their valuation, and hope this is reflected in the rest of the process.PositiveProfessionalism
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
5/5
GoogleFantastic experience, Mark was very helpful, quick and efficient.
5/5
GoogleReally impressed with everyone in the branch. Rob came out and valued giving superb advice on how to market, Jenna recommended a quality solicitor who kept regular contact and Amy took care of everything from viewings and helping us to the right price. Thank you for everything and we would definitely recommend you to all.
5/5
GoogleMe and my boyfriend have just moved into a rented property through William H Brown, Mark helped us go through all the steps to move in. He was brilliant! Kept the experience as simple as it can be, very helpful and polite. I couldn’t recommend William H Brown enough!
5/5
GoogleOver achieved our expectations securing our sale £PositiveProfessionalism
Agent replied · 17 June 2024
Hi there, thank you so much for the 5* review of the York branch! It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
4/5
GoogleAlways very helpful, professional and supportive. Would have preferred on occasion to have had more background checks on prospective buyers as did host a few time wasters. Also think the association with RAW Clark solicitors should be reviewed as this could have worked better.
5/5
GoogleVery good and proactive service.PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us a five-star review!
5/5
GoogleAfter a very protracted conveyancing on the verge of collapse. Amy from the York branch acted as a go-between for myself and the seller, regularly contacting Solicitors for updates and to try to keep things moving.
5/5
GoogleVery good and efficient service. Mark Smith in lettings has been very helpful. He even went to the property to collect a delivery for me before I had keys for my property. I would highly recommend this company.
5/5
GoogleFantastic service from the team. Also attended a mortgage appointment with Shanine from the city centre office who was very informative.
5/5
GoogleAmazing and helpful staff, always replying very swiftly and providing helpful information.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery impressed with the professional approach, consideration and compassion. Thank you.
5/5
GoogleExcellent service..agents are great to deal with! Highly recommended!
5/5
GoogleWould highly recommend them. Always friendly and helpful
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you for your 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you for your 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you Vanessa for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.
2/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Hi Amy, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It is an uncommon instance and we always strive to do better in the future We would appreciate if you could contact us at york@williamhbrown.co.uk with any comments, concerns, or suggestions as we cannot find your name on our systems. Many thanks!
3/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown York
How many reviews does William H Brown York have?
William H Brown's York office has 155 reviews across 1 platform: 155 on Google.
What is William H Brown York's rating?
William H Brown York is rated 4.7 out of 5 across all 155 reviews, and 4.7 out of 5 on Google from 155 reviews.
Where is William H Brown's York office?
William H Brown York, 48 Goodramgate, York, YO1 7LF.
