Trusted Agent profile
★★★★★
444 reviews across 3 platforms
Monks Cross Drive, Huntington, York YO32 9GZ
The Storage Team Limited's York office at Monks Cross Drive is rated 4.9 out of 5 across 444 reviews on three platforms, including 355 Google reviews rated 5.0. The 77 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleLovely customer service from all the staff, especially Alec! - really nice team making the process smooth and chaoticless 🙌 just what you need if your moving house …
Thanks for the smashing review Daisy!! Always helps us so much!! We're so glad we've been able to help you with your move north.
5/5
GoogleVery helpful and friendly staff. Facility is very clean and access to site via app is super convenient. Compound itself and individual units very secure. No hesitation in recommending.
So pleased to hear you’d be happy to recommend us! Thanks a bunch for such a brilliant review!
5/5
TrustpilotAn easy to manage storage solution
An easy to manage storage solution. I really liked the fact that you can downsize your unit space as you downsize your stuff. The office staff are really helpful during the day and respond promptly to emails. Having 24 hour access is great and an onsite kitchen area to make a brew is a very welcome addition.
5/5
GoogleGreat facility, plenty of room to park, unload and go about your business. Staff equally friendly.
Thank you so much for the 5 stars and lovely review Dan! Really happy to hear our staff have been friendly and welcoming :)
5/5
GoogleGo Store is a great and accommodating facility with kind and helpful staff! Jamie and Rory have been amazing at organising a storage space hire to use for a film and on the day were very welcoming and were always happy to answer any question! Could not recommend more!
Hi Aleksandra, Thanks so much for writing about us and we're delighted that you had a good experience at Go Store. It was good fun on the day and we're all glad it worked so well for you and your team. Thank you for cleaning up once you had finished - you are an asset to your University. Yours, Jamie Manager at Go store
5/5
TrustpilotLovely experience at Widnes
Lovely experience at Widnes. Clean facility, friendly staff and easy to access. Couldn’t ask for anything more
5/5
GoogleAmazing staff especially Jamie who helped us on the day, we turned up and was able to use the unit straight away Thank you for all your help
Thanks Charlene! You’re always welcome for a fresh coffee when you pop in!
5/5
GoogleI have two storage containers with Go Store York now. The process has been really positive throughout all the stages. Staff have been spot on and helped with all my needs, cant fault them! The access arrangement through the app have been really good. I intially thought it would be glitchy or difficult to use but its been really good. All round really good experience and getting exactly what I want, safe, secure and great staff!
Hi Scott, We're so pleased to see that you're enjoying your stay with us. That's such great news that you are having a much better experience with the app than you thought you would (a lot of people say that!!) - if it does ever go 'glitchy' just pop into the office and one of the team can help you out. It's fantastic that everything has run smoothly for you.
5/5
TrustpilotI have used The storage Team before but…
I have used The storage Team before but this time it was an actual emergency and they went way out of their way to accommodate my situation and I can not thank everyone at the storage team for their help at really bad time.
5/5
GoogleReally friendly on welcoming and nice and easy to use the storage unit thanks
Thank you for the 5 stars and lovely review Lauren!
5/5
TrustpilotPolite staff and great establishment
Polite staff who are always ready to help and great company. Would definitely recommend.
5/5
TrustpilotLeeds
The staff in Leeds are friendly, professional, helpful and really kind. It has been a great experience for me! Absolutely fantastic service guaranteed! I highly recommend!
5/5
GoogleVery straight forward process to register and get access to a storage unit. Karen was excellent with advice and helping to decide what unit would be best. Very friendly team and the storage facility is very clean and feels safe and welcoming.
'Clean, safe and welcoming'. Fiona, that is wonderful! Thank you so much!!! Yours, Jamie Manager
5/5
TrustpilotBrilliant team
Brilliant team! Stored in a few of the storage teams sites and can’t fault any!
5/5
GoogleGreat place great consumer service
Thank you so much Emilia - glad you had a good experience with us!
5/5
GoogleFriendly helpful staff. Very professional. The facility is very easy to use.
Thank you so much for your kinds words Barry, it's lovely to know you've had a good experience with us.
5/5
TrustpilotThe Scunthorpe team are always…
The Scunthorpe team are always pleasant, helpful & friendly. The Scunthorpe site is well maintained with a focus on cleanliness. I use it for personal however the company i work for also use it & i'm treated with the same professionalism no matter the reason i'm there
5/5
TrustpilotGreat customer service
Great customer service, very knowledgable and a pleasure to have storage with
5/5
GoogleFantastic facility. New, clean, secure. Staff (thank you Karen!) were extremely friendly and helpful, gave clear instructions and answered all our questions
Thank you for the amazing review Claire! So happy to hear that Karen helped you and made it a fantastic experience!
5/5
TrustpilotFantastic company
Fantastic company, easy to deal with and the staff were very helpful.
5/5
GoogleGo Store Self Storage York has always been very kind and personable in helping us manage our storage room with them! We feel our items are secure in the storage facility and the building itself is kept in good shape. We’ve even been able to rent a van a few times to help move our items into the unit and it’s been smoothly organized each time. Thank you so much team!
Hi Silvia! Thanks so much for the fantastic review! The team will be so chuffed to read it. This sort of thing always lifts our spirits up!
5/5
GoogleMy first time of using storage team and found them very helpful and very informative, they helped me choose the correct size of storage that was adequate for my needs and requirements, I would thoroughly recommend them to anyone 😀 👍 …
Thank you so much for this lovely review Debra, really happy to know that team have helped you!
5/5
GoogleVery smooth process, they were very happy to advise by phone about our requirements beforehand. When moving our things to storage, we were unloading within 5 minutes of turning up, Harry was very friendly and helpful on the day.
Hi Rebecca, Brownie points for Harry I see!! Thank you very much for your kind review and Harry will be delighted to hear he's received a mention. Thank you so much for reviewing us with 5 stars. That's really super. Yours, Jamie Manager
5/5
GoogleWould definitely recommend Go Store. Jamie is incredibly helpful. There are a superb range of different sized storage units. The security is very reassuring. Very easy to set up access. The precautions in place during the pandemic are also make it very safe.
Hi Kate, Thanks so much for your kind words and I'm so pleased we've been able to help you guys in a tough time. Reassuringly secure.... I like it!! I might use it in our marketing!! See you soon. Yours, Jamie Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Storage Team Limited's York office has 444 reviews across three platforms: 355 on Google, 12 on Yell, 77 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
The Storage Team Limited is rated 4.9 out of 5 across all 444 reviews, and 5.0 out of 5 on Google from 355 reviews, checked 9 October 2026.
The Storage Team Limited, Monks Cross Drive, Huntington, York YO32 9GZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
