Trusted Agent profile · York
★★★★★
1,058 reviews across 3 platforms
6 Alpha Court, Monks Cross Drive, York, YO32 9WN, YO32 9WN
Oakleaf Homes's office in York, at 6 Alpha Court, is rated 4.4 out of 5 across 1,058 reviews on three platforms, including 12 Google reviews rated 2.0.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat customer service
Great customer service. No hard sell. Good deals. Straightforward buying process.Very professional. This is our first new build property and we love our new home.
Hi Elaine. Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure the Sands team gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotSarah the sales lady and Matt the site…
Sarah the sales lady and Matt the site manager are the best , knowledgable and nothing is too much trouble , Simon who stood in for Matt whilst he was on holiday was also excellent
Hi Adrian. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Whitechapel Gardens team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotVery good experience .Staff are great…
Very good experience .Staff are great and professional put you at ease straight awayThe homes are outstanding we put a reservation on one.
Hi Steven. Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be helpful, and that you were impressed with the homes. We wish you all the best with your reservation and look forward to welcoming you to your new home.Kind regards, Sam
5/5
TrustpilotGreat Communication
Really helpful sales executive. Prompt responses to queries. Very knowledgeable about the area, the development and everything connected with the house that we have reserved.
Hi Anne. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotNew Home Positive Experience
We recently moved into our new home at Church Fields. We had fantastic support from Julie throughout the whole process. Very knowledgeable and professional five star service.
Hi Andy. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotFantastic service
Fantastic service. The sales team could not have been more helpful when we were buying our house. The site team have continued to be fab after we’ve moved in too. We are really happy with our new home!
Good morning,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Ros
5/5
TrustpilotBernets Nook
Can’t fault Chris from Bernets Nook. Friendly, patient, (tested greatly along the way) efficient and highly knowledgable. Chris has gone above and beyond for us from the start and we are looking forward to our new home.
Good morning,Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to Chris and the team.We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotI got excellent service was treated…
I got excellent service was treated with dignity and respect.I also felt she was very professional,explained things clearly,is evidently very knowledgeable and enthusiastic about her job Good job
Hi Grace. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotGreat sales people
Great sales people, the people on site work incredibly hard, the only fault id give is the house didn’t come with outside tap
We appreciate your kind words and we're glad you had a positive experience. We understand your point about the outside tap and will take your feedback into consideration for future projects.Kind regards, Sam
5/5
TrustpilotA smooth
A smooth, well-supported home buying experience, from finding the right property to completing the legalities. It build trust and relevant for others considering the process.
Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure the Languard View team gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotExcellent
Excellent I will recommend you over and over againThanks to Steph in Motherwell sales office ( Sarah and her family is really grateful)
Hi Sarah. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotService/customer care
The service/customer care from the Whittlesey Lakeside team, from the reserving at the start to the completion at the end has been superb. They made the whole process so easy. Would highly recommend!
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure the Whittlesey Lakeside team gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Sam
5/5
TrustpilotBarratt staff are very helpful and…
Barratt staff are very helpful and friendly feeding us more information as much as we could towards our moving in and trying not to get stressed with all the bits and bobs along the way.
Hi Melanie. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotWarm welcome and utter patience led to reservation of our New Home
Warm welcome and utter patience led to our reservation on a plot in an unhurried manner where we were afforded as much time as we required to make informed guided choices from a top rate builder
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotWe have been dealing with Bradley at…
We have been dealing with Bradley at The Meadows, Witham st Hugh’s. He is attentive, punctual, and knows his stuff. Would gladly deal with him again.
Hi Ricci. Thank you for your kind feedback about Bradley. We will make sure he sees this, he will be delighted. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotVery knowledgable, honest and helpful…
Very knowledgable and helpful in many different ways in how to move forward with purchasing a new home. Honest and upfront and wanted to makes sure no one’s time was wasted. So far, a very good experience.
Good evening,Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Ros
5/5
TrustpilotA beautiful experience!
We've had a beautiful experience so far with Lynne being the most supportive and pleasant sales person we’ve met in a while. I'm also very impressed with the attention to details and the quality of their homes
Good evening,Thank you for your kind feedback about Lynne. We will make sure she sees this and she will be delighted. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotCustomer Service at its BEST
The staff were very supportive and they return calls. We are first time buyer, the staff made the process easy and explained the process in details.
Thank you for taking the time to leave this review and congratulations on your first home! We'll pass your great feedback onto the Whittle Gardens team. Kind regards, Sam
5/5
TrustpilotMr Kinder Sohail at Bridleway…
Mr Kinder Sohail at Bridleway development is fantastic in his customer service skills and a right person to do the job. He always helpful and ready to go extra miles.
Hi Mahmood. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotWichel Fields Teams
Becky, Karen & Luke have been absolutely brilliant, prompt, understanding and an absolute delight to deal with. They have made the entire experience easy and a smooth a transition as any other.
Hi Harris. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Wichel Fields team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotGreat experience from beginning to…
Great experience from beginning to completion. Love our new home and great support from the Barratts team throughout the whole process.
Hi Victoria. We are so happy to hear of your experience with our Stonebridge Fields team. We are pleased to hear you are happy with your new home, we will pass your great feedback on to the team!Kind regards, Sam
5/5
TrustpilotLinmere
Jade, Christian and Alex from the Linmere development were always very helpful, polite and patient. I would like to thank you all for making the move in May go smoothly. All the best.
Hi Jay. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotMike Rouse & Mark Rowe
Mike Rouse & Mark Rowe did work on our kitchen ceiling which needed fixing. Did a great job, lovely chaps highly recommend. Lynn & Graham Scott
Hi Lynn. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
1/5
TrustpilotPoor quality check
The quality check is not up to the standard. I got the key but still several jobs are not yet completed. Some of the site managers are unpleasant to talk to.Most of the times they booked in a time to fix the issues, but finally did not come without any notice. It is not a single incident.
Good morning,I am very sorry to hear of your experience. I would like to ask a member of the relevant team to contact you regarding this matter. Where we are unable to locate you on our system, we have instructed Trustpilot to gain further information, so we are able to identify the correct team to pass this to. Please do always add your full address and contact details to any correspondence.Kind regards, Ros
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