Trusted Agent profile · York
★★★★★
1,058 reviews across 3 platforms
6 Alpha Court, Monks Cross Drive, York, YO32 9WN, YO32 9WN
Oakleaf Homes's office in York, at 6 Alpha Court, is rated 4.4 out of 5 across 1,058 reviews on three platforms, including 12 Google reviews rated 2.0.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotSuzanne Ferry from the sales team waa…
Suzanne Ferry from the sales team waa excellent from start to finsh, she made the whole experience of buying our first new build exciting and kept us up to date throughout.
Hi Angela. Thank you for your kind feedback about Suzanne. We will make sure she sees this, she will be delighted. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotFound all the Staff to be very helpful…
Found all the Staff to be very helpful with any queries we may of had within a friendly atmosphere. What we thought was going to be a stressful experience was made all the easier by all concerned and made our move feel pleasurable and exciting.
Good morning,Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the team. I will pass your feedback on and they will be thrilled. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotPaula in your sales office is an…
Paula in your sales office is an absolute delight to deal with. Steve the site manager is a very helpful, conscious person where nothing is too much. Both prepared to go that extra mile. Fantastic service
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Paula and Steve get to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Charlotte.
5/5
Trustpilot110% recommend
Amazing customer service. Everyone was so helpful and assisted with everything needed throughout the whole process. All information provided in great detail and well looked after. Their homes are beautiful! 110% recommend!
Hi Olivia. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the King's Meadow team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotFantastic company to work with…
Fantastic company to work with especially when you know nothing about mortgage. They have got everything in place for you. Sale rep on site is always ready to attend to you and take you go tour the building as many times as you want no complain
Good afternoon,Thank you so much for taking time to share your Barratt Homes experience! Kind regards, Ros
5/5
TrustpilotFriendly Team
Friendly Team, who are making the process a good one. No pressure or hidden agendas, they just understand how important buying a new home is and what is important.I appreciate the warm and thoughtful approach taken.
Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
5/5
TrustpilotHighly recommended
James who helped us was absolutely fantastic. He spent his time to take us through everything and overall we are very happy with the service so far.
Thank you for taking the time to leave this review and congratulations on your first home! We'll pass your great feedback onto Sarah and the team, they will be delighted to hear this.Wishing you many happy and healthy years in your new home. Kind regards, Charlotte.
5/5
TrustpilotMy experience with the West Yorkshire…
My experience with the West Yorkshire part exchange team has been fab. Rachel and Alison are such lovely people and have been incredibly accommodating. Thank you 🤩
Good morning Sophie. Many thanks for your lovely review and feedback. We would love to pass this onto the relevant team for you.Where we are unable to locate you on our system we have instructed Trustpilot to gain further information, please do add your development to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Sam
5/5
TrustpilotWe moved in to our new home a few weeks…
We moved in to our new home a few weeks ago. We are really happy with our new home and Barratts after care has been brilliant.
Hi Anette. Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure Lynn gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotWest Meadows
Barratts have been outstanding from start to finish. They couldn't have been more helpful and continue to be. The ladies in the sales office are absolutely lovely and nothing is a bother for them and the site manager. Cannot fault them at all.
Good morning,Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to the West Meadows team. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotWe were kept informed by Barratt…
We were kept informed by Barratt throughout our house buying journey. The service before and after moving into our new home has been excellent.We are delighted with the high standard of our new home,and glad we chose Barratt to buy a home from.
Many thanks for taking the time to leave this review. We’re really pleased to hear you are happy with your new home and of the service you've received. We’ll make sure the team gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Charlotte.
1/5
TrustpilotThis company completely wasted my time…
This company completely wasted my time as a job applicant. I put a lot of effort into applying for a job via their website as a qualified applicant and was rejected without reason.
I am sorry to hear you feel this way. To gain more information on the recruitment process, and any feedback from your application, please do contact our recruitment team via e-mail at: recruitment@barrattplc.co.uk.I wish you all the best,Charlotte.
5/5
TrustpilotThe process of buying my new barratt…
The process of buying my new barratt house has been excellent . The sale advisers Lewis and Sophie are excellent at what they do and are keeping me up to date with the process of the house being built .
Good morning,Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. I will share your feedback with the division. Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotOutstanding service
Katie and James have been nothing but brilliant throughout the whole process. They were understating and accommodating of my enquires. I can’t thank them enough for the support throughout and looking forward to moving into my new home.
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Katie & James get to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Sam
5/5
TrustpilotGood customer service and friendliness
Good customer service and friendliness. The whole journey was smooth. Open to support. The house plan is good and the structural fittings are great.I am looking forward to enjoying my living here.
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Charlotte.
5/5
TrustpilotService
The service provided by the sales agent and building management seam was very good. The timeframe till completion was very quick and in line with the time frame I required. Would defiantly recommend!
Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the Canal Quarter team. Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotAston Grange
Hayley, Hassan and Simon have all been very helpful at each stage of the process.From viewing houses, paying the deposit, exchange, completion to moving in communications have been prompt and clear.The team could not have been nicer or more helpful.
Good morning,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Ros
5/5
TrustpilotExcellent sales team who were very…
Excellent sales team who were very thorough in answering all of our questions, and we felt we could trust them. Even though we didn't in the end go through with the purchase, we felt Barratt's team were very understanding and helpful.
Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to the Sales team. Kind regards, Charlotte.
5/5
TrustpilotReserved a plot at The Spires.
Reserved a plot at The Spires over the weekend. We’ve had our eye on a property for a while and both Lizzie and Becky have been very helpful. Their honesty has helped us make our minds up to take the next steps to buying our forever home.
Good evening,Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once you're settled in! Kind regards, Ros
5/5
TrustpilotGreat experience
Anne was very polite, friendly and informative.
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Anne gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotBarratt have gone above and beyond
Barratt have gone above and beyond, doing everything they could to help us and make the move as stress free as possible. I cannot fault their attention to detail. A fabulous team at Kingslaw gait.
Hi Julie. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotWell done Barrett homes
Great customer service when helping us find and reserve our soon to be new home.Despite being extremely busy Nick in the sales office was friendly, efficient, and most importantly completed our reservation before someone else came and wanted our chosen home.
Thank you for sharing the start of your experience with Barratt Homes, Michael. We’ll make sure Nick gets to see your great feedback! We wish you all the best for the rest of the journey into your new home. Kind regards, Charlotte.
5/5
TrustpilotTop marks!
Barrett Homes have been excellent from start to finish, the staff have all been very helpful and go beyond expectations to help wherever they can. I wouldn't hesitate to recommend them.
Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Charlotte.
5/5
TrustpilotI love the house
I love the house .Barrats have thought of every single detail down to the T. I am happy with layout and the products and the staff.Barratt really do look after their customers.Very impressed 🙂
Thank you for taking the time to leave us a review, we are pleased to hear you are happy with your new home. We will pass on your feedback to the Waldmers Wood team. We wish you many happy years in your new home. Kind regards, Sam
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
