Trusted Agent profile · York
★★★★★
1,058 reviews across 3 platforms
6 Alpha Court, Monks Cross Drive, York, YO32 9WN, YO32 9WN
Oakleaf Homes's office in York, at 6 Alpha Court, is rated 4.4 out of 5 across 1,058 reviews on three platforms, including 12 Google reviews rated 2.0.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotHannah and Khushi are amazing and so…
Hannah and Khushi are amazing and so friendly nothing is ever too much trouble and made the whole process very stress free for us as is our first home.
Thank you for taking the time to leave this review and congratulations on your first home! We'll pass your great feedback onto the Wendel View team. Kind regards, Sam
5/5
TrustpilotReally great initial experience with Christian
Really great initial experience with Christian on buying our first home! The process so far has been clear and easy to follow, looking forward to completion!
Thank you for taking the time to leave this review and congratulations on your first home! We'll pass your great feedback onto the Linmere team. Kind regards, Sam
5/5
Trustpilotthe sales person bekki was so helpful…
the sales person bekki was so helpful and knowledgeable and well informed which was such a great help and very pleasant too.
Hi Anthony. Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the Grey Towers Village team. Wishing you many happy years in your new home. Kind regards, Sam
4/5
TrustpilotHome built to a really good quality and on time.
Home built to a really good quality and completed on time, only improvement would be don’t promise regular build updates if they’re not going to be provided.
Hi Alicia. Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to the Lockwood Fields team. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotNiomi and Scott
Niomi and Scott, kept me updated on development and explained everything on the tour. They also stressed the points again and also their availability if I needed them.
Hi Helen. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure the Westburn Gardens team gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotGreat Service - So far
We've just reserved our new home with Barratt and so far the service has been great. Louise at the Ceres Rise development has been incredibly helpful and has made the process effortless.
Good evening,Thank you for your kind feedback about Louise. We will make sure she sees this and she will be delighted. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotThe ease of coming to the right…
The ease of coming to the right decision for me .because of the friendly staff that made it run so smoothly it was less stressful.
Hi Helen. Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotThe whole process was conducted with…
The whole process was conducted with the minimal amount of stress. The staff were friendly and professional, kept us in the loop at all times and were always willing and available to help.
Thank you for taking time to leave your review, John. We’re really happy to hear that you have been so well looked after by the team. I will pass your feedback on and they will be thrilled. We wish you many happy years in your new home. Kind regards, Charlotte.
5/5
TrustpilotReally great and helpful staff
Really great and helpful staff, they were so welcoming and I was very grateful of their helpfulness and they listened to me and my questions with regard to everything concerning new build houses. Thank you.
Good afternoon,Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the team. I will pass your feedback on and they will be thrilled. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotService for the issues
Very good response for all the issues. Very helpful and understanding the issues and timely attending the issues. Rokas, Site manager from Hampton water is very much responsive and very helpful to customers.
Good afternoon,Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Ros
5/5
TrustpilotVery nice lady,
Very nice lady, explained everything in detail but how the stairs was designed wasn't OK for me. Nice house.
Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotIt was a very smooth experience with…
It was a very smooth experience with excellent sales team lead by Julia/Debbie.They've been very helpful and approachable since day one.
Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Sam
5/5
TrustpilotFantastic business
Despite the pandemic, the Barrett sales team have been really helpful, professional and optimistic all the way through. They supported me even with issues I had with my solicitor.Upon arrival, I was delighted to find out they had gone the extra mile and put some extra surprises in my flat too.It’s been a really positive experience and I would recommend them to anyone.
Hi Sam.It has been a challenging year for everyone, but I am delighted that your team managed to keep you smiling.Thank you for your recommendation.Best wishes, Ellie.
5/5
TrustpilotI am an overseas buyer and I have no…
I am an overseas buyer and I have no experience for buying an apartment in UK.The senior sales adviser provided a good guidance and makes the process smooth. When we get any queries, we send email for enquery and normally we get the answer or solution quickly.
Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. I will share your feedback with the division. Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotBradley from Hugglescote site was…
Bradley from Hugglescote site was fantastic during the sales process everything was explained & straightforward whilst being personable.
Hi Adam. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Bradley gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotTop service
Five stars and more if there were more stars to click! Our experience has been wonderful, both Tanith and Aimee are lovely, explaining everything, very welcoming. Highly recommend. Barrett are the best!
Good morning,Thank you for your kind feedback about Tanith and Aimee. We will make sure they see this and they will be delighted. We wish you many happy years in your new home. Kind regards, Ros
1/5
TrustpilotNever Barratt Home
I wrote to Customer Care Team, complain about their delay and ignorance of repairing the defects. Which I should say such defect is incompletion work before properly completion.They did give me a prompt reply, however, they only did part of the repair job and then …… no more follow up work.
Good afternoon Ryan,Your review is very important to us and we’re genuinely sorry that this was not a better experience for you.Where we are unable to identify your details on our system we have instructed Trustpilot to gain further information, please do confirm your development.Best Wishes, Alice
5/5
TrustpilotYour receptionist Ketty
Your receptionist Ketty, is very brilliant and intelligent she's good at what she does. Her customer care is first class.
Thank you for your valuable feedback, Olayemi, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam
4/5
TrustpilotWe have had a very good experience with…
We have had a very good experience with our purchase of a Barratts home. Any issues have been dealt with accordingly and we have had good support through the buying process.
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure the team gets to see your great feedback! Kind regards, Charlotte
5/5
TrustpilotClear and straightforward from day 1.
From when we reserved our new home the process was very clear. We were kept informed most of the time as to how things were progressing.
Hi Helen. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotSo glad we went with a Barratt new build
Brilliant experience from beginning to end. Love our new home and any issues we have so far identified have been quickly dealt with!
Thank you for taking the time to leave us a review, Georgia. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many years of health and happiness in your new home. Kind regards, Charlotte.
5/5
TrustpilotReally pleased with our new home
Really pleased with our new home and we can't thank the girls in the sales office enough they have been so helpful.
Hi Jane. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Richmond Park team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotHighly recommend
Fabulous developer, very helpful staff, always finding solutions when they are needed. Tom, Rob and Nicki in particular have been very helpful and approachable at the Chalkers Rise site!
Thank you for your valuable feedback, Lauren, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotVery supportive during the whole…
Very supportive during the whole process always keeping me updated regarding my purchase.Staff very knowledgeable and helpful.
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We wish you all the best for the rest of the journey into your new home. Kind regards, Charlotte.
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