Trusted Agent profile · York
★★★★★
1,057 reviews across 3 platforms
6 Alpha Court, Monks Cross Drive, York, YO32 9WN, YO32 9WN
Oakleaf Homes's office in York, at 6 Alpha Court, is rated 4.4 out of 5 across 1,057 reviews on three platforms, including 12 Google reviews rated 2.0.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotNo issues
No issues. Great service from the start, Went straight to our requirements. Everyone happy. All questions answered direct, no fluffiness or politician type answers. Suits our needs.
Hi Colin. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotSales team have been amazing
Sales team have been amazing! The house in which we have reserved, has great deals that comes with it. It is in a stunning location...🏡
Good morning Mary. Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure Pinewood Park gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotWe had had exceptional costumer…
We had had exceptional costumer service. Our burning questions were all ways answered and resolved quickly. Construction manage tour was very informative .
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotThe local staff
The local staff: Howard, Cherry and Stefan have been superb in helping us settle in after a difficult moving day. They have really gone the extra mile.
We appreciate you taking the time to share your experience, and we are delighted to hear that the Heathfield Nook team made your moving day easier. We will pass on your feedback on to the team. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotA very smooth move
A very smooth move, never any problems. The staff are all very helpful. It's a fantastic house done to a high specification in a fantastic location.
Hi Christopher. Thank you for taking the time to leave us a review, we are pleased to hear you are happy with your new home. We will pass on your feedback to the Sands team. We wish you many happy years in your new home. Kind regards, Sam
5/5
Trustpilotvery helpful,explained everything in…
very helpful,explained everything in great detail.and nothing was too much trouble. If I ever buy another house (unlikely at my age (75years old)) it would be a Barratt house.
Good morning Doreen,Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the service you've received. We hope you are very happy in your new home. Kind regards, Ros
4/5
TrustpilotThe sales team were excellent making…
The sales team were excellent making the experience less stressful. Site manager very knowledgeable. However still waiting for small issues regarding cosmetics to be resolved.
Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the team. Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotThey are excellent before I purchase…
They are excellent before I purchase the house and excellent after sales service I would send big thank you to bob at elbourogh house rugby
Hi Hassan. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Elborough Place team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotBarrett customer care decorator Ian…
Barrett customer care decorator Ian McDonnell attended our property today.He was extremely respectful and knowledgeable.We had several minor issues which he dealt with very well.I would not hesitate to recommend him.
Good morning,Thank you for your kind feedback about Ian. We will make sure he sees this and he will be delighted. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotAll staff from sales to site have been…
All staff from sales to site have been so helpful throughout the process of our house purchase.
Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam
5/5
Trustpilotfantastic service from start to finish
fantastic service from start to finishinformative throughout and all staff friendly and helpful. would recommend to anyone. house finished to excellent standard and could not be happier
Hi Lorna. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotThe purchase was well explained and the…
The purchase was well explained and the part exchange valuations and survey took place quickly. An easy experience so far
Hi Ken. Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam
5/5
TrustpilotFantastic experience all round.
Great contact with our sales advisor Laura and site manager Tom from Forest Grove throughout. The fact that they really take a pride of the finished product is clear through both pre and after completing. Really great experience and some of the very best customer service I’ve ever had.
Hi Nick. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Forest Grove team. I will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotOutstanding- From start to finish of this buying…
From start to finish of this buying process, Barratts have been outstanding. Guiding me through every step of the way, advising and helping. I can’t thank them enough.
Hi Diane. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotThank you to Chris
With Chris’s help this has been an easy experience and he has been so helpful answering all my questions.Thank you.
Hi Leah. Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to Chris and the Romans Quarter team. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotExcellent customer service from sales…
Excellent customer service from sales rep in Park Edge Doncaster -Keely and Stacy squiresThey gave me a great buying experience for my first home.I would highly recommend both sales representatives
Many thanks for taking the time to leave this review. Congratulations on your first home! We’re really pleased to hear of the service you received. We’ll make sure Keely and Stacy gets to see your great feedback! Wishing you many happy years in your new home. Kind regards, Charlotte.
2/5
TrustpilotThere has 2 items problem issued about…
There has 2 items problem issued about the property until now still not fixed it. I really feel disappointed about Barrett
Good morning,Thank you for sharing your review. I am very sorry to read it and hear of your experience. I will transfer your comments to the relevant management team and ask that someone contacts you to resolve these issues.Kind regards, RosUPDATE:Good afternoon.I'm pleased to hear that the relevant team have now been in touch regarding this review.Kind Regards, Charlotte.
5/5
TrustpilotFantastic from start to finish
Fantastic from start to finish, never pushed us like other companies and were helpful from the first day we came in.
Thank you for taking the time to leave this great review, it is very much appreciated here at Barratt Homes. Wishing you many happy years in your new home. Kind regards, Charlotte.
5/5
TrustpilotOur First Home in the UK
The experience was exciting as a first time home buyer and details were given for insights into the structure and environment for reliability and expected sustainability of the property being sold.
Thank you for sharing the start of your experience with Barratt Homes, Daniel. We’ll make sure the team gets to see your great feedback! Kind regards, Charlotte.
5/5
TrustpilotSpecific Review for Simon
Some praise for Simon who came to finish off somejobs at my house today.Did a great job and went the extra mile with some minor extras.Credit to Barratts.
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Simon gets to see your great feedback! Kind regards, Charlotte
5/5
TrustpilotSite representative Kevin and line…
Site representative Kevin and line manager at HQ went extra mile for us, much appreciated.
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Kevin and the team gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotWorking alongside one representative…
Working alongside one representative throughout my buying process...has allowed for smooth and mire efficient communication...and build of trust and relationship
Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the Bertelin Fields team. Wishing you many happy years in your new home. Kind regards, Sam
4/5
TrustpilotCaring for the feeling of buyer
Caring for the feeling of buyer and accept to discuss and provide upgrade offer.
Hi Emily. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and value your input.Kind regards, Sam
5/5
TrustpilotGreat experience
Tracy in the sales office was fantastic and really helpful and the whole process was really stress free. The house is beautiful too more importantly
Thank you for taking the time to leave us a review, we are pleased to hear you are happy with your new home. We will pass on your feedback to the Bowland Meadow team. We wish you many happy years in your new home. Kind regards, Sam
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
