Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service especially from Emma…
Excellent service especially from Emma the sales advisor at Harrier chase Brough development.This is the second house we have bought from Barratts the quality is excellent.
Customer · 8 April 2024
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Emma gets to see your great feedback! We wish you all the best for the rest of the journey into your new home. Kind regards, Charlotte
★★★★★ 5/5
TrustpilotAll the staff involved were always…
All the staff involved were always helpful and informative. They made the process easy and enjoyable.
Mr · 30 September 2024
Agent replied · 23 October 2024
Hi Peter. Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotFirst house purchase
They were brilliant. Dawn helped us at the early stages of the purchase, she was great! Highly recommended.
Gabriel · 26 August 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave this review. We'll pass your great feedback on to Dawn and the rest of the team. Kind regards, Charlotte
★★★★★ 5/5
TrustpilotExcellent service all round
Excellent service all round. Everyone has been really helpful and knowledgeable, and any minor issues have been sorted quickly and with a smile!
Rob · 31 May 2024
Agent replied · 23 October 2024
Hi Rob. Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the division. Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotExcellent experience
The sales advisor was so helpful walking us through the purchase process and showing us our future home. The home is lovely well built and superbly finished off. Well done Barratt.
PG · 18 December 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotGreat developper with stunning customer service
Had initial issue with my flooring however it's now been rectified.
Bernard · 8 December 2024
Agent replied · 28 December 2024
Good morning Bernard. We are very sorry to read your review and hear of your experience. We will transfer your comments to the relevant management team and ask that someone contacts you to resolve these issues. Kind regards, SamUPDATEGood afternoon Bernard. We're pleased to hear that the relevant team have now been in touch regarding this review.Best wishes, Sam
★★★★★ 5/5
TrustpilotProperty Alderney
Purchased property from Barrett HomesBeautiful property and finish .Aftercare any minor issues dealt with professionally and and in a timely manner .
Kimberley · 13 June 2024
Agent replied · 23 October 2024
Hi Kimberley. Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotLisa the lady at the sand was extremely…
Lisa the lady at the sand was extremely helpful and patient with our lack of phone knowledge she explained everything to us and helped with money laundering forms very nice helpful lady
Mrs · 20 November 2023
Agent replied · 23 October 2024
Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure Lisa gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotSales team were great and house is lovely
Sales team were fantastic and very attentive. The property itself is lovely and we are very happy with our new home!
Kris · 28 June 2024
Agent replied · 23 October 2024
Hi Kris. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotThe whole team gave excellent service…
The whole team gave excellent service from the start of the house purchase to completion.
Jonathan · 4 October 2024
Agent replied · 23 October 2024
Hi Jonathan. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotExcellent service
All Barrett staff have been brilliant, specifically Rebecca who regularly went the extra mile to help secure our new home. Cannot be faulted.
Keith · 20 May 2024
Agent replied · 23 October 2024
Hi Keith. Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to the Spires team. We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotAn amazing experience
Great, professional staff. Honest and transparent guidance throughout the process.
Ahsaan · 16 December 2024
Agent replied · 28 December 2024
Hi Ahsaan. Thank you for your kind words! We're thrilled to hear you had a positive experience with our staff. Kind regards, Sam
★★★★★ 5/5
TrustpilotEasy purchase using the part exchange
Easy purchase using the part exchange. Very helpful team and very pleased with our new home. Sarah @nesscastle and Laura @aberdeen have both been great 😊
Customer · 21 March 2024
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Sarah and Laura gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotAndy Callaghan it’s incredible how…
Andy Callaghan it’s incredible how often you go above and beyond your work is always spot on and always leaves it clean and tidy well done andy
Andrew · 28 February 2024
Agent replied · 23 October 2024
Good morning,Thank you for your kind feedback about Andy. We will make sure he sees this and he will be delighted. We wish you many happy years in your new home. Kind regards, Ros
★★★★★ 5/5
TrustpilotGraham & Mike
Graham & MikeThank you for your fantastic work installing replacement doors and frames. So professional with attention to detail.
Natalie · 25 July 2024
Agent replied · 23 October 2024
Hi Natalie. Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotHad reservations about buying a new…
Had reservations about buying a new build but cant fault Barratt. From reserving to moving in they have been great.
Julie · 7 July 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotVery good service
Very good service, treated very well and friendly helpful staff.
Michelle · 9 December 2024
Agent replied · 28 December 2024
Hi Michelle. We are so glad to hear that you had a positive experience with our team.We wish you all the best for the rest of the journey into your new home. Kind regards, Sam
★★★★★ 5/5
Trustpilotstaff really helpful
staff really helpful . Information provided up to date and relevent in relation to property available. M any thanks to all for thier assistance.
J · 15 April 2024
Agent replied · 23 October 2024
Good morning,Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
★★★★★ 5/5
TrustpilotGreat customer service from the…
Great customer service from the advisor, I was nervous but they put me at ease
Mr · 20 September 2024
Agent replied · 23 October 2024
Good evening. We're so glad to hear you had a positive experience, thank you for taking the time to leave this review.It's wonderful to know our advisor was able to make you feel comfortable.We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotA very smooth move in my 1st home in…
A very smooth move in my 1st home in the UK in the blink of an eye without any mishap.
Mr · 27 June 2024
Agent replied · 23 October 2024
Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotBuying a Barratt home
Sarah has made the experience so far very enjoyable.
Caroline · 17 December 2024
Agent replied · 28 December 2024
Hi Caroline. We are delighted to hear that Sarah has made your experience enjoyable. We'll make sure she gets to see your great feedback!Kind regards, Sam
★★★★★ 5/5
TrustpilotGreat property developer
Staff was friendly and helpful. She explained the information of property to me in detail.
Ricky · 18 September 2024
Agent replied · 23 October 2024
Hi Ricky. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotMichelle at Waylands
Michelle at Waylands, Watton, Norfolk, has been so helpful and professional; an absolute pleasure to deal with.Michelle Smith
Customer · 29 July 2024
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Michelle gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 4/5
TrustpilotAmazing service
Rosak,is amazing in responding to my queries,very helpful. I will recommend them if you are looking for a property.
Titi · 10 July 2024
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Rosak gets to see your great feedback! Kind regards, Sam
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
