Trusted Agent profile · York
★★★★★
1,057 reviews across 3 platforms
6 Alpha Court, Monks Cross Drive, York, YO32 9WN, YO32 9WN
Oakleaf Homes's office in York, at 6 Alpha Court, is rated 4.4 out of 5 across 1,057 reviews on three platforms, including 12 Google reviews rated 2.0.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotVery knowledgeable .
Very knowledgeable in all aspects of the property and local area . Thoughly recommend .
Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotGreat experience from Barratt
Great from start to finish, from sales to completion and beyond. Karen and Scott have been fantastic.
Hi Stuart. Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the Kingslaw Gait team. Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotFriendly and helpful staff and made…
Friendly and helpful staff and made reserving my new home very easy
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. Thank you for choosing Barratt Homes, we wish you all the best for the rest of the journey into your new home. Kind regards, Charlotte.
5/5
TrustpilotJ&J Dovercourt
Jaye and James in the sales office were very helpful and knowledgeable and took us through the reservation process well
Hi Bill. Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam
5/5
TrustpilotBuying are first house
Welcoming , honest. Always good communication glad we are buying our first house with you
Hi Samantha. Thank you for taking the time to leave a review of your experience with us so far and congratulations on your first home! We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are settled in!Kind regards, Sam
5/5
TrustpilotWould recommend
Really friendly accommodating staff with knowledge of the whole site and surrounding area.May a tough decision a lot easier.
Hi Lisa. Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure the Priors Hall Park team gets to see your great feedback! Kind regards, Sam
5/5
TrustpilotHaving had little experience in house…
Having had little experience in house buying, Barratts provide quality houses at relatively good value for money.
Hi Nicholas. Thank you for your feedback. We appreciate you taking the time to share your experience. We wish you many happy years in your new home. Kind regards, Sam
1/5
TrustpilotPoor service
Poor service, the quality of build is not great, cheap components used that fail, stay away. Better to buy something that needs fixing up
Good afternoon, Matt. I am very sorry to hear of your experience. I would like to ask a member of the relevant team to contact you regarding this matter. Please be assured that your comments will be highlighted to the team, and we will ask that someone contact you.Kind regards, Cara.UPDATE:Good afternoon,We understand Amanda from our customer care team has been in direct contact with you today to discuss your concerns.Kind regards, Ros
5/5
TrustpilotCustomer service
Explained everything in great details Kevin and Tony customer service was on point
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotA company who cares
The care we received from our sales representative was incredible especially compared to some other builders on the market.
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotBrilliant from start to finish
Brilliant from start to finish. Nothing was too much trouble, got great advice on what works where for colours, was amazing to get regular updates.
Good morning,Thank you for your wonderful feedback, Naomi, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
1/5
TrustpilotClient needs to review the docs and…
Client needs to review the docs and remind the teams some of info are incorrect ..ie reservation form and the upgrading info etc
Hello Janice.I am very sorry to hear that you feel you have had a negative experience. This is not what we wish for our buyers to experience. I shall request that you are contacted regarding this so that you can discuss any points you wish to. Best wishes, Carrie from the Barratt Homes team.UPDATE:Good evening,We understand Rachel from our Sales team has now been in direct contact with you to discuss your review.Kind regards, Ros
5/5
TrustpilotSouthfields
Great choice of homes . Sales advisor was extremely efficient, helpful , informative & interested in my situation. Looked & acted very professionally.
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure the team gets to see your great feedback! Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
5/5
TrustpilotVery helpful from start to finish and…
Very helpful from start to finish and we are over the moon with our forever home.
Thank you for taking the time to leave us a review, we are pleased to hear you are happy with your new home. We will pass on your feedback to the Church Fields team. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotThe Sales and Part Exchange teams made…
The Sales and Part Exchange teams made our buying and selling experience a breeze! Very efficient and straight forward.
Hi Sarah. Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to the Osprey Heights team. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotVery helpful anwonderful experience d made my purchase…
Very helpful and made my purchase experience very easy andI just can't thank the team enough.
Hi Adebola. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Hawthorns team. We wish you all the best for the rest of the journey into your new home. Kind regards, Sam
5/5
TrustpilotI found the company from sales staff to after care
I found the company from sales staff to after care to be really helpful, especially the after sales as nothing was too much trouble.
Good morning,Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Ros
5/5
TrustpilotWonderful organisation,kind people…
Wonderful organisation,kind people ,they are really looking after you ..Angela Turner .5*****
Hi Angela. Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotBarrett home guided us professionally…
Barrett home guided us professionally throughout the journey in seeking our first home
Hi Sebastine. Thank you for taking the time to leave this review and congratulations on your first home! We'll pass your great feedback onto the Woodlands team. Kind regards, Sam
5/5
TrustpilotVictoria Heights development excellent
Staff at Victoria Heights development in Exeter are superb and couldn’t be any more helpful. Very pleasant experience buying our first home so far.
Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Exeter team. I will pass your feedback on and they will be thrilled. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
5/5
Trustpilotgreat support along the journey
great support along the journey, determined and dedicated team
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotPrompt responses if any issues
They do everything possible to adhere to all set deadlines. They're very quick to respond to any correctional requirements. Very pleasant to deal with
Thank you so much for taking the time to leave us a review Joseph, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Charlotte.
5/5
TrustpilotThey made it seamless
They made it seamless. They are trained to know what suit your needs.
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
5/5
TrustpilotAbsolutely fantastic customer service…
Absolutely fantastic customer service and home is amazing. I couldn't be happier!
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Sam
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